Human Resource Resources

KATHLEEN MORAN

ac1zag@r.postjobfree.com 860-***-****

*** ********** ******, **** *******, RI 02893

Motivated, enthusiastic and detail-oriented business professional with 3 years of HR-related experience and proven ability to build relationships, manage processes and deliver on commitments. A self-starting individual, excellent team player with a true passion for Human Resources. Since obtaining a certificate in Human Resource Management from Bryant University, looking to advance career in Human Resources. Additional strengths include:

Health and wellness

Event planning

Conflict management

Strategic thinking

Onboarding

Multi-tasking

EDUCATION

Bryant University, Smithfield, RI

Human Resource Management Certificate 2015 - 2016

Courses: HRM and the Law, Recruiting Selection and Retention, Benefits and Compensation, Performance Management, Employee and Labor Relations, Policies and Procedures, Strategic Human Resource Management Providence College, Providence, RI 2011- 2015

Bachelor of Science in Health Policy and Management, Business Studies certificate, magna cum laude Honors: 3.85 Major GPA, Dean’s List, Dirigo Leadership Honor Society, HPM Honor Society HUMAN RESOURCES EXPERIENCE

Virgin Pulse (formerly ShapeUp, Inc.) Providence, RI 2015 - Present Client Success Manager

• Day-to-day coaching and strategizing with HR Professionals and consultants to implement and optimize wellness initiatives

• Onboard, train and support new client administrators

• Lead formal strategy meetings with HR teams to improve integration with programs/benefits available to employees

• Exceeded goals for strategic upsells, renewals, client migrations while providing continuous visibility to leadership

• Project manage expansion of wellness benefits to additional populations or international roll-outs

• Develop strategic and meaningful relationships with senior level HR contacts and decision makers ShapeUp, Inc. (now Virgin Pulse) Providence, RI 2014 - 2015 Health Promotion Intern/Program Coordinator/Junior Account Manager

• Managed the Shape Up RI community-based wellness program for hundreds of Rhode Island employers

• Planned, hosted, and reported on community events designed to bring fun, healthy alternatives to the Rhode Island community

• Organized the Shape Up RI Grants program to support healthy initiatives in Rhode Island for underserved populations Westfarms Eye Associates, Farmington, CT 2009 - 2015 Optometric Assistant

• Interviewed, onboarded and trained new optometric assistants and insurance staff members

• Supervised weekend staff and responded to escalated patient complaints

• Exceeded customer service goals related to the examination and treatment of patients OTHER WORK EXPERIENCE

Providence College, Providence, RI

Head Resident Assistant 2013 - 2015

• Conducted behavioral interviews for the Resident Assistant position

• Improved the training and coaching process for new and returning Resident Assistants

• Worked as a lead on-call RA for 300 students dealing with crisis response, safety concerns, conflict resolution and mediation LEADERSHIP & VOLUNTEERISM

Wellness Committee Member at ShapeUp Inc. 2014 - 2016

• Lead member on ShapeUp’s committee for planning wellness events, company outings, employee competitions and exercise classes Vice President of Providence College’s Simply Healthy Club 2012 - 2015

• Coordinated initiatives to target unhealthy behaviors and encourage healthier and safer choices Speaker and Counselor on PC’s Panel for Undeclared Students 2012 - 2016

• Worked closely with hundreds of students in the Undeclared Advising Program at PC to counsel and advise on academic career paths

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