Customer Service Nursing Home

Marie L. Hyde

***** ***** **., ******, **, *****

**********@***.*** 248-***-****

OBJECTIVE: To acquire a position in customer service that utilizes my knowledge, natural

interpersonal skills and experience working with people.

STRENGTHS: Hard-working, enthusiastic, friendly, well-organized, innovative, self-motivated,

energetic, diligent, effective leader. Excellent at following policies and procedures with fast paced problem solving skills.

EXPERIENCE:

2016-Current Life Skills, Capac, MI

Instructor – For the Developmentally Disabled. Teaching life skills and

personal development to adult developmentally disabled individuals.

2014-16 The Pelletier Household, Emmett, MI

Nanny – Cared for two children, one 3 year old girl and one 5 year old boy.

Handled routine nanny duties including meal preparation. Chauffeured

children to and from school. Performed routine household chores.

2009-14 St. Thecla Catholic School, Clinton Township, MI

Teacher- Grade School Physical Education, K-8th grade. Created a welcoming

positive environment for all; students, facility, and parents.

Educated children; teaching them to enjoy physical activity, to respect

themselves and the pride that comes from being honest and respected by ones

peers. Responsible for communication with parents and teachers.

2007-09 Brookdale Senior Living for Alzheimer Patients, Troy, MI

Housekeeper/Activities Director, Responsible for the cleaning of the entire

facility including client rooms. Continually going above and beyond to care for

the clients and their loved ones. As Activities Director I was responsible for

scheduling, planning, and directing all activities. Helped with meals and

escorted clients to appointments. Well respected and appreciated by clients, their

loved ones and staff members.

2006-07 Factory, Southeast, MI

Laborer/Supervisor, Assembly worker. Fastest in production. Promoted in 8

months to Supervisor of 5 employees.

2003-06 St. Hugo of the Hills Catholic School, Bloomfield Hills, MI

Teacher, Grade school physical education. K-8th grade.

EDUCATION:

1989-93 Central Michigan University, Mt. Pleasant, MI

Master’s Degree in Athletic Administration

1976-80 Grand Valley State College, Allendale, MI

Bachelor of Science in Physical Education

Major: Physical Education; Minor: Health

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