Customer Service Administrative Assistant

Pujan Shrestha

Address: **-** **** **, * FL Jackson Heights, NY,11370

Cell: 917-***-**** Email: ********@*****.***

Summary: Administrative Assistant bringing superior problems solving skills, innovative ideas,high fundamental skills and dedication to quality opportunities.

Education:

08/2012 – 05/2017 Queens College City University of New York – Flushing, New York

Bachelor of Arts Major: Applied Mathematics/Statistics

Bachelor of Arts Minor: Economics

Honors: Deans List

Skills: Programming/Scripting Languages: (Proficient) Java, C++

(Familiar) C++, JavaScript, Comprehension and Composition, SQL.

Technologies/Environments: Windows, Excel, Access, Outlook, PowerPoint, MATLAB PowerPivot.

Involvements: Association for Mathematics (ACM) Member – Queens College Mathematics

Club.

Tech Talent Pipeline (TTP) Residency at Queens College

Participated in a four-week training on full-stack development and workplace skills. Workshops in HTML, HTFL, JavaScript, C++.

Experience:

2013-Present: Geneva Worldwide Inc --- New York, NY

Nepali/ Hindi- Interpreter/Translator

Facilitate effective communication between two or more parties that do not speak a similar language by converting one spoken or written language to another.

Attend conferences and meetings and act as official translator to mediate discussion.

Translate language at meeting such as attorney-client meetings, preliminary hearings, assignments, depositions and trials. Interpret both legal terminology and colloquial language.

Provide language services to health patients with limited English proficiency for those with mental illness and other disabilities

06/2015- 9/2015: Uniqlo ---34th street, 6 Ave New York, NY

Sales Associate

Provided exceptional customer service to achieve daily goals for the store, while giving customers the best shopping experience.

Contributed to the aesthetical maintenance of the store through visual merchandising.

Develop personal goal and maintain strategy to reach goal for the month.

02/2013-05/2015: Queens Nail 77 --- Queens, NY

Assistant Manager

Responsible for answering telephones, daily correspondence, and ordering store supplies.

Scheduled all customer appointments in a professional, accurate, and courteous manner.

Responsibility of smooth supervision of staff, employees and clients comfort bertween interchanging activities.

Accomplishments: Learned analytical skills, critical-thinking skills, and how to work well and contribute as a part of a team .

Projects:

Numerical Analysis and problem-Solving Class Project: Demonstration of Data statistics using limited data oriented modeling.

Economics for Mathematics Project: Formula using prime numbers and modulus to encrypt. Tutorial video made to explain the implementation of the project targeted towards Economic change due to mathematical miscalculation.

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