IT Project Management

HASSAN KAFSHI

Irvine, CA ************@*****.***

410-***-**** www.linkedin.com/in/hassankafshi

SENIOR IT PROGRAM MANAGER

Cultivate Client Relationships Positively Affect Quality & Deliver Results

Senior Program Manager who is highly focused on service quality when directing the implementation of IT products and services for public and government organizations. Proficient in System Development Life Cycle Methodologies (SDLC) including Agile and Waterfall with advanced expertise in developing complex information systems. Known for building solid customer relationships and meeting /exceeding client expectations. Record of managing small to multimillion dollar projects and global IS Management. Core competencies include:

IT Team Leadership

Business Relationship Management

Professional Services Consulting

Financial Management Applications

Cloud Computing – SaaS, PaaS, IaaS, SOA

Service Oriented Architecture (SOA)

Requirements Gathering & Analysis

Enterprise Governance

KEY ACCOMPLISHMENTS

Leadership

Formulated and developed winning proposal for $1.1B, 7-year IDIQ, leveraging knowledge of Department of Justice (DoJ) infrastructure, applications and offerings.

Championed large product / services initiatives working across company to achieve client goals. Managed projects valued at $100M with 75 employees and team of 5 Project Managers handling individual portfolios.

Ensured implementation of large-scale strategic client initiatives, implementing strategic plan and supporting mission to improve service quality.

Directed new processes and determined issues and low-quality service areas, utilizing new generation of helpdesk support tools to enhance service delivery. Developed and led dynamic team of project management experts, generating additional $4.8M in annual IT revenue and growth.

Budgeting

Provided management for implementation, upgrade and enhancement of projects valued at $500K-$20M. Led full project lifecycle of Project Management Office (PMO) processes, ensuring teams captured and translated requirements into technical design to meet client program goals with tested and implemented system.

Negotiated and completed teaming agreement proposal for $150M 5-year contract to consolidate number of financial applications into Oracle Financial, fulfilling contract requirements.

PROFESSIONAL EXPERIENCE

MORPHOTRAK, Anaheim, CA 2016 – 2017

Senior Project Manager

Directed planning, development, customization and delivery of biometric products and services. Performed all systems delivery activities for medium- to large-scale initiatives, including engagement scope analysis, requirements gathering, project planning, scheduling, resource allocation, project status updates, training and documentation.

Conducted client Site Acceptance Testing (SAT), collaborating with client staff, Customer Service Engineer and Technical Lead.

Secured product certificate from difficult client, delivering project on time and within budget.

QLOGIC, Aliso Viejo, CA 2014 – 2016

Program Manager

Led projects to ensure adherence to established project methodologies, standards, processes, policies, and procedures. Utilized industry best practices, processes and tools; provided Business to Business (B2B) solutions.

Provided leadership for automation of major customer from manual supply chain process to Electronic Data Exchange (EDI) within Oracle R12 environment and maximizing value throughout project lifecycle.

Reduced manufacturing operating costs $1.3M by directing consolidation of 2 recently acquired Original Equipment Manufacturer (OEM) businesses into 1 operation in Tianjin, China.

AGILEPATH, Carson, CA 2012 – 2014

Senior Systems Manager

Directed governance consulting and strategic planning for all levels of IT leadership at Northrop Grumman. Worked with customers to establish governance models and best practices for software delivery, enterprise architecture, Service Oriented Architecture (SOA), and Cloud Computing.

Exercised Agile Scrum framework for product delivery and governance processes development, resulting in higher quality product development.

Executed and managed overall Enterprise Governance change management strategies and plans, maximizing staff adoption and usage of developed processes.

KAFSHI & ASSOCIATES, Irvine, CA 2010 – 2012

Senior IT Program Manager

Provided IT support including Enterprise Resource Planning (ERP), system life cycle methodologies, quality assurance, project / program management, SAP and Oracle Implementation.

Played integral role in supporting Information Technology Support Services (ITSS) contracting vehicle at Department of Justice (DoJ) for client, leading to billion-dollar contract.

Managed SAP Altera project that moved jointly-built Business Objects Planning and Consolidation (BPC) software into production, reducing errors and costs, and improving forecasting analytical and decision-making capabilities.

CGI, Fairfax, VA 2005 – 2010

Information Technology Director

Established corporate presence at Federal Bureau of Investigation (FBI); leveraged key contacts and familiarity with FBI infrastructure to secure contracts. Utilized Program Management Support Services (PMSS) contracting vehicle to direct FBI programs, Mobile Device Product Management, Network Section support (NED), Criminal Justice Information Systems (CJIS) and DoJ application development program. Steered multiple projects valued at $100M; oversaw 75 employees and senior-level managers.

Performed issue / risk management and mitigation, monitoring and evaluating department ability to deliver value on time and within budget, and ensuring enforcement of protocols governing roles and responsibilities.

Championed vendor and partner management, guaranteeing service delivery.

Developed growth strategies and assured delivery of both existing and new projects. Provided development of overall capital and operating expense project budget, meeting and exceeding profit margins.

INDUS TECHNOLOGY, Washington, DC 2000 – 2005

IT Program Director

Managed $10M business unit and provided leadership to 50 software engineers and managers tasked with full lifecycle development and maintenance of DoJ and FBI financial and law enforcement systems.

Increased revenue 200% by leading organization through Capability Maturity Model Integrated (CMMI) Level 3 certification process.

Resolved technical issues encountered by on-site implementation teams; leveraged project / program management tools and techniques, in line with the FBI IT Life Cycle Methodology (LCM).

Performed analysis and assisted in defining performance metrics, tracked progress of milestones and deliverables, and administered satisfaction surveys, ensuring high quality service.

EDUCATION & PROFESSIONAL DEVELOPMENT

University of Baltimore, Baltimore, MD

Master of Business Administration (MBA), Operations Research

Bachelor of Science (BS), Information Technology

Certified CMMI Assessor, Carnegie Mellon University (College of Engineering), Pittsburgh, PA

Certified IT Infrastructure Library (ITIL) Foundation, Fairfax, VA

Completed course requirement for Project Management Professional (PMP), Fairfax, VA

Contact this candidate