Customer Servic,import and export

CURRICULUM VITAE

S.Nagalakshmi,

vigneshwara nagar,

sholinganallur,

Chennai-600119 Email:**************@*****.**

Mobile: 967-***-****

OBJECTIVE:

To have a challenging career in the Environment to attain a good position in the organization and also contribute effective to the growth of the organization by being creative, innovation and a dynamic personality with Good leadership qualities.

EDUCATIONAL QUALIFICATION:

Degree/ Class

College / School

% of marks

Year of passing

S.S.L.C

Saradha Vidyalaya Girl’s Hr Secondary School - Chennai

70%

2005

H.S.C

Saradha Vidyalaya Girl’s Hr Secondary School - Chennai

82%

2007

B.Com

(commerce)

Jain college for women-Chennai

65%

2010

COMPUTER QUALIFICATION:

MS Office

Tally

Professional Experience

Company :Balmer Lawrie & Co Ltd., ( CHA-SEA)

Duration :November 2011 to March 2017

Role :Import Documentation ( customer Service )

Company :GT GROUP OF INDIA PVT LTD( IMPORTER)

Duration :July 2017 to Still.

Role :Import Documentation Executive.

Roles and Responsibilities :

1.Invoice, Packing List, B/L,Certificate of origin,Country of Analysis…etc) & customer's letter document verification and follow with supplier.

2.Need to verify customer's LC and to make required documents as per LC and handle LC Shipments.

3.Co-ordinate Handling all documentation regarding pre & post shipments.

4.Maintain Contact and cordial relations with shipping lines, CHA, Importers

To solve the issues related to the Import Clearance.

5.Handling Shipping documentation and customs bill of entry filing.

6.Monitor the service deliverables of the Container Freight Station to its Customer and provide Regular feedback to the operations team.

7.To develop good report with the CHA, SHIPPING, and to hold negotiations with them related to Incentives and other special offers for the betterment of business.

8.Regular tracking of vessels and voyages with MLOs and NVOCCs, verifying IGM manifest details of the containers nominated to our CFS.

9.Warehouse/supplier for packing & transport coordination.

10.Attending customer calls and providing the Proforma related details as required.

11.Preparing shipping line reports to liners based on their daily arrival, delivery and stock.

12.Responsible for following up Delivery order arrangement.

EXTRA CURRICULAR ACTIVITIES:

Completed Type lower in English

Active participation in Quizzes and Group discussion

Member of the event in Karuna club of My College.

STRENGTHS:

Quick learner & Hard work

Flexibility to adopt to the environment

PERSONAL DETAILS:

Name : S.Nagalakshmi

Father’s Name : N.Rajapandi

Date of Birth : 17-06-1990

Nationality : Indian

Marital Status : married

Mother Tongue : Tamil

Languages Known : Tamil, English

Hobbies : Listening Music & Playing carom

DECLARATION:

I hereby declare that the above given details are true and correct to the best of my knowledge. I promise you that I will be a Dynamic Personality who is very truthful and loyal to your company.

Place: Chennai

Date:

S.Nagalakshmi

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