PROGRAM / PROJECT MANAGER
Qualifications Profile
Seasoned, highly organized, and results-driven professional with broad-based experience in project and program management within Department of Defense (DoD) and commercial sector satellite communications. Effective at developing and implementing innovative strategies to increase efficiency and productivity, as well as executing process improvements. Equipped with well-defined problem-solving and critical thinking skills, along with proven ability to keenly analyze issues, formulate strategic action plans, and resolve complex issues. Adept at cultivating and maintaining long-term relationships by communicating with various individuals of all levels. Technically proficient with Microsoft Office Suite and Final Draft 10.0. Previously held secret security clearances: Top Secret SBI/SCI and Secret.
Areas of Expertise
Program Planning and Coordination
Contracts and Proposals Administration
Project and Data Analysis
Vendor Management
Cost Benefit Analysis and Budgeting
Strategic Planning and Implementation
Regulatory and Standard Compliance
Staff Supervision and Training
Project Life Cycle Implementation
Continuous Process Improvements
Professional Experience
Intelligent Decisions Inc. Ashburn, VA, USA
Program Manager Nov 2016–Jul 2017
Provided hands-on support to the Department of Technology Services-Cloud Technology Hosting Office (DTS-CTHO), while serving in the Administrative Offices of the United States Courts (AOUSC)
Managed the High Availability Disaster Recovery HA/DR Program in accordance with customer’s project plan, business case and overall requirements
Maintained Integrated Master Schedule and SharePoint program folders, documents, and general administration
Spearheaded weekly schedule reviews with cross-functional team members and project managers, as well as weekly Program Management Reviews with senior government management and department heads
Aided corporate professional services in business development, including contract proposal writing and staff recruitment
Gogo, LLC Chicago, IL, USA
Satellite Communications (SATCOM) Project Manager May 2014–Feb 2016
Implemented all aspects of assigned program requirements from inception through completion and delivery
Successfully led the installation and sustainment phases of the Ku Program and aircraft mounted SATCOM
Vendor-managed prime contractor, conducting more than 230 Ku Sys’s aircraft installations and maintenance on schedule and within budget
Strategically oversaw the Ku system’s enterprise software development, integration, testing, and deployment.
Implemented all phases of the company’s off-site test laboratory construction and installation projects
Contributed to the preparation of embedded proposals, statement of works (SOWs), and financial terms of contracts
Performed program management reviews (PMRs) of teams, involving Project Management Office (PMO), Aircraft Quality, Executive Management, SATCOM Engineering, Supply Chain, and Finance departments
Observed strict adherence to ISO 9001, AS-9115, AS-9100, and DO-160 standards
Served as the driving force in producing more than $5M in purchase orders for program related to support materials and services
Iridium Communications, LLC Tempe, AZ, USA
Project Manager Feb 2012–Aug 2013
Provided strategic oversight next ground segment teleport network (TPN), as well as the feeder-link terminal development, testing, and Field Implementation Program (FIP)
Directed vendor management by collaborating with systems engineers in administering and generating project plans to remove and replace legacy ground network throughout Alaska, Canada, and Norway TTAC sites with next generation technology
Facilitated PMRs from various teams, which included PMO, SATCOM Engineering, Finance, and Executive Management departments
Provided help to the contracts director, responsible for contract and SOW editing and proposal writing
Held full accountability in executing and approving more than $3M in program purchase orders
DRS Technical Services Inc. (TSI) Victory Base, Iraq
Transmission Systems Engineer / System Analyst I May 2010–Dec 2011
Served as the Senior Transmission Engineering Advisor to the TC4I Operations Director on theater transmissions engineering, policy, and technical solutions
Acted as key liaison between branch sections and the Joint NetOps Control Center (JNCC-Iraq) during SATCOM planning and execution phases
Created Telecommunications Service Orders for theater of operations, as well as submitted reports regarding performance, asset configuration management, and requirements of theater-wide SATCOM through the military chain of command
Functioned as liaison for the spectrum management of US Forces in Iraq on joint systems interference reporting
Actively participated in the planning and facilitation of troop drawdown activities with U.S. Military Central Command (CENTCOM)
ITT Systems Colorado Springs, CO, USA
Critical Infrastructure Protection Manager Feb 2007–May 2010
Coordinated various projects to engineer, install, and test perimeter security at US Middle-Eastern bases
Deployed to multiple sites, along with assigned installation teams to facilitate site supervision
Participated in business development opportunities for the department. Complied with Requests for Proposals (RFP) requirements in drafting proposals for potential Department of Defense opportunities
Utilized the Earned Value Method (EVM) of project management
Ensured accuracy in conducting cost benefit analysis against spending and initial forecasts, as well as identifying burn rate of project budget expenditure using best practices to prevent cost overruns
Earlier Positions Held:
A-TEK, Inc. Leesburg, VA, USA
Director, FIOM Programs
Spacelink International, US Embassy Islamabad, Pakistan
SATCOM Technician III
ITT Systems Division Bagram Airbase, Afghanistan
SATCOM Technician
Engineering and Professional Services Inc. San Diego, CA, USA
Network Communications Engineer
The Boeing Company Chandler, AZ, USA
SATCOM Earth Terminal Test Engineer
Motorola Chandler, AZ, USA
SATCOM Test Engineer / Project Manager
ECHOSTAR Satellite Communications Corporation Uplink Facility Cheyenne, WY, USA
RF Supervisor
AT&T Government Communications Dhahran/Riyadh, Saudi Arabia
SATCOM Systems Technician, Telecommunications
ITT Federal Services Pirincilik Air Station, Turkey
SATCOM Site Supervisor / Lead Technician
Bono’s Italian Restaurant, Inc. Golden, CO, USA
Owner / Operator / Manager / Head Chef
ITT Federal Electric International Pirincilik Air Station, Turkey
SATCOM Lead Technician
Military experience
United States Air Force Kelly AFB, Texas
SATCOM Technician, Honorable Discharge
Education
Master’s Certificate in Project Management
Motorola / ESI / George Washington University Washington, DC, USA
Associate of Applied Science (41 credit hours) Rio Salado Community College Phoenix, AZ, USA
Professional Development
Certifications:
Certified Project Manager (PMP based) – Master’s Certificate in Project Management.
Certificate of Continuing Education, Essentials of Occupational Safety and Health Administration (OSHA) Compliance – Rockhurst University Center
Southwest Microwave Training Certification, MicroPoint, MicroTrack, and Microwave Sensor Installation, Operations, and Repair Course
Training:
US Army USC-60 Tactical Satellite Earth Terminal Subsystem Course
The EPS Network Communications Engineer Overview Training Course
Scientific Atlanta Iridium Earth Terminal Operations and Maintenance (O&M) and Advanced Troubleshooting Course
Motorola Earth Terminal Controller Transmission Subsystem Course
United States Air Force SATCOM Course
SATCOM Ground Station Equipment Correspondence Course
Basic Electronics and Digital Theory Course
Advanced Digital Techniques Course
Defense Communications Subsystem Course
C5A/B Aircraft Advanced Troubleshooting Course
Aircraft Maintenance Course
United States Physiological Training Course
Cardiopulmonary Resuscitation (CPR), First Aid and Safety, and Instructor Candidate Training – American Red Cross
Community College of the Air Force, United States Air Force Human Communications Workshop Course
Motorola Interpersonal Effectiveness Course