Customer Service Data Entry
Resume:
Employment History
SITEL
Las Vegas, NV
Customer Care Specialist
Responsibilities included:
Internet Support
Technical Troubleshooter
Payment Processor
January 2013 – May 2016
IHSS – In Home Supportive Services / California Department of Social Services
Los Angeles, CA
Senior Care Provider
Responsibilities included:
Prepared daily meals
Bought groceries
Monitored blood pressure and medication
Drove to doctor appointments
Cleaned apartment and washed clothes
June 2005 – Nov 2008
DMS Facility Services
Monrovia, CA
Accounts Payable / Receivable Clerk
Responsibilities included, but not limited to:
Check and bank transfer data entry
Posting daily activity
Customer invoice data entry
Initiated check runs
Overdue account collections
August 1995 – January 2001
GPI Systems, Inc.
Los Angeles, CA
Assistant Office Manager
Responsibilities included:
Telephone support
Logging client job orders into system
Employee job scheduling
Time sheet auditing
Inventory supply manager
September 1993 – May 1995
First Interstate Day and Night Banking Center
Santa Fe Springs, CA
Call Center Customer Service Representative
Responsibilities included, but not limited to:
Customer service account maintenance
Customer telephone transfers
Opened and set up customer Balance Plus accounts
Handled on average, 150 calls per day
Education
1974-1977 Theodore Roosevelt High School, Los Angeles, CA
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