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Sales Customer Service

Location:
Biloxi, MS
Posted:
August 23, 2017

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Resume:

Brandon Paz

*** ******* *****

D’Iberville, MS **540

228-***-****

ac1y65@r.postjobfree.com

Education

The University of Southern Mississippi; Hattiesburg, MS

Bachelors of Science Degree in Business Management;

Graduation: May 2010

Worked full time in retail sales

Oracle University; PMO Link - Mandeville LA

Primavera P6 Professional - Fundamentals Rel. 15.2

Primavera P6 Professional - Advanced

Certified: October 2016

Experience

Mississippi Coast Supply: Biloxi, MS

August 2015 - Present

Sales; Shipping & Receiving:

•Assist customers in purchasing materials and supplies

•Draw up quotes for potential bids

•Coordinate outbound deliveries for materials and supplies to jobsites

•Receive inbound freight shipments

•Conduct inventory on products and materials for asset management and cost control

Advanced Disposal Services: Biloxi, MS

September 2014 – May 2015

Cash Processor/Accounts Receivables:

•Process all incoming payments for residential and commercial customers for 8 Landfills and 7 Transfer Stations

•Resolve issues with billing errors on customer accounts

•Apply payments to customer accounts to ensure accounts are current

•Investigate accounts on stop-service

•Research missing payments

•Investigate discrepancies in General Ledger as assigned by the controller to balance monthly

•Track monthly online Commercial Electronic ACH Payments for large companies

Ruth’s Chris Steakhouse: Biloxi, MS

June 2012 – February 2014

Assistant General Manager/Bar Manager:

•Ensure all team members provide excellent service to all guests

•Constant training and testing of all team members

•Extensive wine and liquor training, including procurement of all alcoholic products and special order procedures

•Increased wine sales by 12% while introducing new products

•Hosted 3 vendor provided wine dinners in house

•Schedule appropriate team members according to projected labor and revenue reports

•Knowledge of Accounts Payable & Receivable processes and procedures

•Working knowledge of Income Statements, Cost of Goods Sold, and Profit & Loss statements prepared weekly for Regional Vice President

•Proactively identifying business improvement opportunities

•Strong skills in Microsoft Office Suite & Compeat Accounting Software

Palace Casino Resort: Biloxi, MS

June 2011 – June 2012

Food & Beverage Supervisor:

•Supervise F&B employees on a day-to-day basis

•Ensure top quality guest service and inspire F&B associates to create a positive atmosphere for all hotel and casino guests

•Assist and resolve any problems or complaints hotel/casino guests may have

•Report to F&B Manager regularly

Best Buy Stores Inc.: Hattiesburg, MS; Gulfport, MS

November 2009 – June 2011

Inventory Specialist:

•Maintained accurate inventory counts on all merchandise received

Lead Home Life Specialist:

•Adhere to daily, weekly, and monthly sales goals

•Educate customers about products so they may make informed purchases

•Handle all customer service issues within the Home Essentials Department

•Extensive product knowledge



Contact this candidate