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Customer Service Management

Location:
Tallahassee, FL
Salary:
40k
Posted:
August 23, 2017

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Resume:

MARJORIE

“LYN” BLAISE

850-***-****

ac1y14@r.postjobfree.com

Tallahassee, FL 32312

MULTILINGUAL BUSINESS PROFESSIONAL

Professional Profile

Dedicated Multilingual Professional with a unique combination of demonstrated success in the areas of; Marketing and Promotions, Office Management, Artist Development and Management, and, with the proven ability to implement, and evaluate. A dedicated worker with extensive Managerial, Customer Service background, leadership qualities, multi-tasking abilities, and time management techniques. Written and verbal fluency in English, Spanish, Creole, and some French.

Core Competencies and Skills

Executive Assistant Artist Management

Office Management Booking Agent

Mentoring and Motivation Computer Skills

Communicational Leadership Skills *Notary Public

EDUCATION

Tallahassee Community College - Associate of Science - Business Management – 2005

Georgia Institute of Technology – IDEC Credit Analysis - 2011

John F. Kennedy, Willingboro, NJ – 1985

Certifications: Marketing and Sales, Social Media in Business, Internet Marketing

Women’s Business Council, Writing Essentials, Credit Analysis – Economic Development

PROFESSIONAL EXPERIENCE

Summary

Since 2007, Lyn assisted the President of Florida Black Business Corporation with the administration of over 2.3M in loan funds for the statewide minority business lending program. In this position, Lyn incorporated her marketing and promotional experience and network of contacts to successfully bring the organization’s loan portfolio from 50% reduction of bad debt to a level of 6%. By successfully doing so, in 2014, the organization was awarded an additional 600k from the DEPARTMENT OF ECONOMIC OPPORTUNITY to market and encourage entrepreneurship in Florida.

REGULAR AND ADMISTRATIVE DUTIES ENTAILS:

•Control of entire accounting and finance function, using a hands-on approach, including a business loan portfolio.

• Assist with management of the organization’s Treasury function to maximize investment returns while providing the necessary liquidity via interest bearing accounts.

• Orchestrated the conversion of customers to ACH payment system from a manual system

• Effectively manage Accounts Receivable Collections

• Implementation of cost savings through consolidation of duties, automation of tasks and strict adherence to budget.

• Assist’s the president of the organization through the strategic planning process.

• Partner with executive lenders at banks, business owners, and entrepreneurs, and venue managers, across the state of Florida and surrounding areas to strengthen referral relationships within the entertainment industry as outside within the business sector

• Regular consultation with companies of all sizes with capitalization, Merger and Acquisition issues, from entrepreneurial to medium-sized global organizations.

• Streamline internal administrative and many operational tasks while positioning the organization for growth.

• Extremely proactive in identification of issues.

• Assist with the development of the Company’s system of Internal Controls.

Affiliations

JAXCHAMBER Member Since 2014

BIG BEND MINORITY CHAMBER OF COMMERCE Since 2012

FLORIDA BLACK CHAMBER OF COMMERCE Since 2009

TALLAHASSEE CHAMBER OF COMMERCE Since 2010

1230 MANAGEMENT INC. 2010 – PRESENT

Many more professional business and music industry affiliations from the east to west coast.

Available and willing to travel – References available upon request - (View Linked In profile – Lyn Blaise)



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