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Decision Support Analyst

Location:
Pittsburgh, PA
Posted:
August 23, 2017

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Resume:

Chantz Anderson

724-***-**** ac1zdm@r.postjobfree.com www.linkedin.com/in/chantz-anderson-mba-7bb8bb51 EDUCATION

University of Pittsburgh, Joseph M. Katz Graduate School of Business, Pittsburgh, PA Master of Business Administration; Marketing April 2017 University of Pittsburgh, Pittsburgh, PA

Bachelor of Science; Information Science, Psychology April 2013 PROFESSIONAL EXPERIENCE

Highmark, Inc., Pittsburgh, PA (Blue Cross -Blue Shield Licensee) March 2016 – Present Decision Support Analyst

• Provide analytics and consultation to a broad spectrum of internal customer areas and external business partners using SAS, SQL and Coremetrics

• Formulate specialized reporting using Tableau for contract clients and marketing teams

• Hindsight/Foresight reporting

• Provide end-to-end analysis and execution of consumer marketing campaign initiatives using IBM Unica

• Identify impact of business initiatives and recommend course of action

• Interpret and summarize data to build meaningful executive management presentations

• Build and apply predictive models to help understand consumer behaviors Giant Eagle Supermarkets, Pittsburgh, PA ($9.5 billion grocery chain) July 2013-November 2015 CRM Analyst

• Supported marketing, merchandising and retail operations business decisions by leveraging customer and sales data across the chain

• Evaluated impact on customer behavior from various market activities

• Incorporated the use of SQL and SAS to pull information from Teradata/Exadata for analysis of store sales, customer shopping patterns and market trends

• Reported to management on key performance indicators across the chain and the market

• Ad-hoc data collection/mining and analysis

University of Pittsburgh Graduate School of Public Health, Pittsburgh, PA May 2012-May 2013 Database Analyst

• Constructed and maintained multiple databases using SQL and SAS

• Migrated data from existing internal databases and external sources

• Analyzed data to adequately repair weaknesses and faults within high-value information

• Implemented standard and proprietary algorithms for handling and processing data

• Designed department web pages using Photoshop, HTML, CSS, and JavaScript

• Worked with other managers to help identify and test viable problem solving solutions to issues and implement end-to-end analytics solutions

• Incorporated extensive use of Excel and PowerPoint to represent datasets MBA EXPERIENCE

Global Research Practicum – United Kingdom and Belgium March 2017

• Networked with company and organizational leaders at Deloitte, Goldman Sachs, J.P. Morgan, European Commission and European Parliament

• Utilized core strategic management concepts and models on real-time issues

• Developed an appreciation of the impact of history, economics and culture on management practices and business functions in the United Kingdom and Belgium

• Formulated approaches to effectively conduct business in the United Kingdom and Belgium OTHER EXPERIENCE

King’s College Hospital, London, England January 2011- April 2011 International IT intern for Infection Control and Prevention Department and Microbiology Lab

• Evaluated patient admission/discharge system for user interface upgrades

• Researched and analyzed hospital data to create representational models of the hospital information

• Assisted the head of Infection Control and Surveillance to create Annual Infection Control Report

• Active participant in researching new infection control products and medical equipment for each ward

• Conducted medical audits

• Applied knowledge of hospital IT systems along with SQL, Java, HTML, and CSS



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