Victor R Hernandez

**** ** ****

Kempner TX *****

*** – 948 – 0137

ac1xud@r.postjobfree.com

PROFESSIONAL SUMMARY

Operations Manager and Military Veteran with a Secret Security Clearance offering 14 years of proven experience in the United States Army. Accomplished measurable results while leading teams of 50 in a dynamic, fast - paced environment. Possess a comprehensive background in supervising, planning and enforcing regulation derived from conducting domestic and global operations in several cities in the country of Iraq. Managed risk upon multiple lines to protect assets, property, and equipment valued $18M+ while meeting the expectations of senior leadership. Possess extensive knowledge in the human Services and social work. Recipient of multiple awards for outstanding performance and professionalism. Career supported by current have an Associated Degree in General Studies and pursuit with 63 credit hours towards Bachelor in Social Work.

Counseling

Proficiencies

Strategic Planning

Leadership

Data Analysis

Training and Development

Policy Implementation

Organization/Communication

Microsoft Office Suite

PROFESSIONAL EXPERIENCE

Social Security Administration-Temple TX

Service Representative (SR) 2016-present

Dedicated to process social security numbers, and claims process thru SNAP, CRFMS, and ECDF programs.

Accountable of the process of project Rio (Texas department of justice ) rehabilitation program; to integrate intimates with the social security numbers

Process (CDR) claim disability report thru the CRFMS program, filling reports on a variety of different forms.

Accountable of archiving and faxing document to the deferent files forums for hundreds of client

Accountable of mail- ins applications, voluntary taxes withhold and mail process thru the USPS stamp

United States Army – Killeen, TX 2013 – 2016

Platoon Sergeant (Operations Manager)

Dedicated to open pass of defense, and build bridges to assist the maneuver of the first responders to action; provide accessibility to the community station during the deployments.

Constructed Bridges from site layouts, constructing the bridge as Noncommissioned Officer in Charge; support section in charge of the maintenance of the entire fleet of Vehicle, in charge of 56 soldiers

Oversaw property and accountability of $200K+ to $18M of tools and equipment to fix and replace parts in all the company

Serve as Sexual Harassment Assault Response and Prevention (SHARP) and VA Representative for Battalion; instructed more than 24 PowerPoint classes, responsible of zero cases of sexual harassment in more than two years

Team Leader / Section Sergeant 2002 2007

Led, mentored, and trained a 10 person team conducting security and protection patrols in support of global operations, while assigned to Fort Benning GA, Fort Hood TX, Fort Leonard Wood MO for a period of several years per post.

Led team responsible to search the streets of Baghdad section sergeant of 26 road clearance team of finding improvised explosive devices (IED)

Led over 185 road clearance operations, awarded the Army Commendation, Army Achievement Medal by senior leaders for superior performance

Managed $20M+ in ammo vital to the certification of Fort Leonard Wood Basic training soldiers and the safety of 32 soldiers at the ammunition supply points (AHA); resulted in zero accidents and the continued integrity of all classified materials

CVS Drug Store – Beverly, MA 1990 – 2001

Assistant Manager

Managed nightly operations of the store; overseeing all ordering, product displays as well as all aspects of customer service.

Directed 22 staff responsible for processing, verifying and maintaining personnel-related documentation, to include: staffing, training, time cards, performance evaluations, and employee absences

Scheduled all work shifts; ensured employee coverage of all sections to maintain operations for a 24 hour work period

Victor R Hernandez PAGE 2

EDUCATION

Texas A& M University of Central Texas Associate Degree of General Studies / Social Work 2011 – Present

CERTIFICATIONS

Sexual Harassment

Victim Advocacy

Air load Planner

SELECT AWARDS

Army Commendation (4)

Army Achievement Medal (3)

Various more

TECHNICAL SKILLS

Software: Microsoft Office (2003, 2007, 2010, 2013), SharePoint

Operating Systems: Mac / Microsoft Windows (95, 98, XP, Vista), Windows 7, Windows 8, windows 10

Programming: Java; HTML

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