RON SCOTT
** ******** ****, ******, *******
905-***-****, ***.*********@*****.***
PROFILE SUMMARY
Excellent relationship building skills
** ***** ** ****** ********** experience
Motivated, result driven, and ambitious
Above average organizational and communication skills
WORK EXPERIENCE
JYSK Bed Bath and Home
General Manager Nov. 2013 to present
Oversee entire retail operation, and act as backup to District Manager during absences;
Consistently maintain and exceed annual sales in excess of $4 million;
Responsible for all controllable expenses including; payroll, shipping/receiving, inventory control, deliveries, and store presentation;
Analyze sales figures and forecast future sales;
Manage and motivate team of 30+ to increase sales while ensuring efficiencies;
Recruit and train new staff;
Mentor and develop all staff on an ongoing basis;
Conduct annual performance reviews and address concerns as needed;
Manage schedule of all staff, including special promotions, displays or events;
Analyze and create reports on loss prevention;
Ensure Health and Safety standards are met;
Handle general inquiries, sale issues, and customer concerns / feedback.
Golf Town Canada
Sales Manager 2011 to 2013
Departmental Manager, responsible for direct reports, inventory, merchandising etc. in that area;
Accountable for both general management and floor supervisor tasks;
Responsible for opening and closing procedures;
Co-leader of the Joint Health and Safety Committee;
Trained and developed staff of 30 on product knowledge and sale techniques;
Certified Club Fitter using PING and other vendor systems.
Staples Canada
Sales Manager/ Divisional Manager 2008 to 2011
Responsible for day-to-day operations and presentation, including merchandising, marketing and store cleanliness;
Reported store performance daily;
Oversaw multiple departments including; computers, business machines and furniture, office supplies, copy centre and shipping;
Supervised junior managers and 50+ associates, maintaining a schedule for all;
Trained staff across multiple departments
Planned and implemented targeted sales activities to build and maintain business;
Responsible for sales promotions, ordering of supplies and equipment maintenance.
Old Navy
Customer Experience Manager 2006 to 2007
Lead sales manager, supervising staff of 70 associates;
Planned and implemented targeted sales activities through training;
Coached staff;
Responsible for recruitment of managers;
Trained new sales representatives.
Sport Chek
Store General Manager 2005 to 2006
Independently managed all aspects of store, responsible for $3 million in sales;
Controlled costs while improving quality of service through stringent goals and policies;
Improved employee performance, tightening inventory standards;
Trained and developed staff members for promotion into management roles.
EDUCATION/TRAINING
Golf Management Institute of Canada
Professional Golf Management Diploma graduated 2012
Golf Town
Q-School (various management training) 2011 to 2013
Staples Canada
My Learning at Work (various courses) 2008 to 2011
Wal-Mart Canada
School Within a Store Management Training Program 2004 to 2005
Brock University
Bachelor of Arts (Psychology) in progress