Front Desk schedular
Resume:
ROSA M. RODRIGUEZ
**** ***** **. ******, **. ****6
● **********@*****.*** ●
(720) 496 - 7431
A talented Business Management professional with extensive sales and customer service experience.
SUMMARY OF QUALIFICATIONS
• 10 years of management experience.
• 7 years of office setting experience
• Familiar with all aspects of business management
• Multi-task effectively.
• History of increasing sales and profitability.
• Experienced computer and phone use.
• Ability to lead effective sales teams.
• Proficiency in both planning, and prioritizing.
SKILLS AND STRENGTHS
Communication, fluent and proficient English and Spanish, ability to express self in writing and orally, ability to retrieve any information a timely manner, great typing skills (40 wpm), ability to enter numeric data on a 10-keypad, self-motivated, great leader, team oriented, high attention to detail, great performance of professional work, capacity to work under pressure and follow guidelines established by polices and/or procedures.
PROFESSIONAL EXPERIENCE
Nov. 2009 – Mar. 2017
Colorado Reproductive Endocrinology
Denver, CO
Front Desk/Scheduler
Taking patient calls
Recording any communication with patients of record in their chart
Scheduling appointments
Communicate with insurance companies
Communicate with patients’ other doctor’s offices
Confirm next day appointments
Upload scans to patients’ charts
Checking in and checking out patients
Inform and collect patients’ financial expense
Submit claims to insurance companies (both electronic and paper)
Upload scanned EOBs to patient charts
Create daily deposits
Tracking daily finances and cross checking with receipts and deposit slips
Sending out recall reminders
Tracking patient flow to make sure efficiency and production are at max
Aug. 2005 – Nov. 2009
Payless Shoe Store
Denver, CO
Store Manager
Oversee and assist with all daily activities.
Organize and coordinate store displays.
Opening and closing store functions.
Ensure accuracy and time efficiency on all inventory orders.
Perform inventory control, ordering, and purchasing.
Develop and implement new marketing strategies to increase business.
Manage bookkeeping, payroll, and cost control.
Achieve and/or exceed all sales quotas/budget, weekly.
Meet all sales objectives.
Recognition for leading one of company’s highest-rated territories.
Hire and manage new staffing.
Organize new weekly work schedule for staff.
Train new hire staff based on different job position.
Aug. 2004 – Aug. 2005
Family Dollar
Denver, CO.
Store Manager
Oversee and assist with all daily activities.
Organize and coordinate store displays.
Opening and closing store functions.
Ensure accuracy and time efficiency on all inventory orders.
Perform inventory control, ordering, and purchasing.
Develop and implement new marketing strategies to increase business.
Manage bookkeeping, payroll, and cost control.
Achieve and/or exceed all sales quotas/budget, weekly.
Meet all sales objectives.
Recognition for leading one of company’s highest-rated territories.
Hire and manage new staffing.
Organize new weekly work schedule for staff.
Train new hire staff based on different job position.
1989 - 2004
7-11 Incorporated
Denver, CO.
Store Manager
Assistant Store Manager
Clerk Assistant
Manage daily operations
Schedule and coordinate staff assignments.
Supervise staff.
Maintain inventory control system.
Monitor and approve incoming deliveries.
Arrange and organize promotional displays.
Work closely with vendors on promotions and sales.
Meet all sales objectives.
Recognition for leading one of company’s highest-rated territories.
Achieve and/or exceed all sales quotas/budget, monthly.
Hire and train employees.
Monitor and evaluate performance on all employees.
Manage and prepare employee’s weekly schedule.
Responsible for cost control, payroll, and bookkeeping.
Promoted rapidly from Clerk to Assistant Manager to Store Manager
EDUCATION
John F. Kennedy High School
High School Diploma (1988)
Denver, CO
REFERENCES
Tammy Barron
Jolene Cabazos
Lisa Lockman
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