IT Manager

Reconstructed and rebuilt the IT team and end user support system.

Grizzard hosted and IT managed Exchange for 3 Omnicom agencies.

Replaced end of life Cisco LAN network with HP.

Led the execution of Cisco wireless solution.

Replaced EMC data storage with HP EVA.

Spearheaded the office relocation in 2015.

Implemented relocation of data center

from local to consolidated remote center

HERMAN TECHNICAL LEADER EVERETT INNOVATOR (& LANNY) VISIONARY

678-***-**** *****.*******@*****.*** 909 Gold Crest Dr., Braselton, GA 30517 NETWORK & IT INFRASTURE CORPORATE IT OPERATIONS

Transformation Leadership Cross Functional Team Oversight Growth & Profitability Quality Enhancement

Over 17+ years of leadership and support in propelling high-technology development initiatives, steering change and transformation to intensify competitive advantage and vigorous profits and shareholders gains by leveraging innovations and maximizing quality and performance.

Harnessed strong business acumen for over 20 years in services business ownership experience, emphasizing on sales, marketing, business development, finance and accounting, human resources, and customer service.

Proven track record of implementing the necessary controls to ensure financial framework and IT infrastructure compliance, and dedication to sustaining and augmenting a reputation built on service and uncompromising ethics. Strategic Visioning & Execution

Project / Program Management

Staff Training & Development

Product Development Life Cycle

Product Conception, Strategy &

Roadmap

Quality Improvement / QA Best Practices

System Architecture, Design & Execution

Process & Performance Enhancements

LEADERSHIP HIGHLIGHTS

Grizzard Communications, IT Manager Atlanta, GA, 2007 – 2017 Full day to day operational authority of IT team encompassing 250 highly-skilled professionals and remote users. Ideated and recommended information technology strategies, policies, and procedures by evaluating organization outcomes, identifying problems, evaluating trends, and anticipating requirements.

Paved the way to transform and materialize corporate vision into reality, strategizing, conceiving, designing and directing IT projects across multiple project sites in support of multibillion-dollar nonprofit fundraising and direct marketing communications company. Completed projects by coordinating resources and timetables with user departments and data center.

Provided technical oversight to various activities, including PC upgrades, repairs and end-user support, helpdesk management, hardware and software license inventory, license compliance, anti-virus and system security management, DNS, Exchange, and File systems, SOX compliance testing and reporting, Cisco ASA firewall management, Avaya phone system management, client secure access system, and active directory and Citrix systems administration.

Provide senior-level technical consultations and support to all departments on all IT and networking issues. Review network layouts, resolve equipment redundancies and improve network reliability and flexibility. PROJECT MILESTONES AND SUCCESS:

IMPACT SNAPSHOT:

Dramatically drove increased

competitiveness and innovation

amidst corporate relocation

and reorganization, ensuring

successful outcomes through

the development of strategic

operational initiatives.

“He kept a sharp eye on

the bottom line, but

realized too that

customer satisfaction is

what makes or breaks

your business. I suppose

doing well in business is

easy if you are, as he

was, driven in equal

measure by both quality

and efficiency.

- Thomas Fletcher

COO, TenTech, LLC

HERMAN EVERETT 678-***-**** *****.*******@*****.*** Ten-Tech, Director of Network Services Alpharetta, GA, 2006 – 2007 Directed the operations of the service delivery department, ensuring client service was prompt and accurate. Crafted functional strategies and specific objectives for the sub-function and developed budgets, policies, and procedures to support the functional infrastructure.

PROJECT MILESTONES AND SUCCESS:

Delivered leadership, influence and direction on Network VPN design consultation and installation. Security team supported SSL VPN access and web filtering for multiple customers and locations.

Won contract from Siemens Building Technologies and Siemens US Filter. Project was successfully delivered within project deadline and budget through effective team management in the processing and roll out of SmartCards (PKI email encryption, network, and system access) to 7000+ users, including user helpdesk support, and building access systems (SiPass building security).

Project managed the network connectivity installation for warehouse barcode tracking systems, including office network and servers in multiple locations throughout US and Mexico. PRIOR CAREER HIGHLIGHTS

Senior IT Specialist / Network Engineer, Siemens Business Services, Duluth, GA 2000 – 2006

Implemented Cisco wireless office installation for 24 Siemens Building Technologies locations in North America.

Executed, directed, and managed Cisco VPN solution project for California court systems access to SAP database in Siemens datacenter.

Eradicated ineffective and unprofitable existing solution that did not meet customer requirements by playing a crucial role as the project manager, designing engineering, and implementing VPN remote access for Siemens operating companies. Resulted in an increase in revenue by 40%. ADDITIONAL EXPERIENCE: Advanced Commercial Service, Owner, Service Manager, Technician, Engineer, 1985 – 2000 EDUCATION & PROFESSIONAL DEVELOPMENT

Computer Science Gwinnett Technical Institute, Lawrenceville, GA, 2000 Amazon Web Services Associate Cisco CCNP, MCSE, Dell and HP Desktop Certified CheckPoint VPN and firewall, MCP, A+ Certified Technician Computer Concepts CIS 106 Fina Petroleum Business Management, Business Operation ROBUST IT ACUMEN

PC System Repairs: Desktop, Laptop, Mobile device

Operating Systems: Microsoft, All Servers & PCs, VMware ESX Server Network Applications: Active Directory, Proxy, DNS internal/external. DHCP, Antivirus, Secure FTP, Microsoft Exchange, Mimecast email system

Hardware: Avaya and Cisco phone systems. Firewalls - Checkpoint, Raptor, Cisco, Routers / Switches – Cisco, HP, Nortel, VPN Systems – Cisco, Linksys, FirePass 40%

Revenue

Increase

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