Administrative Assistant
Resume:
Donna Dolan
Midlothian, IL *****
********@*****.***
Summary:
Versatile operations and administrative support professional with 32 years of experience that includes coordinating office management and special projects with a high degree of efficiency. Accomplished point person for General Manager, sales team, service team, global team, clients and vendors to ensure proper lines of communication. Possesses excellent communication skills, problem resolution abilities and a high level of confidentiality. Additional Skills:
• Excellent organizer and project manager
• Works independently and self-motivated
• Interacts effectively and professionally with customers
• Extremely responsible
• Highly reliable
• Punctual
• Efficient and team orientated
Marsh & McLennan (Mercer)
Administrative Assistant (March 2017 to July 2017 – temporary position)
• Provide Administrative Assistant to Principals and Analysts for Retirement Funds
• Prepare PowerPoint presentations
• Maintain calendar updates
• Schedule web-ex meetings
• Enter orders in Webcas system
• Prepared expense accounts – IExpense
• Coordinated travel
Husky Injection Molding Systems, Inc.
Sales Coordinator/Administrative Assistant (2014 - 2016) Worked from home office
• Provided executive administrative support to the Latin America General Manager of Sales and Latin America Sales Area Managers
• Scheduled appointments - updated calendars in MS
• Worked with GM on yearly budget and targets
• Maintained accurate weekly reporting to Senior/Executive level team on CRM, Orders, Budget, Etc.
• Served as liaison between Sales Area Managers & Business Unit Project Managers
• Prepared quotes working closely with Project Engineers
• Prepared presentations for Sales Team
• Worked with the Global team: Sales, Marketing Human Resources, Finance
• Worked closely with Sales Team to ensure accuracy/up-to-date information in CRM
• Coordinated company travel (including international) and coordinated travel itineraries with detailed agendas for customer visits/meetings
• Coordinated trade shows (globally), sales meetings and special events including registration, travel arrangements, and organizing corporate assignments for events in US and outside of US
• Reported weekly/monthly expenses through Ariba Expense Management System
• Entered all sales orders - Baan
• Scheduled web-ex meetings
Husky Injection Molding Systems, Inc.
Office Manager/Administrative Assistant/Sales Coordinator (1986 - 2014) Responsibilities same as above with these additional responsibilities:
• Provided executive administrative support to the General Manager of Sales, Sales Area Managers, and Service Technicians for US
• Kept all office equipment in office running and negotiated with vendors for contracts to keep costs down
• Worked with Human Resources for new hire employees
• Trained new employees with different programs/software
• Paid all vendor invoicing
• Entered payroll for 18 people – Citrix software
• Scheduled Service Technicians appointments
• Maintained complete and up-to-date inventory of marketing materials ensuring the current material was available and up to date
Software Skills Include: MS Office (Outlook, Excel, PowerPoint, and Word), Ariba, Concur, CRM, Webcas, IExpense
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