Construction Customer Service

Jacques Du Pee’

Belmont, CA *****/650-***-****/******************@*****.***

EXECUTIVE PROFILE

Experienced professional seeks a position with advancement opportunities that will utilize acquired skills and experience to contribute to the success of a progressive organization. Owner driven to manage costs and establish strategic mutually beneficial partnerships. Also established relationships with other professionals, users, vendors and service providers. Chief Operation Officer with company oversight, committed to cost-effective management of resources and quality performance.

Experienced Craftsman skills:

Design and install custom kitchens and baths in private homes and business

Complete major alterations for homes and offices on time, within budget

Install roofing, siding, windows and doors

Extensive intricate trim work

Managerial and Sales Skills:

Supervise and coordinate skilled workers and subcontractors

Proficient at assessing customer needs, and selling upgrades when warranted

Diplomatic customer relation skills working with low to high end customers

CORE ACCOMPLISHMENTS

Completed various upscale projects throughout the San Francisco Airport, new road work to major concrete and building structures. Completing pile cap structures that support the freeway off ramps. In addition, I helped plan, implement and build the new structure for arrivals/departure sections of the airport.

EXPERIENCE:

Marin Construction, Palo Alto, CA 07/09 – 7/16

Owner/Partner

Provide leadership, direct the activities, set priorities, and provide staff oversight and guidance as it relates to the functions of construction, repair, safety and maintenance.

Knowledge of laws and regulations pertaining to construction repair and safety.

Worked with sub-contractors to fulfill maintenance contracts

Ability to use various machinery, backhoes, loader, bobcat, compressors, and various hand tools.

Knowledge of laws and regulations of heating, ventilation and air conditioning systems.

Ability to devise cost reports, prepare written and oral reports

Organize and supervise others in maintenance and operations

Experience and knowledge of electrical, plumbing and pump stations.

Supervised the preparation and administration of the Department budget.

Organized and implemented software for landscaping projects

Revenue Collection/Invoiced clients showing progress payments and or balance due

Personal interaction with clients, updating clients on construction progress on a weekly basis.

Supervised all construction projects

Built small and large additions, kitchens, bathrooms, bonus rooms

Built homes from initial concept to finish trim.

Handled all city permits for new projects

Construction Technologies, Inc. Belmont, CA 02/95 –/06/09

Owner/Founder & President

Construction Management

Built small and large addition as well as new construction

Remodel homes, using new layouts and blueprints

Repaired foundation to houses and commercial buildings

Excavated reinforced and built new foundations and retaining walls

Built decks, patios, and sea walls

Re-stucco homes and commercial buildings

Scheduled job site walk through for future projects (including sub-contractors and potential clients)

Handled and implemented large commercial and residential projects

Respond to complaints on regulations, procedures, systems and precedents relating to responsibilities assigned

Supervised all construction projects/Operations Manager

Personal interaction with clients, updating clients on construction progress within a day-to-day or weekly

Answered questions from city inspectors

Responsible for daily scheduling of projects

Schedule Bids for Potential Work

Prepared Home Improvement Contracts and Proposals

Pride Concrete, San Mateo, Ca 03/81- 01/95

Owner

Staffed work crews for large projects

Poured and finished concrete projects

Excavated large areas for new construction

Reinforced walls and foundations

Built new homes and commercial building foundations

Installed forms for site work

Worked close with sub-contractors

Scheduled jobsite walk through

Prepared bids for potential projects

Completed job contracts

Experienced with the use of heavy equipment

Consulted clients with their projects

Worked with special inspectors

SKILLS:

Type 40 WPM, Knowledge of Microsoft Office (Word, Excel, and Outlook) Customer Service Oriented. Ability to Read & understand Blueprints and Schematics, Estimating, Contracts, Office Management, Time management, Operations Management, Construction Management. Wood & Steel Framing (Commercial/Residential) Heavy Machinery Bob Cats, Back hoe, Excavators, Concrete, and Foundations, Plumbing, Insulation, framing, Windows, Doors, Sheetrock and Roofing.

EDUCATION

Redwood High School Redwood City, CA 1980

Associate of Administration San Mateo, CA 1981

San Mateo College

ADDITIONAL EXPERIENCE

Real estate investor

Contracts and agreements between banks and other investors

Understanding city laws and programs offered

Experience with creative financing to purchase property

Negotiating interest rates with banks and hard money lenders

Understanding and implementing property management technique

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