PAMELA JACKSON ac1zyb@r.postjobfree.com **** DAVIS AVENUE # 102

SUITLAND MD 20746 (HM) 301-***-**** MOBILE 240-***-**** PERSONAL PROFILE: Top notch working experience in Customer Service, Training and Supervision. Serve as primary point of contact for liaison between management, team’s members, personnel, clients, and vendors. Maintain excellent written and oral communication skills, problem resolution abilities, and a high level of confidentiality Strength:

Can perform under pressure

Can execute a task within given time

Can easily adept to any new

implementation Hard Working

Can learn fast from mistakes

Can utilize available resources

efficiently Can inspire others to work

honestly

Weakness: Focus on the quality of a work rather than the usual working hour Graduated Roosevelt Senior High School, Washington, D.C. Computer Applications I and II, Phelps and Cosmetology Course, Phelps High School, Washington, D.C. (20002)

Skills Cisco Smart Tunnel, Visual Arts, Database Management, Data Entry Word Processing Microsoft Word, Excel, Word Internet Explorer, Adobe Pro 9, Adding Machines, Scanners, Copiers, Fax Machines Shredders, Windows7, Computer Software Packages, Proofreading

& Editing, Data Transcribing.

Employment History

Nordstrom

Distribution

Center

839 Commerce

Drive Upper

Marlboro MD

20774 (301) 256-

5320

Fast paced production work.

Opening bags and boxes, sorting the contents, classifying quality of items.

Constant lifting and unloading required. Hangers must be able to stand, reach, and hang garments throughout the day at a rapid pace.

Moving rolling racks and some lifting required.

Runners stock the store with all merchandise processed. Constant walking, lifting and correct placement of merchandise is essential at a rapid pace.

Prices should have knowledge of current fashion, designer name brands and household goods.

Standing, bending and lifting are required throughout the day.

Able to work at a fast pace; constant standing, lifting, bending and pushing racks and carts required throughout the day.

Required to tag, remove bags, hang clothes, pick and pack orders, and prepare shipments.

Prepares merchandise to Nordstrom and Nordstrom Rack stores and directly to customers.

Work at a quick moving pace using the conveyor belts and hanging racks. PAMELA JACKSON ac1zyb@r.postjobfree.com 4520 DAVIS AVENUE # 102 SUITLAND MD 20746 (HM) 301-***-**** MOBILE 240-***-**** 03/2012-Present

Omni Hotel

On call: Office House-Keeping Coordinator

Project Tracking

Dispatch all calls to appropriate discipline

Maintain lost and found inquiries & follow up

Monitor Computer Systems

Input monthly linen Inventory

Communicate with dispatcher on clean rooms or room status changes and report maintenance defects in rooms

Open and close Housekeeping Department daily

Maintain Lost and Found records

Respond to all phone calls/request from guests and other departments

Monitor computer system

Walk floors and inspect guest rooms

Maintain cleanliness and organization in all departments

Participate in the training, coaching, counseling and discipline of Associates within the department

Maintain an awareness and communications on all safety procedures and guidelines as they relate to guest and associates

Provide friendly service to all guest

Friendship Charter Public School

Lead Food Service

10/2012- 03/2014

4095 Minnesota Avenue, NE

Washington, DC 20019

Monitors the safety of students in a proactive way in the cafeteria, on the playground and when students are using play equipment.

Manages student movement in and out of the cafeteria

Monitors students upon arrival and departure in the cafeteria and playground

Supervises lunch line assists students during lunch

Ensures student responsibility for clean-up and orderliness

Strictly adheres to time frame of cafeteria/recess schedule as established by the school

Sets tone and example for appropriate table manners including appropriate voice, tone and volume

Meets with administration and members of the cafeteria/recess committee

Receive and provide feedback and suggestions

Attends pre and in-service training sessions on large group management

Stands for long periods of time and endure extreme temperatures

Cooks, bake, and assist others in preparing and cooking foods

Clean work areas, equipment, utensils, dishes, and silverware

Store food in designated containers and storage areas to prevent spoilage

Place food trays over food warmers for immediate service, or store them in refrigerated storage

District Photo’s-Part-time

Yearly Seasonal

Bindery Operator

10/2009 - 10-2011

10501 Rhode Island Avenue

Beltsville, MD 20705

PAMELA JACKSON ac1zyb@r.postjobfree.com 4520 DAVIS AVENUE # 102 SUITLAND MD 20746 (HM) 301-***-**** MOBILE 240-***-****

Punches holes in paper sheets, manually or by machine.

Creases and compresses signatures prior to affixing covers, using press or by hand.

Fastens sheets, signatures, or other printed materials together, using hand or machine stapler, or adjusts or tends machine that inserts wire or plastic binding strips into punched holes to fasten pages and covers together.

Use feeds covers, to prepare signatures, Place sheets into various machines for collating, stitching, trimming, folding, ruling, stapling, roughing, indexing, gluing, and perforating operations.

Removes, stacks, and packs printed material in various stages of completion on pallets as it accumulates on delivery table of machines.

