Sales Data Entry

ROSY D’MELLO LOBO

Dubai, U.A.E.

Mob No.: 052******* / 058*******

Email: *********@*****.***

Skype ID: rosylobo16

CAREER OBJECTIVE:

To work in a reputed and growth oriented professional organization wherein I can enhance my skills and professional experience to the growth of the organization and can work under pressure.

PERSONAL DETAILS:

Date of Birth: 16-09-1984

Marital Status: Married

Nationality: Indian

Languages known: English, Hindi, Konkani

Visa Status: Transferable from Husband Sponsorship to Companies Sponsorship

EDUCATIONAL QUALIFICATION:

Passed H.S.S.C. from Goa Board – India

Passed Bachelor of Commerce from Goa University – India

Well versed in Shorthand & Typing

Well versed in MS-Office, MS-Excel, Internet and Email

KEY SKILLS:

Good communication and presentation skills

Strong sense of responsibility towards given tasks.

Goal oriented and remarkable dedication towards it

Very good convincing power, effective team player and leadership ability

Strong organizational skills

Meek and amiable in nature

Result Oriented

Work Experience

TOP SPEED SHIPPING & CARGO LLC

May 2016 till Date

Position: Sales Support Coordinator

Assisting the sales team, focusing mostly on managing schedules and the distribution of any sales documentation

Preparing and then following up on any sales quotations made for clients, negotiating term with the client at a cost best suited for them

Efficiently responding to any online or telephone queries in a calm and friendly manner

Liaising between other departments and the client to provide service most suitable to the client’s needs, cost and time restraints.

Able to work closely with the sales team to assess the progress of the department and develop sales strategy.

Generating necessary reports on progress within the department and outline any developed strategies to improve

Responsible for overseeing any supercharges and evaluating any alternations to both external and internal staff.

Maintaining client relationships and to follow up any enquiries as well as collect customer feedback and testimonials.

FAST FORWARD GROUP OF COMPANIES

March 2013 till December 2015

Position: Import Coordinator

Coordinated total inbound pipeline from point of origin overseas through to delivery at importer’s door.

Manage delivery carriers; dealt with CFS and coordinated other import operations.

Identified areas to improve the function and initiated improvement projects.

Set-up and prepared documents for timely delivery of import cargo.

Researched and analyzed best route and rate according to customer requirements and established procedures.

Scheduled, booked and followed up with delivery truckers.

Handled customer and agent service inquiries.

Set-up and prepared customer and agent invoicing.

Coordinated in preparation of rate requests from sales staff, customers and agents.

Maintained current knowledge local, state and federal requirements and regulations and applicable policies.

Ensured the maintenance of accurate records with adherence to applicable regulatory and legal requirements.

DSV AIR & SEA LLC

May 2010 till Feb 2013

Customer Service (Import and Exports)

Handle Operations of all carriers i.e. Sea & Air, Trouble Shoot all issues of Loading, Transshipments and Final Deliveries.

Organize Land Transportation for inbound and outbound, LCL/FCL shipments, coordinate mutli-point loading and monitor the movements.

Liaise with Shipping Agencies/Carriers/ Lines for competitive rates and services.

Interface with ports, customs and external inspection authorities for documentation, good clearance and other routine matters.

Coordination with messengers for documents deliveries and collection.

Communicate/Correspond with International Agents and consignees. Send Pre-alerts/pre-advice/Arrival notice and ensure timely issuance of delivery orders, clearance and delivery of shipments.

Prepare Quotations/Freight Memos and Issue Invoices.

Customer support and follow up for smooth shipping operations.

Facilitate shipment status update to customers through Monitoring Movements from Origin to Destination and other parties.

Co-ordination and support to Sales team and accounts personnel in their activities.

Support in preparation of MIS reports as needed by Management.

Training and Orientation for New Comers on Freight Forwarding operations and Documentation.

Consolidation cargo handling

Following up of arrival of air and ocean cargo with respective Airlines, Liners or freight forwarders and confirm the same to the clients.

Coordinate with clients for necessary documents for Customs clearance.

Updating the clients regarding the status of consignments from time to time

Preparing daily, weekly and monthly consignment statements and provide the same through e-mail to the clients.

Coordinating with transport department of the organization to ensure timely delivery of the consignment to the clients.

Meeting with the client and make them understand the charges for different countries.

Keeping track of the sales and customer complaints.

KHIMJI RAMDAS SHIPPING LLC

March 2008 till March 2010

Position: Receptionist/ Account Executive

Attending Calls, Hotel bookings, Applying Visa’s, Arranging Meetings and Interviews, Drafting Letters, Faxing and Accessing Emails.

Handling Both Import and Export Shipments.

Preparation of Bank Payment Voucher, Receipt Vouchers, Journal Voucher, Petty Cash Statement & Cash Payment Vouchers.

Preparation of Cheques.

Preparation of Invoices.

Preparation of Credit Note and Debit Note.

Data entry of leave’s, invoices taken, daily reports etc.

Arranging of Statement of Accounts from Banks.

Handling correspondence & Filing.

Handling Customer/client queries directing them to the concerned Persons

Data Entry.

Arranging meetings

REFERENCES:

References will be provided upon request

Contact this candidate