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Customer Service Sales

Location:
Ridgewood, NJ, 07450
Posted:
August 23, 2017

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Resume:

Michel L. Plasse

*** **** ***** 201-***-****

Ridgewood, NJ 07450 ac1za2@r.postjobfree.com www.linkedin.com/in/michelplasse

Global Operations, Manufacturing and Supply Chain Professional

“Growing Companies One at a Time”

Senior Global Operations and Manufacturing Professional with success increasing bottom line revenues by applying innovative approaches to drive business and operations and increase sales. Expertise in leading and re-engineering businesses, operations start-ups, and reducing costs to maximize profits. Successful track record includes operations and sales in US, Mexico, Europe and China. Achieved revenue increase: 850%, profit increase: 960%, Cost reduction: 77%. Designed, patented, manufactured and sold revolutionary aerospace product with 1st year sales $1.2MM and a $950M gross profit. Flexible leadership style with focus developing and mentoring teams to achieve maximum performance. Achievements in automotive, aerospace, medical, distribution, battery, electronics, fuel cell, military, consumer products and metal components.

Expertise

Strategic Planning / Implementation

Product Development / Patents

Organization Planning

Global start-up expertise

US, China, Mexico

ISO/QS-9000, ISO 13485,

AS-9100. TS16949

Lead domestic and international

Operations for growth and stability

High Growth / Turnaround

Business Development

Capital Planning

Lean Manufacturing

Increasing sales

Process Improvement

Business Reengineering

Goal & Objective Setting

New Product Introduction

P&L

World Class Manufacturing

ERP Installations

Professional Experience

Bulbrite Corp, Moonachie, NJ

Lighting manufacturer and distributor Industries: Commercial, Industrial and Residential

Director 2012 - Present

Specialize in Supply Chain, Operations, Distribution and Global Logistics. Actively recruited to improve operations, procedures, facilities and processes to prepare for expansion. Required changes to business strategy and culture to support double digit growth and corporate goals.

Developed and implemented new supply chain strategy and warehouse team structure to support and meet corporate goals, performance objectives and customer expectations.

Improved customer service and reduced costs by establishing a new distribution center on West Coast.

Enhanced order fulfillment, improved procedural flow, reduced labor costs and improved inventory accuracy and maintenance by upgrading ERP, fulfillment systems and procedures.

Improved customer service, shipping times and reduced labor costs by modifying and mechanizing fulfillment area.

Dramatic KPI improvements. Same day ship KPI was 86% now 100%. Ship accuracy was 82% now 99.95%.

Improved logistics costs and process from China to US and to other countries.

UPS contract negotiation resulted in $177,000 annual savings in addition to previous negotiated rates.

Tel Instrument Corp, East Rutherford, NJ

Avionics electronics equipment manufacturer Industries: Military, Aerospace

Director of Manufacturing 2011 - 2012

Recruited to set up new facility and align manufacturing for growth to meet the requirements of the Navy, Army and Coast Guard contracts.

Immediately improved manufacturing output and reduced labor costs by streamlining operations, improving manufacturing flow and reducing quality rejects.

Improved labor costs, quality and reliability by implementing new manufacturing practices and work instructions, along with instituting operator training programs, within the first 2 months.

Realigned organizational structure for anticipated growth.

Improved manufacturing and quality systems to consistently produce reliable, quality product. Established manufacturing and quality benchmarks.

Implemented employee lean manufacturing training to initiate culture changes to manufacture quality products, minimizing waste, optimize output, reduce waste and instill employee product and quality ownership.

Obtained DOD secret security clearance with NATO clearances.

American Conveyor, Ridgewood, NY

Conveyor Manufacturer and integrator Industries: Food, Dairy, Pharmaceutical

President 2010 - 2011

Hired as VP Operations to improve operations, implement lean manufacturing practices and improved profits. Became President after establishing my business and technical talents and leadership skills. Improved corporate directions resulted in a 40% growth in 2010 and a planned 37% growth in 2011.

Improved operational and manufacturing procedures, processes and documentation. Resulted in reduced costs, increased output and improved quality.

Restructured sales and engineering to support aggressive growth with improved customer service.

Implementing an ERP system to improve information flow in Operations, Materials and Production planning.

Greatbatch Corp – Electrochem Division, Teterboro, NJ and Suzhou, China

Global Battery and Power Systems Mfr. Industries: Medical, Communication, Aerospace, Military, Electronics

Director of International Manufacturing 2002 - 2010

Established and managed manufacturing operation in Suzhou China with full administrative and P&L responsibilities. As Business and Lean Manufacturing expert successfully re-engineered US operations and implemented Lean techniques in US and China. Responsible for Operations, Manufacturing, Materials, P&L, HR and Sales in China.

Established and directed new manufacturing operations in Suzhou, China.

Suzhou operation increased NJ corporate sales revenue by 57%.

Developed Chinese supplier base

Increased corporate sales and maximized profits by employing lean manufacturing / World-Class techniques, setting new strategic targets, improving and implementing marketing plan, restructuring organization and improving facilities.

Restructured the corporate organization and created procedures to improve operational and transactional flow.

Implemented lean manufacturing practices (cellular, 5S, Kaizen, 6 Sigma, JIT), reduced costs, improved processes, added automation.

oIncreased overall production efficiency from 62% to 94%.

oImproved on time deliveries from 79% to 99%.

oReduced product costs 64% through lean techniques and design improvements.

oAchieved process time reductions 82%.

oIncreased customer sales 16% by reducing costs, optimizing processes, communication and service.

Victory/YSI Inc., Springfield, NJ

Thermistors and Temperature Assemblies Mfr. Industries: Medical, Communication, Electronics, Aerospace, Military

General Manager, Company Officer and Board Director 2000 - 2002

Managed newly acquired, unionized Victory business unit. Served as Company Officer on YSI Board of Directors. Responsible for P&L, Business and Manufacturing Operations, Sales, Accounting, Engineering and HR.

Improved revenue 17% and profit 24% in 1st year by enhancing sales and reducing costs.

Developed & implemented detailed strategic division and corporate business plan format and procedure.

Formed synergy with the YSI temperature business units in Ohio and Japan.

Reduce manufacturing costs utilizing lean techniques and improving production flow and processes.

Reduced scrap by 21% in first year with dramatic bottom line improvement due to high platinum material cost.

Recognized Accomplishments

Patents – Safety Cable is in the Air & Space museum - Smithsonian in Washington DC

US & international patents numbers 6378687 B1; 6085892; DE69016152T2; 5,305,511; 5,214,832; 5,167,059; 5,152,043; 5,127,144; 5167059; 5152043A; 5116178; 5,052,094; EP 0423851 A2; EP 0423851 A3; 5052094A

Patents – High speed sorting/diverting apparatus

US 6378687 B1; 6378687; 6085892

Education

MBA Finance - Fairleigh Dickinson University, Rutherford, NJ

BS, Engineering Management - Western New England Univ., Springfield, MA

Lean Manufacturing Principles – NJ Institute of Technology (Smart Manufacturing Solutions)



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