Randy Isaac

Fontana CA ***** – 951-***-**** – ac1zfi@r.postjobfree.com

https://www.linkedin.com/in/randy-isaac-749b207/

IT Manager / Director of Networks

Operations Efficiency – System Administration – IT Security Analysis

Cloud Computing

IT Support Management

Purchasing / Budgeting

Quality Assurance

Vendor Management

Cisco Technologies

Software & Apps Updates / Installs

Network / IT Security

Expertise in orchestrating and expanding corporate IT infrastructure and standardizing software and processes across business functions.

Over 25 years of delivering expert IT support and direction, including planning, architecture, conversions and implementation.

Talent for developing processes that significantly improve efficiency and costs.

Proven ability to manage build outs to meet IT specifications for multiple relocations.

Excellent skills in building and strengthening relationships with vendors, team members and managers.

CAREER ACCOMPLISHMENTS

Orchestrated all IT systems for large law firm, including identifying requirements, planning and implementation.

Continually stayed current with technology developments and industry trends to ensure cutting-edge operations.

Spearheaded conversions, updates, product research, vendor management and long-term IT strategy.

Consistently met and managed budgets while cutting costs and increasing efficiency and productivity.

PROFESSIONAL EXPERIENCE

Lewis Roca Rothgerber Christie LLP Phoenix, AZ 1/2016 to 6/2017

Multi office, multi practice Law office offering legal and strategic industry experience to help clients realize business value.

IT Operations Manager / Network Administrator

Oversaw all IT infrastructure, planning and strategic direction for Glendale and Irvine sites with eye to detail, productivity, efficiency, security and compliance to best practices, policies and procedures.

Key Contributions:

Ensured smooth technology transition during merger. Decommissioned former IT systems and transitioned new sites to headquarters system strategy. Maintained proven vendors to ensure quality.

Drove IT process changes to improve productivity for entire organization, including spearheaded conversion from Lync system to Cisco UCS phone system using SIP Trucking.

Ensured operating systems, applications, system hardware and procedures aligned with organizational values and enhanced employee engagement and productivity.

Created long-term IT strategy to ensure ongoing system functionality.

Owned and managed vendor relationships and negotiated contracts.

Acted as internal consultant, providing troubleshooting and support while quickly diagnosing and resolving functional and technical issues across multiple software apps, hardware and telecommunications systems.

Christie, Parker & Hale, LLP Glendale, CA 11/1987 to 1/2016

Leading intellectual property law firm operating offering legal expertise to science and technology firms.

Network Manager/Interim Director

Orchestrated all IT planning, implementation, operations and direction for Intellectual property law firm.

Key Contributions:

Brought firm into technology age while continually updating systems to reflect changing IT developments.

Served as IT advisor and subject matter expert to ensure ongoing quality and functionality of all systems.

Managed relocation of entire technology infrastructure from Pasadena to Glendale, including overseeing server consolidation, video systems and ensuring smaller organizational footprint.

Met critical deadlines and budgets.

Directed development of SQL-based patents and trademark tracking application system.

Recommended and implemented Microsoft Lync system.

Implemented a 3M based RFid tracking system to manage our client files and archive system.

Negotiated Microsoft volume licensing agreement, saving $50K annually and improving upgrading process.

Managed multiple build-outs to meet technology specifications, including reviewing construction blueprints and electrical and mechanical drawings.

Improved document management by introducing and implemented iManage Document Management System.

Directed development of Intellectual Property Word template-based system for entire firm with integration with SQL based database system, eliminating errors and increasing accuracy in documents generated for clients. (SQL patent comparable to features found in Mac-Pac for legal system)

Saved firm $50K annually by introducing and implementing digital PBX system and removing costly analog lines with redundant PRI circuits producing better call quality and capacity.

Cut annual maintenance costs by $100K by migrating AS400 accounting system into server-based system.

TECHNICAL PROFICIENCIES

Platforms:

Windows XP/7/8/10; Windows Server 2003-2012, VMware 5.5, Red Hat, Novell

Software:

Microsoft Exchange, iManage Worksite, Microsoft Office, Workshare, CompareDocs, CPi, SQL, Visual Basic, AutoCad, Concordance, TextMap, CaseMap, McAfee, TrendMicro, Adobe Pro, Nuance PDF Pro, Omega, Elite, Equitrac, Cisco Unity, Microsoft Lync

Hardware:

Cisco switches/routers/gateway, HP switches, HP SAN, Dell Equalogic SAN, Dell switches, Fortinet firewall, Palt Alto firewall, Cisco, ASA firewall, Polycom AV Systems, Lifesize AV Systems.

EDUCATION AND CREDENTIALS

California State Polytechnic University, Pomona, CA

B.S in Electrical Engineering & Digital Circuit Design

Certifications & Professional Development

iManage / Autonomy Certified Engineer Administrating Microsoft Exchange Server

Microsoft Exchange Troubleshooting Administering SQL Server

Microsoft SQL Server Transact-SQL Microsoft Window 2012 Server Administration

Configuring and Managing Windows 7 Enterprise

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