Office Administrative Assistant
Resume:
FFlloorrddeelliizzaa GG.. SSuummaayyaann
M a n i l a, P h i l i p p i n e s
P h o n e : + 6 3 9 3 9 5 9 2 2 9 8 2 ( P h i l s ) Q a t a r # ’ s : + 9 7 4 3 3 6 0 8 1 7 7 ( m o b ) / + 9 7 4 4 8 1 3 2 8 7 P a s s p o r t # : E C 4 0 3 4 2 5 0 ( E x p i r y 2 4 A p r i l 2 0 2 0 ) f l o r s u m a y a n @ g m a i l . c o m /
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Professional Overview
Administrative support professional and offering versatile office management skills for almost 23 years of experiences.
I have an excellent interpersonal ability, strong planner / good analytical and competence in problem solving, who readily adapts to change, works independently and exceeds expectations.
Able to manage multiple priorities, with time management skills and meet tight deadlines without compromising quality.
Key Skills
Relevant Trainings / Seminars /Sports Activities
LPG License (Dubai, UAE) July 2011
MS Power Point Advance training Level 2 August 30, 2008 MS Word Advance training Level 2 & 3 July 26 and August 02, 2008 MS Excel Advance training Level 2 & 3 August 09 & August 23, 2008 Siebel Training (Trainer) (Bank of the Phil. Islands, Phils.) March 17, 2006/Aug. 26, 2005 Lotus 123 & Lotus Notes (Trainer) (Bank of the Phil. Islands, Phils.) March 30, 2000 1996 – 2006 BPI Sports Committee and Athlete March 1996 – October 2006 Low Counter Certificate Program (by BPI HR Training) February 20, 2006 High Impact bank Salesmanship Workshop (by AFV Consulting Group) September 20, 2006 Anti-Money Laundering (by BPI Training) September 27, 2005 Kiosk Manning Workshop (by AFV Consulting Group) October 06, 2005 AMLA Seminar (Bank of the Phil. Islands, Philippines) August 19, 2005 Low Counter Teller Seminar (Bank of the Phil Islands, Philippines) March24-25, 2004 Product Briefing (BPI Buendia Center, Philippines) Mar.02&09, 2004 / August 2004 RM2 Training (Venue: Bank of the Phil. Islands, Philippines) December 10, 2002 Volunteer Managers Training for the 23rd Southeast Asian Games 2005 October 22, 2005
(by Phil. Assoc. for Volunteer Effort, Inc.& The Nat’l Youth Commission Phi. Nat’l Volunteer Service Coordinating Agency)
Key Accountabilities
Primary responsibility will be to assist with the day to day activities and functioning of the department assigned, and carry out the normal roles as Office Administrator, Personal Assistant, Site Administrator, Executive Secretary, HR Assistant, Administrative Assistance and Reports Clerk. The duties listed below are common indicative and may be modified from time to time depending on resource availability and project circumstances as follows: Office Skills:
Other Skills:
Office Management
Records Management
Database
Administration
Marketing Strategies &
Campaigns
Spreadsheets/Reports
Event Management
Calendaring
Corporate Communication
Front-Desk Reception
Executive Support
Travel Coordination
Creative Team Leadership
Flordeliza G. Sumayan 2
Attend all inquiries and telephone calls for the support team;
Assist in manning the diary of the CEO / Project Director or immediate supervisor daily;
Protects organization's value to establish and maintain confidential files concerned with personnel and/or policy matters;
Develops human resources solutions by collecting and analyzing information; recommending courses of action. Assisting for recruiting staff as required by the management;
Maintain up to date the HR Personnel Files and other confidential documents;
Monitoring the Passport and Visa expiry to remind the PRO's for renewal.
Updates job knowledge by participating in educational opportunities; advance learning in MS Office applications; maintaining personal networks;
Attend to all correspondences & communications, handles dissemination of correspondences
(via Lotus Notes / Outlook email) assigned by my Executive Officers; Stamp, receipt and record of all incoming and outgoing documents, then distribute accordingly;
Assist the team if there is tender submission, prepare the necessary documentations and presentation require for bidding before the deadline; Taking dictations, prepare documents from notes, typed copy, rough drafts, oral instructions, memos, transcripts of minutes and reports.
Make quotation, invoice and LPO as required by the clients and supplier for proper documentation procedure using File Maker Pro system and make monthly summary report & other administrative / clerical works.
Arrange on request, appointments, visits and travel arrangements;
Regularly monitoring of stationery and office supplies requirements.
Carry out the entire secretarial/administrative works in an efficient manner to ensure the smooth running of the office. Prioritize the daily tasks in an effective and efficient manner. Professional Experiences
ASSOCIATED CONSULTING ENGINEERS (ACE), QATAR
Secretary / Administrator, December 2016 to present Additional Responsibilities : Please see above key accountabilities for complete details. FREELANCE EVENTS COORDINATOR / ENTREPRENEUR, PHILIPPINES Freelance Events Coordinator / Entrepreneur & Partner, February 2014 to Present (part-time) Entrepreneur & Partner, October 2011 to May 2012
Additional Responsibilities :
Monitor and regularly verify proposals for prospects clients, bookings and deadlines for preparation to avoid rushing the time;
Budgeting the required expenses for every booking and occasions accepted in order to meet the customer’s requirement and expected services for the event;
Sourcing out the best supplier who can give us the good facilities/services for every events we handle and booked;
Assisting my partners and our people to meet the suitable expectation of our clients;
Briefing the proper guidelines to all concern parties who will be in every events / occasions;
Assurance and monitoring that all been properly arrange before the deadlines of every occasion and events to avoid troubles or hassles during the said gatherings. NORTH Gate WLL (Northgate Mall Project), DOHA, QATAR Office Administrator to Hill International Project Mngt., June 12, 2012 to January 22, 2014 Additional Responsibilities : Please see above key accountabilities for complete details. Responsible in providing office management services for the team. This includes maintaining office services and efficiency, supervising office staff and maintaining office records. Major responsibilities and target accomplishments expected of the position including the typical problems encountered in carrying out the responsibilities.
