Customer Service Administrative Assistant
Resume:
Debra Clayton
Round Rock, TX 78665
ac1yed@r.postjobfree.com
Objective
To utilize my skills and experience with the opportunity for advancement and personal growth within a positive and innovative work environment. To provide an excellent standard of customer service allowing for company growth. Provide accurate reporting and accounting support to the finance department in order for senior management to make sound business decisions on behalf of the company.
Summary of Qualifications
Customer Service
Strong work ethic and able to meet required deadlines
Detail oriented to give the most accurate information available
Ensure that proper accounting principals are followed
Problem solving ability to ensure explanations that are provided for outages make sense and are corrected in a timely manner
Commitment to the team
Management skills: Lead by example, communication, delegation, and listening. I believe in coaching, encouraging, and providing adequate training for staff members. I believe coaching style should be unique to each individual.
Professional Experience
First Texas Bank
May 1991 – June 2017
Senior Vice President & Chief Financial Officer
Responsible for integrity of bank’s financials
Responsible for analyzing reports to maximize earnings
Responsible for bank’s insurance- bond, property, general liability, umbrella
Field questions from internal/ external auditors and examiners
Oversee all aspects of Accounting over eight locations which includes but is not limited to:
Accurate data on sub-ledger reconcilements
Accounts payable
Maintain prepaid schedule
Proper reporting of financials to regulatory agencies such as Call Report
Assess interest rate risk
Assess correspondent concentration risk
Determine Loan Reserve adequacy
FDIC assessment projections
Branch budget projections and budget control
Property tax projections
Project Fixed assets YTD depreciation
Annual Fixed assets inventory review
Constant review of processes and procedures
Fraud prevention awareness – report irregularities/inconsistencies/processes failure
Other Banking Experience
First Texas Bank, Georgetown Texas – Customer Service, Teller, New Accounts, Proof Operator, Loan Processor
Texas Commerce Bank, Austin Texas - Vault Commercial Teller
Peoples National Bank, Pasadena Texas – Teller
Certification
Intuit Quickbooks Certified User
Education
Pasadena High School, Pasadena, Texas 1986 Diploma
Volunteer Opportunities
Seton Williamson Hospital -June 2017 to current
Bridges To Growth – Administrative Assistant - 2010 to June 2017
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