DOROTHY PORCH

ac1yyd@r.postjobfree.com

908-***-****

SUMMARY

Articulate and professional who can work with internal or external customers at all levels.

Highly organized, motivated, quick learner who is efficient and goal oriented.

SKILLS AND QUALIFICATIONS

iCloud Training, SAP, HRIS, Lawson Portal, SOW-Statement of Work, Procurements, Office Suite: Word, Excel, Powerpoint, Access, Outlook, Visio, Internet Explorer, Documentation, GMP, File Manager, Data Entry, Sharepoint, Adobe Professional, ARIBA, Concur, GTS-Global Timetracking System, Travel, Calendar Keeping plus communication with all levels, scanning, great organization skills and multitasking etc.

EXPERIENCE

Spec 2, Mktg Comm & Dig. Mktg. Becton Dickinson Pharmaceuticals Nov, 16 - present

Enterprise Logic Franklin Lakes, NJ

Updating the Powerpoint Slides for Training to fit the Migration of the new SAP System.

Exercising good judgments in completing task on time.

Creating and changing orders in SAP.

Working on orders in Sharepoint checking SAP to see if equipment is in.

Updating Sharepoint to make sure that all shipments went out for the day.

Clerical Assistant/Human Resources J &J/Janssen Pharmaceuticals Oct, 16 – Nov, 16

Kelly Services Raritan, NJ

Working with HR Employee Files.

Verifying Employee Term Date in JJEDS.

Inputting Employee information in GREATS Record Keeping System for easy retrieval.

Packing Employee Files in an Archive box to be sent off to company storage.

Marketing Kit Assembler Ethicon Pharmaceuticals Sept, 16 – Sept, 16

Kelly Services Somerville, NJ

Assembled 500 boxes of sample kits for shipments to be mailed international.

HR Assistant Amneal Pharmaceuticals July, 16 – Aug, 16

Aerotek Staffing Bridgewater, NJ

Re-organized employee payroll files.

Human Resources Associate Robert Wood Johnson University Hospital Apr, 15 – May, 16

Rotator Medical Staffing Agency New Brunswick, NJ

Updated employees name, address or phone numbers in HRIS (Lawson).

Organize Tuition Assistant Program Applications.

Created MS Excel Reports for analysis of documentation for payment.

Communicated and follow-up with employees in reference to Tuition Assistance.

Extracted and typed Job Descriptions into LDM.

Acting manager in charge of RWJ Tuition Applications

Clerical Novel Labs Mar, 15 – Apr, 15

AppleOne Staffing Agency Somerset, NJ

Scanning documents into a PDF Efile for FDA submittal (high volume)

Reviewed documents for accuracy making sure that no pages were missing after scanning.

Ran OCR on all these documents for bitmap characters

Bookmarking these documents for easy access and easy read.

Helper Coordinator UPS Nov, 14 – Jan, 15

22nd Staffing Agency Mt. Olive, NJ

Responsibilities included reviewing helper hours for accurate recording of time and then inputting time into GTS.

Worked closely with the operation, communicating helper performance and administration of uniforms and tracking helpers performance.

Assisted with calls that come into the center inquiring about UPS products or customers looking for their packages.

Front Desk Support/Admin Assistant Unisys/Capital One May, 14 – July, 14

Collabera Richmond, Va

Received (SOW)’s Statement of Work request forms to purchase hardware or equipment such as laptops or desktops.

Worked with vendors to get a quotation for hardware, setting up or moving equipment from one building to another.

Receptionist/Admin Coventry Health Care of the Carolinas Sept, 13 – Nov, 13

Kelly Services Morrisville, NC

Meet and greet customers and vendors, assure that they are signed in appropriately and have badges to enter the work area, answer phones, take messages, direct calls, and distribute mail and packages.

Customer Care Assistant Xerox Aug, 13 – Sept, 13

Cary, NC

Responded to telephone inquiries and complaints using standard scripts and procedures.

Gathered information, researches/resolves inquiries and logs customer calls.

Administrative Assistant FritoLays Mar, 13 – July, 13

Kelly Services Raleigh, NC

Reconciled all daily deposits submitted by Route Sales Reps, record any discrepancies (overages/shortages) and log each

concerning deposit into the daily deposit tracking spreadsheet via Excel.

