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Project / Program Management Office Director

Location:
Lockport, NY, 14094
Posted:
August 21, 2017

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Resume:

Karl F. Brenzel, PMP

Lockport, NY *****

ac1xu6@r.postjobfree.com • 716-***-**** • linkedin.com/in/KarlBrenzel

Director of Program / Project Management

Strategic Planning / Global Ventures / Profit Optimization / Process Improvement

Seasoned, ambitious Executive with 17-year record of achievement directing, developing and completing the analysis, design, development, and deployment of innovative products and technology solutions throughout full project life cycle, from concept to implementation, utilizing Waterfall and Agile SDLC methodologies. Solid history of success in framework development of project management, forecasting, process improvement, managing project deliverables and leading escalation support efforts, cost control and reduction, budget administration, personnel management and mentoring. Ability to develop and implement feasible timelines and budgets, and effectively lead cross-functional teams through strategic leadership and outstanding problem solving skills. Excellent business communication, organizational and interpersonal skills, with the capacity to increase productivity and profit margins in a fast paced, dynamic environment. Self-directed, with the confidence to make critical decisions in a timely manner, without complete information while under tight deadlines and in difficult situations, with the company’s best interest in mind.

Areas of Expertise:

Strategic Planning and Implementation

Program / Project Management

Cost Reduction and Avoidance

Crisis Management

Framework development

Waterfall / Agile Methodologies

Budget Administration / Management

Internal Systems and Controls

Process Redesign / Improvement

Personnel Management

Team Building and Leadership

Ability to influence

Professional Experience

Huxley Associates / HSBC Bank – Depew, NY 2017 - Present

Scrum Master

Oversee and manage multiple projects and products within the HSBC Banking portfolio.

Provide overall leadership, vision, strategic planning, and oversight of the execution of plans to ensure successful delivery against the overall roadmap.

Selected Contributions:

Managed Agile Scrum team to develop features intended to promote the Digital Credit Card portfolio. Features included Credit Limit, APR, Balance Transfer, Avoka Integration, and Virtual Card.

Isight cyber threat Intelligence at FireEye, Inc. – Milpitas, CA 2013 - 2016

Director, Corporate Applications Support (2016)

Senior Director, Program Management Office (2014-2016)

Director, Program Management Office (2013-2014)

Oversee $10-million budget and the complete project lifecycles for a Cyber threat intelligence company specializing in finished intelligence reporting.

Orchestrate all bottom-line factors, including company vision, long – range strategic planning, establish governance structures, project communication plans, risk analysis and change management process/procedures to ensure compliance to quality standards. Direct and complete the analysis, design, development, and deployment of innovative products and technology solutions throughout full project life cycle, from concept to implementation, utilizing Waterfall and Agile SDLC methodologies. Provide cross-functional management, directing the activity of 4 Project Managers and general oversight of 150 employees.

Selected Contributions:

Strategic Planning and forecasting of IT/Product Roadmap to ensure the optimum project management capacity and skills to streamline project implementation.

Champion new methods and strategies to implement the Project Portfolio Management tooling to ensure operational efficiency and business profitability, saving ~$150k annually.

Spearhead the development of a new ticketing system to streamline a malfunctioning ticketing system leading to annual savings of $360K.

Drive and mentor a strong team to exceed efficiency and innovation standards when developing and launching new products through strategic communication and leadership skills.

Unisys corporation – Blue Bell, PA 2001 - 2013

Portfolio Product Manager for Service Desk (2013-2013)

Portfolio Performance Manager, (2011-2013), Global Program Manager, (2009-2011)

Senior Project Manager, (2006-2008), Project Manager, (2001-2006)

Led multi-national Cross-Business Unit effort for a high-tech global IT services outsourcing company specializing in service desk fulfillment.

Directed the multi-national Cross-Business Unit effort to develop public cloud program for the company, interfacing with sales, services, and engineering organizations involving 250 people across 6 continents. Spearheaded vision, strategy, and execution of global business operations. Oversee staffing, strategic directives, and training of cross-functional teams. Managed international project teams through due-diligence, prioritization, and development. Participated in development and implementation of new cutting edge technology.

Selected Contributions:

Led multi-continent effort to standardize the Information Technology Outsourcing (ITO) Solution within the Services and Solutions Delivery Framework (SDF), the model that defines activity groups, activities, tasks, artifacts, and roles to deliver consulting and technology services that improve performance throughout the outsourcing client’s entire IT management lifecycle.

Effectively coordinated the activity of international project teams to proven results across different lines of businesses, geographic borders, time zones, and cultures.

Championed new ideas and developed new approaches and methods to move the company forward, being a visionary in strategic leadership to strengthen company’s position in the global market.

Education and Certifications

Master’s Certificate in Information Systems Project Management University of Villanova

Master’s Certificate in Business Analysis University of Villanova

Executive Certificate in Negotiation University of Notre Dame

A.A.S. Electrical and Electronic Technology Erie Community College

Project Management Professional (PMP), 2003

Pragmatic Marketing Certification

Communications and Human Relations, Dale Carnegie

Six Sigma Lean Green Belt, Juran Institute



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