EDWARD J. RICCIO
** ********* ***, **** ********, CT 06108
860-***-**** ac1zw6@r.postjobfree.com
OBJECTIVE: To obtain a challenging management position that utilizes my experience, interpersonal, and organizational skills with opportunities for growth and advancement.
EDUCATION: Bachelor of Arts in History, University of Connecticut, Storrs, CT - 1993.
SUMMARY OF QUALIFICATIONS:
Customer Service Proven track record of excellent customer service, both client based and internal
Property Management Experienced high-rise property manager
Office Management Experience in development and implementation of departmental budget, daily operations and negotiation and management of service contracts.
Project Management Proven project management skills in many aspects of business experience including security systems, HVAC, construction and move management.
Event Planning Experience in organizing fundraisers and special events.
Training Skills Ability to train and supervise staff members in various skill requirements.
Technical Skills Proficient in Microsoft Office. Amateur musician with recording/production experience. Background in carpentry and construction.
Cooking/Catering Accomplished cook with background in restaurant and grocery industries
WORK HISTORY:
Hines, Hartford, CT
2008-2017 Assistant Property Manager
Managed daily operations of 24 story multi-tenant high rise office tower
Developed and implemented Operations and Capital budgets
Bid, negotiate, and manage contracts for building service providers including Cleaning, Parking, Security, Landscaping, Pest Control, Trash Hauling/Recycling
Assisted with leasing and new business proposals
Managed tenant relations including tenant construction and lease implementation
Managed building Fire/Life Safety program. Passed FEMA training courses on Workplace Violence and Active Shooter.
Implemented building wide sustainability program including composting, reduced non-recyclable waste to less than 50% of building total
Achieved LEED Silver certification for 30-year-old building with minimal capital improvements
Worked with 3rd party vendors on website development and implementation, security system design and upgrades, disaster/emergency response plan
Day Pitney LLP (f.k.a. Day, Berry & Howard LLP), Hartford, CT
1998-2008 Purchasing and Facilities Manager
Managed relocation of 100,000sf Hartford office in 2007
Managed office relocations in Washington, D.C. and New York City in 2006
Managed renovation work and office set up for New York office in 2006
Managed moves into three new offices between July ’04 and August ‘05
Involved with design and construction of three new offices July ’04-August ‘05
Managed asset acquisitions in mergers with smaller firms
Managed internal relocation of 45 people in Boston office.
Negotiated pricing and service arrangements with supply vendors.
Developed and maintained annual supply and maintenance budgets.
Managed internal relocation and re-modeling of firm’s Hartford office.
Managed relocation of off-site storage facility.
Trained and supervised departmental staff.
Effectively managed operating costs while still providing excellent customer service, both internally and externally.
Assisted with space planning and design, and furniture allocation for 7 offices in firm portfolio
Managed fire/life safety program.
Maintained internal access control system.
1995-1998 - Purchasing and Facilities Coordinator
Responsible for prioritization and execution of daily departmental tasks.
Responsible for maintenance and upkeep of a diverse field of equipment.
Managed daily activities of two staff members.
Managed relocation of off-site office of approximately 40 people.
Organized and executed annual internal rotation moves of 25 or more people.
Assisted department supervisor with managing supply vendor performance.
1995 - Delivery Services Dispatcher
Managed all internal and external deliveries for office of 350 people, including interoffice and US mail deliveries.
Managed daily activities of a staff of 5 people.
Maintained company fleet of 6 automobiles.
1992-1995 - Facilities Department Staff Member
Performed maintenance and upkeep duties for firm of 350+ people. Also provided cross-departmental coverage in mailroom, copy center and fax department and other support departments as needed.
Highland Park Market
1988-1992 – Deli/Fish/Kitchen Clerk
Worked in high-end grocery store deli, fish and kitchen departments
Prepared catered as well as pre-packaged meals and store-made cold cuts and salads
Responsible for stocking deli meat case as well as cheese case
Other:
Member BOMA Greater Hartford chapter. Member of Board of Directors, 2015-present
REFERENCES: Available upon request.