Customer Service Professional Experience

Chas F. Cromartie

**** **** ***** ***** *****: 704-***-****

Concord, NC 28025 Email:ac1zp7@r.postjobfree.com

Objective

A top-performing professional credited with a broad-based experience in operations and benefits administration across the enterprise. Strong expertise in best practices, policy procedures, and aligning programs with organizational culture. Highly accomplished in management, supervision, and consultative team building to create and maintain professional relationships. Valued for ability to balance an analytical approach to problem solving with strong soft-skills to achieve consensus and assure operational efficiency. I’m always looking for new challenges. I take pride in seeing my results directly affect the growth of the company.

Areas of Expertise

Regulatory & Compliance

Identifying complex problems

Social Perceptiveness

Benefits Management

Learning Strategies

Customer Service

Time Management

Key Skills Assessment

Strong, analytical problem-solving ability, coupled with time management, office process procedures knowledge, and prioritization skills, assures that management can focus on strategic goals and milestones, while the day-to-day operations and workflow run smoothly and stay within scope of identified overall goals.

Professional Experience

Personal Trainer, Charlotte, NC 2015 – Present

Assume the responsibility of training existing clients who are interested in increasing their fitness levels, losing weight and entering competitions

Provide clients with safe, reasonable exercises that they can perform in the gym as well as at home

Give clients ample notice if you need to change appointment times and respond quickly to clients who must change their schedules

Work out at the gym at least three days per week

Advise clients about important safety concerns and demonstrate exercises or maneuvers as need Work out at the gym at least three days per week

Advise clients about important safety concerns and demonstrate exercises or maneuvers as needed

McCarthy Tire Service, Charlotte, NC 2013 – 2015

Tire Management / Trucks & Fleets

24-hour roadside assistance for commercial trucks

On-site fleet services and yard checks

Mounted tire program

Retread and repair services

Wheel reconditioning

CHAS F. CROMARTIE Page 2

Professional Experience

Bright & Beautiful Detailing Charlotte, NC 2009-2012

Detailer / Pressure Washer

Responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.

Drive and park vehicles on-lot as needed.

Check for vehicle damage and ensure features of the vehicles are operational.

Check vehicle status. (rentable/non-rentable)

Ensure interior of vehicle is clean. (Windows, door jams, trunk, vacuum, etc.)

Fill gasoline tank and check fill levels of all fluids

Clean the exterior of vehicle. (debug and wash)

Meet processing and standardization quotas.

Perform related tasks as directed by managers.

Able to work outdoors in all types of weather conditions.

Education & Certifications

Graduated from Mercer County Vocational School, PA 1997

Personal training & group training certification

Professional References

Brian Harris - Manager 704-***-****

Darin Norward - Manager 704-***-****

Contact this candidate