Worked with vendors to get a quotation for hardware, setting up or moving equipment from one building to another.

Telephone contact with FritoLay Customers resolving their complaints concerning shipment of products to their store.

Administrative Assistant USPS IT Tech Mar, 11 – Feb, 12

Kelly Services Raleigh, NC

Assisted Facility Manager/Material Accountability Officer (MAO) in maintaining material accountability and records for USPS property.

Maintained a list of Emergency Action plans of all Team Members

Maintained a list of all employees/locations/special needs

Maintained a list of employees special qualifications (e.g. First Aid Certified, CPR/AED Certified)

Fundraising Representative Integral Resources Inc. Jan, 11 – Mar, 11

Raleigh, NC

Called prospective donors through automated dialer in call center to request financial support and raise public awareness for client programs.

Purchasing Admin Assistant Clement Pappas Mar, 09 – Apr, 09

Snelling Staffing Services Carneys Point, NJ

Performed various administrative duties such as backup for switchboard, filing & copying.

Proof read all documents scanned into the systems database for regulatory audits.

Coordinator II Ethicon May, 08 – Dec, 08

Kelly Services Somerville, NJ

Investigated purchase orders to find out why they were opened and then closing them out in GMP.

Worked closely with the Procurement Department & Accounts Payable to insure timely payments.

Ordered supplies through GMP generating Procurements to be closed out in a timely fashion.

Clerk II Ethicon Feb, 08 – May, 08

Kelly Services Somerville, NJ

Worked with Human Resources scanning confidential files into an Adobe PDF file and then downloading the files into the Documentation eRoom

Administrative Assistant Johnson & Johnson Nov, 07 – Jan, 08

Kelly Services Piscataway, NJ

Supported 1 Sr. Director, 1 Director and 2 Managers as well as backup for VP's Admin as required.

Communicated with inside and outside vendors.

Administrative Assistant Dechra Pharm April, 07 – Oct, 07

Kelly Services Somerville, NJ

Communicated with inside and outside vendors.

Collation of various technical documents into Excel spreadsheets, organizing and compiling various sections of the regulatory submission, and coordinating the output from various hospitals.

Meticulous organization and attention to detail, handling travel arrangements, copying, filing and answering the phone.

Supervised 8 people for the FDA Pharmaceutical Submission.

Advanced Customer Service Clerk HSBC Oct, 06 – Feb, 07

Synergy Staffing New Castle, DE

Responsible for daily unit production as required and assisting the Unit Manager daily. Received inbound calls.

Handled escalated inquires, training and providing support to lower level reps as required.

Administrative Assistant AT&T July, 84 – Nov, 02

Bedminster, NJ

Maintained the color printer, made copies, e-voucher, travel arrangements and fax machines. Utilized Microsoft Word, Excel, Powerpoint and Outlook to perform these functions as well as company database.

Special Reports Clerk

Telephoned employees who were layed off from AT&T informing them of their benefits, severance pay, and rules and regulation of participation with the Skills Match Center.

Special Reports Clerk, Cable Network Administrator, Administrative, Technical Support

Provided overall coordination, implementation and processing of Technical Word Documents that involve one or more Central Office Facility Locations.

Assisted department with the turnover from SAP to UNAD, which is an Oracle Database, letting the Techs know what was working, and what was not working.

Accounts Payable Reports Clerk

Identified account numbers utilizing computerized accounting systems by pulling reports/documentation and investigating and issuing a bill for collection of fees. AT&T Customers Revenue Recovered: $92,103.93. Initiated and monitored claims with customers from various regions. Processed and tracked the results until closure in BORIS (tracking system for the revenue integrity function).

Service Order Administrator

Formatted orders for AT&T and its customers by setting up Switched Access Forms for Data Terminal Inputs. Received and answered interdepartmental queries concerning pending and completed orders by paper, telephone, data terminal or by working closely with sales representative/customers.

Reports Clerk

Reconciled bills by interfacing with Customer Accounts Management. Communicated with other project managers on a daily basis while working with computerized systems to retrieve historical files and adjusting records.

Combination Typist

AT&T Professional Development Center. Interfaced with customers and support services for typing letters, resumes, memos and course materials frequently working under tight deadlines. Proofread materials before distribution.

Education:

Certificate: Human Resources Assistant

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