Human Resources Professional Experience

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TERRIE WILKINSON, SPHR, SHRM, SCP

**** ********* ****, ***** ****, TX 78665

916-***-**** ******.*********@*****.***

PROFILE

Strategic human resources professional with 30 years of experience in both start-ups and established organizations

Skilled at consulting and executing strategies that align with business objectives and focus on talent development

Addresses challenges with a people-oriented approach and a commitment to excellence PROFESSIONAL EXPERIENCE

2015- 2017 Leave of Absence Manager Austin, TX

AECOM

Collaborate with short term disability provider, medical professionals, HR, payroll, and timekeeping

Field questions about all available leaves of absence, including disability, family, medical, personal and standby

Maintain current knowledge of federal and state laws as they apply to leave eligibility

Maintain database, process paperwork, and prepare state specific documents for state disability

Reconcile weekly billing to ensure insurance premiums are current 2014-2015 Human Resources Director Austin, TX

NAAVA Salon and Spa

Oversaw performance management/employee relations; made recommendations on sensitive employment issues

Wrote the Staff Handbook and corresponding protocols to ensure consistent processes

Created and updated job descriptions for all posting and recruiting efforts

Interviewed and tracked applicants, made hiring recommendations, and on-boarded new hires

Updated all new hire paperwork; audited and maintained employee and independent contractor files

Ensured the differences between independent contractors and employees were clearly communicated 2014 – 2014 Human Resources Generalist Austin, TX

Clinical Pathology Laboratories

Posted/refreshed job postings (iCIMS), reviewed all applications, forwarded qualified applicants to hiring managers

Facilitated interviews, checked references and coordinated offers and start dates

Advised Regional Mgrs on performance management & appropriate actions to be taken; assessed hiring needs

Oversaw eVerify process with all new hires

Assisted with implementation of WorkDay, trained employees on ESS

Took initial steps to implement AAP plan

2013-2014 Human Resources/Compliance Manager Carlsbad, CA Rubio’s Restaurants, Inc.

Oversaw all compliance related matters including updating company policies and ensuring legally required training

Executed a complete transition from paper I-9s to eVerify; reported annually on Vets 100 and EEO data

Supervised three direct reports; tracked file retention, offer letters, background checks, and drug screens

Approved new hires, rescission decisions, subpoenas, and unemployment claims

Provided cross training for other HR related functions

Promoted to corporate position after two years in a regional role 2011-2013 Regional People Services Business Partner Sacramento, CA Rubio’s Restaurants, Inc.

Directed 32 locations and approximately 480 Team Members in CA, CO, AZ, UT, and NV

Assisted with the onboarding of two new Regional People Service Business Partners

Co-created training for all new GMs, AMs, and Shift Leaders; delivered that training in all five states

Partnered in the creation of eVerify training and completed a rollout to all DMs, GMs, and AMs companywide

Led efforts in employee engagement, diversity and inclusion, employee relations, and investigations

Planned annual succession and training; implemented corporate programs and ensured compliance with local, state, and federal regulations

PROFESSIONAL EXPERIENCE CONTINUED

2004-2011 Human Resources Generalist Sacramento, CA FedEx Office

Directed 85 locations in CA, NV, AK, and HI including approximately 1,000 Team Members

Supervised efforts in employee engagement, coaching, employee relations, training and career development, diversity and inclusion, audits, and investigations

Supported operations partners in implementation of corporate initiatives and compliance with local, state and federal regulations/laws

Recruited, interviewed, and hired for exempt and difficult to fill positions

Reduced turnover from over 50% to company target of 30%

Improved standard operating procedures audit compliance from 75% to over 90%

Partnered with field operations on employee survey results and formulating realistic action plans to improve employee engagement

ADDITIONAL PROFESSIONAL EXPERIENCE

Human Resources Director: Verizon Wireless (2001-2004)

Regional Human Resources Director: FedEx Home Delivery Pacific Northwest (2000-2001)

Regional Human Resources Director: HomeBase, Inc. (1999-2000)

Regional Human Resources Director: CKE Restaurants, Inc. (1995-1999) EDUCATION

Bachelor of Arts: San Diego State University, San Diego, CA

Associate of Arts: San Diego Mesa College, San Diego, CA CERTIFICATIONS

Senior Professional in Human Resources (SPHR)

Professional Member-National Society of Human Resource Management (SHRM)

SHRM-SCP

PROFESSIONAL ORGANIZATIONS

Big Sister League of San Diego

Majority Member and past Grand Officer of the International Order of the Rainbow for Girls

Gold medal winner and President of Parliamentary Procedures team VICA

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