Arlenthia Rochelle Carter

**** ****** *****

Decatur, Georgia 30032

Email: ac1ylx@r.postjobfree.com

Pone: 678-***-****

SUMMARY

Excellent interpersonal skills, having dealt with a diversity of professionals, clients, and staff.

Prepared reports for management highlighted a variety of metrics, including daily deposit statistics.

Identify different document types while sorting, and verifying accuracy of data.

Self-motivated; able to implement decisions and set priorities to achieve immediate and long-term goals.

SKILLS

Skilled in using Microsoft Word, Excel, PowerPoint, Access, Microsoft Outlook, Oracle CRM Demand, Avaya 2050 IP soft phone, SOSKB, Data Entry 10-key stokes 12,000 alpha/numeric, 55-60wpm, KXT and OPEX 51 machine.

EXPERIENCE

Hornet Staffing,

Axis Capital Insurance, Alpharetta, GA May 2017- Present

Data Entry Clerk II

Operates a data entry device to input lists, records, or other data points into an electronic format

Create spreadsheets for different project to maintain information for the underwriters.

Input data into system for Windstorm, Flood, Fire, Tornado and Earthquake for different regions around the globe.

Support CAT team members complete any additional work loads.

SourceHOV, Forest Park, GA Mar 2016- Aug 2016

Data Entry Clerk

Input lists of items, numbers, or other data into the computer: or completing forms that appear on a computer screen.

Identify different document types while sorting, and verifying accuracy of data.

Maintain confidentiality and security of client information per client guidelines.

Work efficiently within a term environment to meet client deadlines and service level agreements.

Adecco Staffing,

Bank of America Atlanta, GA Oct 2015- Mar 2016

Lockbox Specialist

Collected and opened all incoming mail, collected all deposits that had been made via mail, processed payments and deposits.

Processed all incoming deposits and loan repayments, credited accounts in a timely manner.

Prepared reports for management highlighted a variety of metrics, including daily deposit statistics.

Performed daily production by inputting data into system to open correct lockbox via 10-key.

CoWorx Staffing,

Healthport, Alpharetta, GA May 2015- Sep 2015

Indexer/Data Entry Clerk

Input data into system for medical records.

Performed daily production by inputting requested information by patients, Social Security Office, Medicaid, Medicare, Attorney s and Hospitals.

Made sure information input into system war correct by the request

GA Office of Secretary of State, Atlanta, GA Mar 2014- Feb 2015

Customer Service Representative

Performed daily production by inputting customer information into the state database including phone numbers, addresses, control numbers and business names to ensure correct information.

Multi-tasked by inputting customers’ information into the state database to obtain information to ensure correct corporate filing was completed by the customer.

Provided first-rate customer service.

Responded to customer inquires and complaints submitted by email and postal service.

Researched and resolved problems.

Provided customers and applicants with timely and accurate information related fees for various types of applications, the renewal process, verifications, rules and laws, rosters, the entity filing process and/or the status of applications and filings.

Provided states residents with voter registrations information pertaining to the rules and regulations for the State of Georgia.

NuRock Management, Inc. Alpharetta, GA

Senior Compliance Manager June 2006- Nov 2012

Completed monthly audit reports by inputting data into state database regarding resident’s information to ensure site was in compliance with State and Federal regulations.

Monitored compliance policy and procedure for LIHTC, BOND and HOME financial communities.

Processed residential applications.

Reviewed income eligibility, student status, incoming verification and credit reports to determine if prospective residents met selection criteria.

Provided training for all on-site criteria.

Distributed updates/changes to the affordable housing regulations to compliance personnel.

Assisted Vice President of Compliance.

Visited sites on a weekly basis to ensure all renewal certification were completed in a timely manner.

EDUCATION

Training and Certifications:

Clerical Administration.

Advance Tax Credit.

Certified Occupancy Specialist.

Upfront EIV I & II.

Low Income Housing and Tax Credit (Intermediate).

Uniform Physical Condition Standards.

REACT Inspection,

Licenses:

Notary Public, Dekalb County

Affiliations:

Federal Reserve Bank, Bank of America

Texas Apartment Association.

Southern Affordable Housing Management Associates.

Contact this candidate