Customer Service Insurance
Resume:
Resume of
Cheryl L Wyrick
Corryton, Tennessee 37721
Objective
Seeking a career position that will utilize my skills and training in all forms of data processing, medical billing, insurance contract adjustments, mortgage and property reporting, customer and management interaction.
Summary of Qualifications
Performance in all phases of general office work and handling multi-system phone lines.
Familiarity with Microsoft Word, Lotus 1-2-3, Quattro Pro, Quick Books accounting software, AS400 (DAR), Star and McKesson.
Have worked specialized computer programs designed to do property reports and aid in closings of mortgages.
Have performed medical billing, used numerous computer programs to aid in verifying insurance, checking remits, and answering patient questions.
Interpreted insurance contracts for the hospital and applied the correct adjustments to the patient accounts.
In my positions I have proven skills necessary to interact with both customers and management. Supervisors have complimented my skills in customer service and organization.
Experience
Rural King September to Current
4320 Norris Freeway 865-***-****
Sales Clerk
Cheryl’s Cleaning July 2014 to Current
Team Health Base Point July 2014 to October 2014
3225 N Star Cr Louisville TN 37777 865-***-****
Position: Overprovisions (Refunds)
Pyramid Healthcare Solutions, Inc. October 2013 to May 2014
1414 46th St N Clearwater FL 727-***-****
Position: Account Representative, Follow up Billing
St Mary’s Hospital/Mercy, Tennova Healthcare, HMA January 2004 to 2013
901 E Oakhill Ave Knoxville TN 865-***-****
Positions: Billing Clerk, Customer Service, Outpatients Registration Clerk, Refunds Clerk
Resume of Cheryl L Wyrick Page 2
Fay Portables May 2001 to Sept 2003
Construction and waste dumpsters and portable potties
4521 Rutlege Pike, Knoxville 865-***-****
Postions: Billing Clerk, Relief Dispatcher, General Office
Pediatric Services of America March 2000 to May 2001
6701 Baum Dr, Knoxville 865-***-****
Positions: Administrative Assistant, Assistant to Pharmacy
Position: Office Assistant/Receptionist November 1999 to March 2000
First Title Corporation/Fidelity May 1993 to October 1999
Position: Escrow Agent, Receptionist
Bike Athletic Apparel August 1993 to August 1994
Position: Print Department
Educational Background
State Area Vocational Technical School
1100 Liberty Avenue, Knoxville, Tennessee
Major: Data Processing/Data Entry
CareerCom College of Business
2200 Sutherland Avenue, Knoxville, Tennessee
Major: Medical Assistant
Graduated from Fulton High School, Knoxville, Tennessee
Honors and Achievements
Dean’s List, CareerCom College, 1987
Certified in CPR, 1987 and 2003
Five year Service Award – Fidelity National Title Insurance (1998)
Five year Service Award – Hill’s Department Store (1985)
Five year Service Award – Mercy Medical Center at St. Mary’s Hospital (2009)
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