Service High School

CURRICULUM VITAE

PERSONAL DETAILS

Name : Miriam Wanjira Njeru

Date of Birth : 22nd Nov 1985

Gender : Female

Nationality : Kenyan

Marital Status : Single

Religion : Christian

Tel : +971*********

Passport No : A2320907

Languages : English & Kiswahili

Email : ******************@*****.***

CAREER OBJECTIVES

To zealously utilize my acquired skills and competences to the best of my abilities in a competitive organization that is growth oriented and focused on success and emphasizing on application of knowledge for personal and organization's growth and advancement.

SKILLS & ABILITIES

Excellent communication skills.

Dedicated to work and trustworthy.

Reliability and flexibility in time schedule.

Fast learner and ready to take up new challenges

EDUCATION BACKGROUND

Jan 2009- Aug 2010 Zetech University College

Diploma in Hospitality Management

2007-2008 Zetech University College

Certificate in Front Office Management

2002-2005 Ciakago Girls High School

Kenya Certificate of Secondary Education

WORKING EXPERIENCE

2014- Jan 2017 Al Nabil Hotel-Jordan

Position: Waitress

Duties & Responsibilities

Providing a warm welcome for customers.

Receive food & drink orders & serve customer requests to the standards required.

Serving dishes to customers at tables.

Learning the names of & building relationships with regular customers.

Ensure timely delivery of all food & beverage items to customers.

Understand menu content and keeping up to date with any menu changes.

Making recommendations from the menu if requested.

Answer guest queries in a polite and helpful manner.

Sept 2010- 2014 Sarova Stanley Hotel

Position: Waitress

Duties & Responsibilities

Receive food & drink orders & serve customer requests to the standards required.

Serving dishes to customers at tables.

Ensure timely delivery of all food & beverage items to customers.

Making recommendations from the menu if requested.

Answer guest queries in a polite and helpful manner.

Clearing cutlery and dishes away from tables.

Passing food orders through to the kitchen staff promptly.

Check on customers asking if they are enjoying their meals and service

Ensuring the food service area is left clean and tidy once all the guests have left.

Relaying, preparing and setting tables for the next guests.

PERSONALPROFILE

Hardworking and energetic with excellent communication skills.

Excellent ability to understand and carry out instructions tactfully.

Great ability to work as part of a team.

Ability to relate courteously with customer and co-workers.

HOBBIES

Travelling

Making new friends

Socializing

REFEREES

To be provided upon request.

Contact this candidate