Maintain office services as follows:
Flordeliza G. Sumayan 3
Design and implement office policies to create and establish standards and procedures in organizing office operations;
Prepare time sheets, Control correspondences, update organizational memberships;
Liaise with other agencies, organizations and groups assigned on a Project Site;
Prepare Monthly Report to be submitted to the Client for project progress;
With proficient knowledge in the following areas: Knowledge of office administration; Knowledge of human resource; Management and supervision; Ability to maintain a high level of accuracy in preparing and entering information;
Supervise office staff:
Recruits and select office staff, orient and train employees, provide on the job and other training opportunities, coaching and disciplining staff;
Maintain office records
Design filing systems, to ensure filing systems are maintained and up to date; Plan and implement office systems, layout and equipment procurement;
Ensure effective transfer of files and records, proper transfer and dispose records according to retention schedules and policies; Ensure protection and security of files / records;
Honest, trustworthy, be respectful, possess cultural awareness and sensitivity, be flexible and demonstrate sound work of ethic;
Perform other related duties as required by Project Director and the Project Site Team. TWO TWELVE CONSULTANCIES RESEARCH (under Khalifa Fund) ABU DHABI, UAE Personal Assistant to CEO/Owner (Contractual), September 2010 to September 2011 Responsibilities : Please see above key accountabilities for complete tasks. PEARL PROPERTIES (Private Office of His Highness Sheikh Issa Bin Zayed Al Nahyan) DUBAI, UAE
Secretary cum HR Assistant (Part-time), November 7, 2009 to June 2010 Responsibilities : Please see above key accountabilities for complete tasks. Confluence Project Management Pte Ltd (DIFC Commercial License Number: CL0034) DUBAI, United Arab Emirates
PROJECTS: DIFC GATE VILLAGE PROJECTS (AED 654M) (FEB. 22, 2007–AUG. 30, 2008) DIFC GV02 EDUCATION CENTRE (AED 654M) (NOV. 2007 – AUG. 2008) IBIS HOTEL & OFFICES, AL RIGGA ROAD (AED 227M) (OCT. 2008–MARCH 2009) Site Administrator Assistant cum Document Controller, February 22, 2007 to February 2009 Additional Responsibilities : Please see above key accountabilities for complete tasks.
Type various documents including Letters, Minutes of Meetings, Requests for Information
(RFI’s), Information to Contractors and Consultants (ITCC’s), Monthly Reports etc., and collate documents for covering and binding.
Maintain up to date back up directories of electronic documents and maintain the Project Filing System; Keep records of all outgoing Overseas and Domestic couriers.
Maintain daily Staff Attendance Register of times staff arrive and leave the Project Office. And assist the Office and Administration Manager with catering and setup of office related functions.
BANK OF THE PHILIPPINE ISLANDS-HEAD OFFICE, MAKATI, Philippines Executive Secretary/Administrative Assistant/Reports Clerk, March 18, 1996 to Dec. 2006 Additional Responsibilities : Please see above key accountabilities for complete tasks.
Develops human resources solutions by collecting and analyzing information; recommending courses of action.
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Maintain up to date the HR Personnel Files and other confidential documents pertaining to the company;
Maintain a strong follow up on pending matters and coordinate with the concerned people in order to get the matters accomplished as desired.
Handle the summarization and dissemination of selective MIS reports involving customer financial data of preferred customers of CRM / EBC branches; POSITION : Executive Secretary January 2003 - December 2006 DEPARTMENT: CRM / RM Department
Additional Responsibilities : Please see above key accountabilities for complete tasks.
Maintain master lists of all RM2 system generated reports routed to branches & handle the dissemination of all new RM2 policies & procedures as well as updates thereto;
Assist the team for the RM2 / CRM training for nationwide branches of the bank. POSITION : Administrative Assistant February 2000 – December 2002 DEPARTMENT: EBC (Express Banking Center) Department Additional Responsibilities : Please see above key accountabilities for complete tasks.
Assigned in Customer Service, to entertain clients inquiries regarding banks products / loans and other latest bank promos nationwide branches EBC;
Maintain master lists of all RM2 system generated reports routed to EBC branches & handle the dissemination of all new RM2 policies & procedures as well as updates thereto; POSITION : Secretary / Reports Clerk March 1996 – January 2000 DEPARTMENT : ACCOUNTING DEPARTMENT
Additional Responsibilities : Please see above key accountabilities for complete tasks.
I process various management reports for weekly, quarterly and monthly submission. SUMMIT CONSTRUCTION, Philippines
Administrative Assistant (Contractual), January 1994 to February 1996 Responsibilities : Please see above key accountabilities for complete tasks. NISSAN AYALA BRANCH, Makati, Philippines
Accounting Assistant (Contractual), January 1993 to December 1993 Responsibilities : Please see above key accountabilities for complete tasks. Technology
Software: MS Word
MS Excel
MS PowerPoint
MS Outlook
Lotus SmartSuite
MS Access
FileMaker Pro
Windows
Web: ACONEX / BIW
BPI Product Briefing
CRM/RM2 System Concept
LPG License
Education
COLLEGE : AMA Computer College, Q.C. YEAR: SEPT. 1994 COURSE : Bachelor of Science of Business Administration DEGREE : BSBA major in Management Information System Portfolio on Request Available for Relocation
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