Manager Microsoft Office

Teresa Van Osdol

Office Manager at Annie Wang Acupuncture

Mountain View, CA - *********@*****.*** - 650-***-****

WORK EXPERIENCE

Office Manager

Annie Wang Acupuncture

Los Altos, CA - May 2016 to Present

-Medical Billing with OfficeAlly software

-First point of contact for patient inquiries via telephone and e-mail, large customer service component

-Managing Accounts Receivable and collections

-Responsible for weekly check deposit via mobile banking

-Experience with major health insurance companies, verification of benefits, claims management

-Responsible for scheduling patient appointments/ managing schedule for multiple practitioners

-Responsible for training new Administrative Assistants

-Experience with Freshbooks Accounting software

Office Manager/Accounts Manager

Hammerhead Designs Inc.

Redwood City, CA - April 2014 to April 2016

• Implemented Internet based telephone system, Ooma, to better direct incoming phone calls and increase office efficiency

• Acted as first point of contact for incoming sales inquiries, handled customer support via telephone and e-mail

• Responsible for updating website product listings, descriptions, images and recording all e-commerce transactions

• Daily use of Quickbooks software for Sales Order entry, invoicing, and shipping with USPS/UPS

• Managed major distributor, dealer and retail customer accounts and maintained client relationships, responsible for new Dealer onboarding process

• Responsible for Accounts Receivable, collections, account reconciliation-Sent out invoices and statements

• Managed Company calendar, Made Travel Arrangements for CEO

• Worked as a Brand Representative traveling to/ attending sales meetings and international trade expositions

Office Administrator

Zipline Medical Inc.

Campbell, CA - September 2013 to April 2014

• Entered company bills in Quickbooks, sent out payment to vendors, Accounts Payable

• Responsible for keeping the office presentable, greeting guests, organizing company lunches and events

• Direct support to CFO and CEO

EDUCATION

Post Bachelor Studies in Accounting and Finance

FOOTHILL COLLEGE

Los Altos Hills, CA - 2015

Bachelor of Arts in Psychology; Communication

UNIVERSITY OF CALIFORNIA AT SANTA BARBARA

Santa Barbara, CA - 2009 to 2013

High School Diploma

MOUNTAIN VIEW HIGH SCHOOL

Mountain View, CA - 2005 to 2009

SKILLS

• Fluent in German- written, conversational, native speaker level

• Exceptional written and verbal Communication skills

• Proficient in social media (Facebook, Twitter, Instagram, Pinterest, Flickr, LinkedIn etc.)

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

• Proficient in Quickbooks software

Contact this candidate