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Customer Service Administrative Assistant

Location:
Mechanicsburg, PA
Salary:
$13 to $14
Posted:
August 24, 2017

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Resume:

LAUREN J. BURN Page *

LAUREN J. FALSONE

EDUCATION

SOUTH HILLS SCHOOL OF BUSINESS AND TECHNOLOGY

State College, PA

GPA 3.0

Training/ Certifications

Pharmacy Technician Online Course, Central Pennsylvania Institute of Science and

Technology, May 2013

Courses and Projects

TECHNICAL/LANGUAGES SKILLS

611 Park Ridge Dr.

Mechanicsburg, PA 17055

Veteran: No

Cell Phone: 814-***-****

ac1zzo@r.postjobfree.com

U.S. Citizen: Yes

A.S.B. - Office Professional Program 2008

Create Schedules for Staff

Telephone Reception and Techniques

Keyboarding

Data Processing

Distributed Mail

Accounting

Answer Multi Line Phones

Processing Water Bills

Economics

File Records

Word

Excel

Quickbooks

PowerPoint

Outlook

Access

Adobe Dreamweaver MX

2004

LAUREN J. BURN Page 2

PROFESSIONAL EXPERIENCE

EMERGE EDUCATION July 2017-August 2017

Accounting Assistant

• Provide accounting and clerical support to the clerical department,

• Work in accounting software programs to process business transactions and run reports, such as account payables and receivables, disbursements, expense vouchers and re- ceipts,

• Type accurately, prepare and maintain accounting documents and records

• Prepare bank deposits, general ledger postings and statements

• Data input, including AMEX charges, Purchase Orders and General Journal Entries

• Reconcile accounts in a timely manner

• Provide assistance and support to company personnel

• Research, track and restore accounting or documentation problems and discrepancies

• Inform the CFO and compile reports/summaries on activity areas

• Function in accordance with established standards, procedures and applicable laws

• Constantly update job knowledge

TRANSCORE July 2016-May 2017

CVO/Accounting Representative

• CSR cash outs,

• Scanning of checks for deposit,

• Posting of retail payments,

• Returned checks

• Daily totals on to a worksheet.

LAUREN J. BURN Page 3

RITE AID PHARMCY Nov 2011-December 2016

Assist pharmacists with prescription completion.

Maintain a standard of excellent customer service.

Contact physicians for refill orders.

Complete computer data entry.

( Part-Time)

Clerical duties and record keeping

Processed water bills for 200 residents on a monthly basis.

Calculated payroll on a bi-weekly basis for employees of Port Matilda Borough.

Sorted and distributed mail.

Took minutes at monthly council meetings.

Provided information or referred residents to appropriate resource.

Pharmacist Assistant

SCASD Sept. 2008 - Nov. 2011

Health Screening Secretary

PORT MATILDA BOROUGH OFFICE July - Sept. 2008

Secretary

LAUREN J. BURN Page 4

Answered a multi-line phone

Managed medical records

Contacted volunteers and scheduled according to their availability

Updated records and maintained database

Assisted with data processing tasks

ACTIVITIES

The Torron Group, Builder and Developer, State College, PA, Office Professional In- ternship, Oct. 2013 - Apr. 2014

Medical Mission Trip to Nicaragua, Provided medical care in local medical clinics, Jan. - Feb. 2008

Habitat for Humanity and Mountain Top Tennessee, Home construction and renova- tion, June 2005, June 2008

Promotion of Animal Welfare and Safety (PAWS), State College, PA, Cared for cats housed at the facility, Nov. 2004 - Mar. 2005

Slab Cabin Farm and Tack, State College, PA, Assisted in therapeutic riding for peo- ple with disabilities, June 2004 - June 2005

MOUNT NITTANY MEDICAL CENTER Nov. 2007 - Feb. 2008 Professional Internship



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