Human Resources Management

Lorena Rivera

***** ******** *****, *** ****, Houston TX 77070 • 832-***-**** • ******.*.*****@*****.***

Summary

HUMAN RESOURCES PROFESSIONAL

Accomplished Human Resources Professional with over 15 years of broad-based experience in all areas of Human Resources, including policy development, benefits administration, full-cycle recruitment, performance and talent management. Experience in the Oil & Gas and Manufacturing industries working with multiple locations. Proven ability to create business partnerships and build trust with executive management and employees to foster a positive work environment and continue growth and development across all functions. Bilingual fluency in English and Spanish.

Core Professional Skills

Employee Relations, Full-Cycle Recruitment, Compensation, Benefits Design and Administration, Human Resources Policy Design and Administration, Onboarding Process and Training, Performance Management and Coaching, Employee and Labor Laws, Change Management, Payroll Administration, Investigations, Immigration and Visa Process.

High Proficiency in MS Office, Oracle, SAP, WinTeam, PeopleSoft, iCims, iRecruitment, Visio, ADP Workforce, Enterprise ADP, Timberline, eTime, PayCom

Experience

Human Resources Manager at Harvard Maintenance, Inc.

January 2017 – Present

Lead the human resources function for all branches of approximately 700 employees within the west and southwest region of the United States. These functions included administration of policies and procedures, full-cycle recruitment, onboarding, employee relations, compliance, HR initiatives, performance and talent management, and HRIS reporting.

Served as a business partner to regional executive management, local managers and supervisors to support regional goals and initiatives.

Developed departmental goals, objectives, and systems within the department.

Acted as the liaison between the local union and General Counsel by investigating and resolving union grievances.

Guided employees, Supervisors and Management through investigative processes of employee relations.

Developed recruitment strategies to achieve required staffing levels.

Human Resources Manager at Lindsayca, Inc.

September 2015 – November 2016

Lead all Human Resources functions for a manufacturing company of 350 employees. Functions included employee and labor relations, performance management, recruitment, compensation, benefits, coaching, training, and development.

Ensured alignment of HR initiatives with plant and corporate objectives, built and maintained effective relationships with the workforce, and partnered with plant leadership to support business objectives.

Supported and drove organizational change efforts and collaborate with plant leadership to ensure successful change management approaches through effective planning and analysis, communication of initiative, and full leadership support and employee involvement.

Responsible for the full-cycle recruitment process from including, but not limited to job postings, resume management, candidate profile management and communication, and onboarding.

Designed, evaluated and implemented all benefits plans (medical, dental, vision, life, LTD, STD, COBRA, 401K). Managed third party vendors for open enrollment and compliance with ACA reporting requirements.

Oversaw and ensured compliance with regulatory statutes such as DOL, ERISA, HIPAA, and ACA associated with benefits plans.

Developed company’s first employee handbook and policies.

Maintained job descriptions, compensation program, and monitor annual performance evaluation program.

Supported with the immigration process for expatriates transferring to the U.S.

Member of the Corporate Health, Safety, and Environmental Committee.

Human Resources Manager at Peek Traffic Corporation

January 2014 – January 2015

Planned, directed and coordinated human resource management activities to maximize the strategic use of human resources and maintain functions such as employee compensation, full-cycle recruitment, personnel policies, and regulatory compliance.

Partnered with the management team and made recommendations to human resources-related strategies.

Planned the relocation and reduction of personnel due to office relocating from Sarasota, Florida to Houston, Texas.

Ensured management is compliant with hiring, termination, promotion, performance review, employee policies, and procedures.

Supported with the application process for several types of visas (L-1, H-1B) for expatriates transferring to the U.S.

HR Support for 3 locations of a total of about 200 employees in total.

Global Mobility Supervisor at Brunel Energy

January 2010 – November 2013

Main point of contact with third-party vendors providing tax support, immigration, relocation and mobility support.

Worked with outside vendor, assist with tax equalization processing and year-end tax season, providing compensation details to external tax consultant and any other relevant information necessary for tax filings.

Managed all related mobility programs for expatriates domestic and international. Regions included West Africa, Asia, Europe and South America.

Ensured a smooth onboarding process, including client specific pre-employment checks and country specific requirements depending on the location of assignment.

Ensure and negotiated employment contracts were within statutory compliance as per client policies and business practices.

Provide full assignment lifecycle assistance to managers and assignees from pre-assignment to repatriation.

Acts as a resource for latest Global Mobility best practices, industry standards, and related local jurisdiction requirements.

HR Generalist at Helix Energy Solutions Group

January 2007 – December 2009

Partnered with senior management to create HR policies and procedures; full-cycle recruitment; created and developed orientation. Planned, scheduled and facilitated all vessel personnel crew changes inclusive of personnel travel.

Trained vessel crew with safety and work performance training, skilled based training, regulatory required training, and career path advancement.

Human Resources Representative to the offshore vessel (crew of approximately 500 employees).

HR Associate at Occidental Oil and Gas Corporation

March 2005 – January 2007

Partnered with senior management to open personnel requisitions and recruit employees for the drilling facilities in West Texas. Negotiated approximately 30 salary offers and dozens of sign-on bonuses/relocation packages annually at both the exempt and non-exempt level.

Developed and coordinated internal/external postings, screen resumes, and applicants. Facilitate new hire orientations

Office Manager at Consolidated Chemical Industries

April 2003 – March 2005

Processed sales orders, purchase orders, and invoices. Ensured the on-time delivery of customer products. Interaction with suppliers, vendors, and carriers.

Senior HR Coordinator at BMC Software

August 1999 – April 2003

Promoted to fulfill a broad range of HR functions, including recruiting and training employees, administered benefits, facilitated new hire orientations and exit interviews. Managed leave-of-absence programs and personnel records; administer benefits enrollment and programs; administered HR budget; and handled HR generalist workplace issues. Supported the R & D group of 1,500 employees.

Languages

Fluency English and Spanish

Organizations

SHRM – Society of Human Resources Management

NSLS – The National Society of Leadership and Success

Education

Southern New Hampshire University

Bachelor of Science (B.S.), Business Administration: HR Management

Certifications

SPHR

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