Sales Customer Service
Resume:
ARLENE SALVADOR LAMPITOC
*th Street Shabiya Altouba, Buraimi Road
Al Ain, U.A.E.
Mobile No.: 050*******
E-mail: **************@*****.***
OBJECTIVES:
To be affiliated with a progressive company whereby I can make substantial contribution of my knowledge, creative insights, leadership and develop in accordance to my abilities that can help to pursue my career. To develop my skills, personality, ideas that can be challenge for what I’ve learned in my experience. EMPLOYMENT DETAILS:
March 1, 2016 – Present
Position: Head Cashier
Company: Al Rukun Al Nabulsi Sweets
Al Touba, Al Ain
Job Description:
To established customer satisfaction, promoting services, answering inquiries, reporting to the manager and greeting customers. Engage in reconciling cash receipts, returns/exchange, closing procedures, and in performing services for customers.
Duties and Responsibilities:
• Greet customers and provide them with the menu and ensure that any discounts or deals are communicated to them.
• Perform cash handling activities by POS with assisting in managing order taking and preparing duties.
• Balance cash drawers at the end of each shift and make sure that any discrepancies are resolved prior to close down.
• Count cash at the beginning of each shift and ensure that sufficient change is available. May 28, 2014 – February 26, 2016
Position: Receptionist cum Secretary
Company: International TrainingAcademy
Al Mutaawa, Al Ain, UAE
Job Description:
To established the purposes of greeting and directing visitors, responding to inquiries fromstaff, the public, parents, students, etc. by providing requested information and providing general clerical support. Duties and Responsibilities:
• Answers telephone system for the purpose of screening calls, transferring calls, responding to inquiries and taking messages.
• Greets individuals entering the building for the purpose of responding to inquiries and directing individuals to appropriate location in accordance with established building security procedures.
• Performs general secretarial and clerical functions for the purpose of supporting office operations.
• Maintains reception area materials for the purpose of providing resource information to visitors.
• Processes a variety of records (e.g. student records, transcripts, etc.) for the purpose of conveying information within district guidelines and regulations.
ASL Page 2 of 3
October 30, 2013 – March 30, 2014
Position: Sales Associate
Company: SM Makati
CROCS COMPANY
Ayala Center, MAKATI CITY
Job Description:
Maximizes store contribution through exploiting every opportunity to drive sales, reduce stock loss and maintain cost controls. Assist in highest level of motivation and development of team members and individual and store compliance with all company procedure and regulations.
Duties and Responsibilities:
Maximizes sales and exceeds store budget, through assistant in and supervision of effective and continuous space, and highest possible levels of customer service.
Supervise and plans duty schedule for effective allocation and utilization of manpower in the store.
Maintain high-level standard of in-store visual impact. Like brand, layout guideline correctly.
Drives sales floor presentation and housekeeping principles to standard.
Handling customer complains properly which leads to customer satisfaction.
In- charge in annual / perpetual inventory of stocks.
Prepare all reports and of the week to operation and brand team for business feedback and stock on hand.
Report to operation the progress of individual and the business. June, 2012 – July, 2013
Position: Clerk cum Secretary
Company: Rai Strong Builders Supply
Canciller Cauayan City Isabela
Job Description:
Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers/customer, ensuring on-time delivery of items to customer.
Duties and Responsibilities:
Scheduling and planning of daily task of drivers and labourer as per delivery of materials to customers.Arranging meeting to prospect customer for Store Manager.
Checking and updating stocks list of materials on weekly basis.
Preparation of stock monthly report to send to store manager.
Assisting call in/out inquiries to customers to achieve monthly target of store.
Assisting on sales when all other staff is engaged in their works (invoicing /cashier).
Maintaining proper documentation for all transactions (in/out) March – May, 2012
Position: Sales Clerk
Company: Talavera Hypermarket
Cosmetics Area
Cauayan City Isabela
Job Description:
Working as an individual and as a team member, maximizes store contribution through exploiting every opportunity to drive sales, reduce stock loss and maintain cost controls. Duties and Responsibilities:
Maximizes sales and exceeds store budget, through assistant in and supervision of effective and continuous space, and highest possible levels of customer service. ASL Page 3 of 3
Maintain high-level standard of in-store visual impact. Like brand, layout guideline correctly. Drives sales floor presentation and housekeeping principles to standard.
In- charge in annual / perpetual inventory of stocks.
Prepare all reports and of the week to operation and brand team for business feedback and stock on hand. August 15, 2011 - January 28, 2012
Position: Service Crew/ Cashier
Company: JOLLIBEE FOOD CORPORATION
SM NORTH ANNEX EDSA
Job Description:
Ensure that each customer gets their order taken and that they receive their food, and that the customer leaves the store satisfied with the service provided.
Duties and Responsibilities:
Responsible for providing courteous and efficient food and beverage services to the customers.
Handling customer complains properly which leads to customer satisfaction.
Responsible for opening and closing of the store and up selling cashiering.
To present menu, take order, suggest and recommend appropriately.
To attend and respond to guests needs promptly and professionally. EDUCATIONAL PROFILE:
College: Isabela State University
Course: Bachelor in Science and Information Technology Ladderized
Cauayan City Isabela
COMPUTER SKILLS
Has comprehensive qualification on operating systems and Windows application such as MS Word, Excel. PERSONAL INFORMATION:
Nickname: Lyn
Age: 25 yrs. old
Date of Birth: September 14, 1992
Nationality: Filipino
Sex: Female
Civil Status: Single
Passport No: P3180075A
Dialect Use: English, Arabic (basic)
REFERENCE AVAILABLE UPON REQUEST
Contact this candidate