Dana Hack
Upper Marlboro, MD 20772
ac1zsq@r.postjobfree.com
SKILLS
Customer service, workplace cleanliness and sanitation, money handling, food preparation, strict adherence to health codes, working as part of a team, working independently, workplace safety, training employees, data entry, filing, records keeping, answering phones, email, fax, copier, Microsoft Word, Excel, PowerPoint.
EXPERIENCE
Wawa, Bowie, MD - Customer Service Associate
July 2015-January 2017
● #1 Oven Work Station in the region
● 26% increase in sales over a year
● Responsible for preparing and completing breakfast sandwiches
● Work station coding and sanitation
● Keeping orders separate
● Customer service
● Train new hires
● Cashier
● Facilities
● Deli
Fantasy Guilde Studios, Crownsville, MD - Sales Associate/ Artist Assistant
August 2012- October 2015
● Creating and finishing pieces based on the artists template
● Sales
● Cleaning
● Advertising
● Customer service
The Mane Tamer, Reisterstown,MD-S alon Assistant
September 2011- January 2012
● Schedule appointments
● Check in clients
● Cash out clients
● Shampoo clients
● Clean salon and stylists tools
● Laundry
● Assist with color application
Royalty Foods, Maryland Renaissance Festival, Crownsville, MD-F ood Service
August 2010-August 2012
● Costumed food vendor
● Cashier
● Food safety & sanitation
● Customer service
Mary Kay, Crownsville, MD - Independent Beauty Consultant June 2008- April 2011
● appointments
● Beauty Consultations
● Sales
● Customer service and support
● Educating customers on skin care
California Pizza Kitchen, Annapolis, MD- Server/Bartender/Takeout Server
April 2008-July 2009
● Customer service
● Cashier
● Order taking/delivery
● Adherence to alcoholic beverage control laws
● Cleaning and sanitation
● Workstation coding/organization
California Pizza Kitchen, Virginia Beach, VA-
Server/Bartender/Takeout Server/Busser/Dishwasher/Pizza Cook 2003-2005 & 2007-2008
● Customer service
● Cashier
● Order taking/delivery
● Adherence to alcoholic beverage control laws
● Cleaning and sanitation
● Workstation coding/organization
● Operating dishwasher and organizing clean dishes
● Food preparation
● Expediting orders
Funnybone Comedy Club and Restaurant, Virginia Beach, VA-S erver/Box office
2005-2007
● Customer service
● Cash handling
● Order taking/delivery
● Adherence to alcoholic beverage control laws
● Cleaning and sanitation
● Workstation coding/organization
● Crowd Control
● Ticket sales
● Email blasts
● Advertising
EDUCATION
Regency Beauty Institute, Baltimore, MD- 2 009-2010 Cosmetology Student
Academy of Dental Technology,Virginia Beach,VA-2 004-Certificate Dental Assistant
Kee Business College, Chesapeake, VA-2 001-Diploma Medical Assistant
Princess Anne High School, Virginia Beach, VA- Diploma Graduated 1998
Advanced Studies Diploma
NJROTC cadet 1997 -1998
REFERENCES
Brittany Henniger 443-***-****
Brandy Gordon 240-***-****
Melissa Boyer 410-***-****
Elaine Therrien 757-***-****