Manager Customer Service

Jerry Drever

*** ****** **** **********, **, ****5

219-***-**** *******@*****.***

Life is 10% what happens to you and 90% how you react to it.

Objective: To obtain a Human Resources Position with a successful company.

Professional Experience

Industrial Rents, INC, Gary, Indiana

Operations Manager, Feb 2017 – May 2017

Implemented rental and service systems which drastically improved efficiency

Managed a staff of mechanics, operators, and other operations professionals

Levin Tire and Service, Crown Point and Valparaiso, Indiana

Assistant Manager, Dec 2014 – Sept 2016

Exceeded sales goals for both tires and service.

Managed a staff of mechanics, lube techs, and other sales professionals

Farmers Insurance Group, District Office, Crown Point, Indiana

Recruiter and Training Manager, Mar 2014 – Dec 2014

Recruited agents from different online resume/recruiting sites

Managed the training and development of recruited agents

Priority Payments Midwest, Valparaiso, Indiana

Senior Account Executive, May 2013 – Feb 2014

#1 or #2 Outside sales representative for Northern Indiana and Chicagoland Area

Capital Processing Network, Phoenix

Inventory Manager, Aug 2011 – May 2013

Negotiated new equipment pricing resulting in over $20k in savings in just 4 months

Coordinate equipment for life program as well as end of lease procedures

Education

Arizona State University, Tempe, Arizona, Aug 2007-Dec 2010

Bachelor of Science, Communication, Dec 2010

Graduated with Honors

Student Assistant a course for Dr. Edward Palazzolo on the 7 Habits of Highly Effective People

Additional Skills

Hard-working, organized professional who has a great mixture of sales, management, as well as operational, training and development, and customer service strengths

Results oriented individual who enjoys maintaining strong business relationships with both co-workers and clients

Desire to learn and develop more skills to continue a successful, long career in business

Work and Personal References

Available upon request

Contact this candidate