Examines stitch, collate, bound, and unbound publications to ascertain that pages are bound in numerical or folio order according to sample copy, and for such defects as imperfect bindings, ink spots, torn, loose, and uneven pages, and loose and uncut threads.

Inserts illustrated pages, extra sheets, and collate sets into catalogs, periodicals, directories, pocket portfolios, or loose-leaf binders, and inserts sheets and applies labels to envelopes or periodicals by hand or machine.

Places paper jackets on acceptable books.

Applies gold leaf, silver leaf, or metallic foil lettering or designs on covers, using stamping machine

Applies adhesive tape, and index tabs to sheets by machine. Doctor’s Community

Hospital Dietary

Nutritionist Aide 8118

Good Luck RD

10/2005-10/2009

Lanham, Maryland 20706

301-***-****

Provide assistance to the cook in the preparation and service of meals

Meet scheduled meal and snack times

Follow Federal and State long term care regulations and Dietary Department policies and procedures

Follow cleaning schedules and perform cleaning duties as scheduled

Assist in arranging tray cards, loading food carts, and serving meals

Setting up the dining room and serving clients

Wash and store dishes

Report damaged or loose fixtures, flooring, or tiling requiring replacement or repair

Cleaning kitchen with knowledge of appropriate chemical use

Washing dishes manually and by machine

Maintaining cleanliness of kitchen

Prepared food to be cooked

Meal preparation for individuals and large groups ST. Paul Rock Creek Church

201 Allison Street NW Washington DC

20011 Contractor Assignment

Customer Service Assistant 10/2000 10/2005

Responsible for answering the telephone, directing calls, providing information on the company/products and some general administrative tasks.

Ability to screen calls, discerning the nature and purpose of a visit, contacting the appropriate employee call for emergency services (police, fire and ambulance

Provide secretarial, clerical and administrative support to ensure municipal services are provided.

Greet, assist and direct clients to locations.

PAMELA JACKSON ac1zyb@r.postjobfree.com 4520 DAVIS AVENUE # 102 SUITLAND MD 20746 (HM) 301-***-**** MOBILE 240-***-****

Seat the guest and make sure there comfortable until Patent Examiner arrives.

Report vital information to Executive Director.

Receives and relay messages and fax messages.

Pick up and deliver mail to appropriate area.

Open and date stamp all general correspondence.

Maintain the general filing system and file all correspondence.

Assist in the planning and preparation of meetings, conferences and conference calls.

Maintain an adequate inventory of office supplies.

Respond to public inquires

St. Paul Rock Creek

Church 201 Allison

Street, NW

Washington, DC 20011

Front Desk

Receptionist 4/1999-

10/2000

Handled all official work Maintained compile records and database

Make research of viable information for company reference and reporting Worked with MS Word, Power Point and Excel to prepare presentation

Entered numeric data into excel based program

Information then sorted, compiled and verified for accuracy

Instructed co- workers on various software programs

Verification format to detect errors.

Maintenance and troubleshoot computers

Compared data entered with source documents and re-entered data into Reviewed charge documents for accuracy as well as corrected errors, return documents to source or enter missing data

Maintained control of input documents by properly following batch control procedures

Efficiently and accurately recorded financial and related data

Informing team leader about unusual situations affecting productivity, accuracy and efficiency of data flow

Responsible for other duties as assigned.

The Payne’s Food Catering

Tanesha’s Payne 202-***-****

Food Service Assistant

Washington DC

Supervise and participate in the work of Food Service Worker Is' engaged in serving foods, in cleaning facilities, and in preparing meals

Wait on customers, take orders, deliver and/or serve food

Operate cash register

Cooks, bakers, and others in preparing and cooking foods. Short order cooking

Work at a soda fountain serving ice cream, making sodas and sundaes, and preparing other fountain confections cleans the facility

Clean work areas, equipment, utensils, dishes, and silverware

Store food in designated containers and storage areas to prevent spoilage.

Prepare a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.

Package take-out foods and/or serve food to customers. PAMELA JACKSON ac1zyb@r.postjobfree.com 4520 DAVIS AVENUE # 102 SUITLAND MD 20746 (HM) 301-***-**** MOBILE 240-***-**** DC Washington Hospital

Center 110 Irving Street NW

Washington DC 20010

Hospitality Aide

Deliver meal trays to assigned patients

Follow directions to confirm proper dietary meal for patient Verified food temperatures before food was delivered

Prepared patient for transportation between nursing units and departments Transported patient safely to/from specified department

Received and reported vital information pertinent to patient care validated patients’ identity based on established department protocol

Assisted with patient handling and lifting using appropriate patient safety equipment Children’s Place Department Store:

Sales AssociateSouth Hayes Street,

Arlington VA 22202 Supervisor:

Aaron Rock 703-***-****

Cashier, Open, and close store

Unload packages from truck

Place articles on racks

Place price tags on items

greet all customers

Help customers with purchasing

Money handling (cash, credit cards, checks etc Attend store meetings

Inventory, keep record and log of damage material.

Contact this candidate