Office Medical

Location:

Hesperia, CA

Posted:

October 29, 2017

Contact this candidate

Resume:

Angela N. Seip

**** ******** ***, ********, **. *2345

Cell: 760-***-****

MedicalAssistant/Receptionist

Profile

Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

Education

Victor Valley College Victorville, CA

Associate Degree in Science/Medical Assistant Certificate

Relevant Courses:

Records Management

MS Office for Professional Staff

WordPerfect for Microcomputers

Keyboarding and Document Formatting

Medical Office Procedures

Medical Billing

Phlebotomy Certificate

270 hours of Clinical Externship for both front and back office skills

Grand Canyon University Phoenix, AZ

Bachelors in Healthcare Administration- 08/13 to Present

Key Skills

Office Skills:

Office Management

Records Management

Database Administration

Spreadsheets/Reports

Front-Desk Reception

Executive Support

Computer Skills:

MS Word

MS Excel

MS Outlook

Windows

Experience

Heritage Medical Group

Referral Coordinator

Upload patient referrals

Contact doctor’s offices for notes

Fax authorized referrals to appropriate offices

Dr. Gorenberg Allergy and Asthma Clinic-Victorville, CA

Office Manager

Supervise 6 people

Performed allergy testing

Gave allergy injections

Payroll, Employee Schedules

Patient Referrals

Four-D College-Victorville, CA.

Part-Time Medical Assisting Instructor

Teaches material utilizing course of study approved by the Medical

Assisting Program.

Instruct students in theory and skills required to earn certification

Maintains accurate grades and submits them to the

Registrar in a timely manner.

Housewife- Hesperia, CA.

Sawan Medical Group, Apple Valley, CA

07/2015-09/2015

$11.50-$11.50

05/2014-11/2014

$17.50-$17.50

8/2012- 05/2014

$15.00-$15.00

4/2011 to 8/2012

03/2006 to 4/2011

Medical Biller/ Collections $15.00-$17.01

Decreased Accounts payable total by $80,000

Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.

Doubled the revenue paid to the company.

Responsible for all aspects of billing and collections for 3 doctors in Urgent Care and 5 doctors in an office setting.

Handled on average of 2600 patient encounters a month, with an A/R of 0-30days at 76%, 31-60days at 17%, 61-90 days at 5%, and 91+ days at 2%.

Billed on average 30 x-rays and 30 Dexascans a month

I worked independently and under minimal supervision

Billed and Collected on the following insurances: Medi-Cal, Medicare, Tricare, Commercial, Medi-Cal as secondary, Workers Compensation, HMO and PPO

Work Aging reports

Follow up on claim status

Work denied claims and sent out proper correspondence for appeals

Responsible for all billing and accounts payable, including but not limited to office payroll, office invoices for supplies and patient billing.

Order lab work and x-rays

Prioritize patient daily care according to acuity and scheduled patient procedures

Assist with patient and family education

Utilize computer to enter and retrieve patient data

Answer multi-line phone, operate fax and copy machine

Able to handle incoming and outgoing referrals

AB Personnel/Dr. Joseph Ho, Victorville, CA Medical Biller/Supervisor-8/2001 to 2/2006

Managed 6 employees in a Urgent Care, Workers Compensation and General Practice Office setting.

Applied payments and adjustments to patient accounts, processed deposits and maintained accurate records of all cash received in a timely manner and in accordance with company policy

Assisted with quality assurance to ensured patient satisfaction complied with the system of internal controls to ensured proper handling of cash receipts, including billing system data entry and bank deposits

Conducted patient follow-up and assisted with patient evaluation clinic programs as directed

Coordinated communications with payers to ensured accurate billing practices, enhanced reimbursement opportunities, achieved cash collections targets and reduced or maintained a/r over 120 days at and below targeted level

Coordinated scheduling of practitioner schedules to ensured proper coverage of patient appointments and out-of-office calls

Ensured the privacy and security of protected health information per hipaa requirements, reviewed clinician documentation to ensured that patient charts are completed

Followed up on all opened accounts, maintaining thorough chronological financial records on each patient account

Maintained accurate and completed patient files, ensuring that they are in compliance with the hanger compliance policies

Compiled and coded a/p invoices per guidelines for approval and reported pcc employee hours to payroll department

Obtained accurate insurance information, verification and pre-authorization and completed special projects as assigned

Processed all billing daily, ensuring that claims are accurate, timely and fully documented

Provided counseling to patients advising them of their financial responsibility and obtained credit agreements for outstanding balances

Provided the highest level of customer service is provided to patients, fellow employees and referral sources

Received, sorted and distributed mail appropriately and in a timely manner

Reported timely key statistics to marketed and corporate management for sales, revenue, cash and patient flow

Desert Valley Medical Group, Victorville, CA Float Pool/Medical Biller-7/1997 to 8/2001

Handled billing for all offices including but not limited to Orthopedics, Occupational Medicine, Radiology, and Cardiology, that would be submitted to the billing department for processing.

Worked with HMO, PPO, Workers Compensation, Medicare, Medi-Cal, Tricare, and Commercial insurances.

Handled back office duties when needed.

Handled all aspects of the front office including but not limited to chart preparation, ordering supplies for both front and back office, and the maintenance of office machines.

References:

Pastor Brad Viken

Faith Lutheran Church

9600 7th Street

Hesperia, CA. 92345

760-***-****

Ziad R. Sawan

Sawan Medical Group

16003 Tuscola Rd #F

Apple Valley, CA. 92308

760-***-****

Physician/Owner