Mary Pugh
**** ************* ****, ** 804-***-****
Richmond, VA 23234 804-***-**** ac1xn9@r.postjobfree.com
OBJECTIVE Consummate professional with 15+ year’s customer service experience, seeking
career as Payroll Benefits Specialist / Human Resource Administrator.
PROFESSIONAL PROFILE
Thrive on new opportunities for accomplishment and successes.
Sharp analytic, problem solving, and superior customer relation skills.
Ability to work on multiple assignments under pressure situations and consistently meet deadlines successfully.
Maintains confidentiality in all matter pertaining to employee compensation/benefits.
Team player with ability to deal with demanding customers.
Scheduling orientation new hire sessions, with attention to documentation.
Proficient in the use of Microsoft Windows Suite, to include XP/VISTA, Office Word, Excel, and PowerPoint; also IBM Scanner/fax/printer
EDUCATION
MBA, Human Resource Management
Averett University, Richmond, VA
May 2015
BBA, Business Administration
Bryant and Stratton College, Richmond, VA
May 2012
AAS, Human Resource Specialist
Bryant and Stratton College, Richmond, VA
August 2010
During the interim of the past few years, when assignments have ended I have volunteered in non-profit organizations, such as helping feed the homeless once a month, and assisting with summer camp activities. I am also looking to take more classes for certification in payroll processes. Gaps in employment during 2009 – 2015 were focused on obtaining degree.
Related coursework
Accounting Principles I & II Financial Analysis
Business Management Business Principles and Administration
Employment Law Law and Ethics in Business Environment
Payroll Administration Operations, Project, Strategic Management
Intro to Compensation & Benefits Interpersonal & Group Dynamics
PROFICIENT EXPERIENCE
AS400, ORACLE Bannerweb/TalentWeb, ORACLE Processing Systems ADP/PeopleSoft, Ceridian Tax Reports, GAAP, CPPS, Kronos/TRMS/Crystal Reporting/Report Smith
ACCOMPLISHMENTS
National Honor Society, SHRM (Society of Human Resource Management), Graduate Cum Laude, Certified Level I Bowling Coach
INTERNSHIP Business / Human Resources Intern
Richmond Public Schools
March 2012; February 2010 – March 2010
Assisted with the daily administration of the HR team
Worked closely with HR Associate in coordinating exit interviews, and renewals of teacher’s contracts.
Maintained teacher personnel files, leave of absence records
Received incoming calls referencing open positions, locations
EXPERIENCE Benefits Coordinator
Richmond Public Schools
February 2016 – May 2017
Input new hire paperwork such as benefits/deductions into AS400 and Cigna health website.
Adjusted back premiums for deductions missed
Mailed payment vouchers to employees on FMLA / retirees that transitioned from company plan.
Maintained current employee files, termination, LOA files and retiree files.
Coordinated employee health fair with assistance of location captains
Reached out to vendors for participation in health fair, and coordinated the purchase of gifts
Human Resource Assistant / Payroll Processor
University of Richmond/Randstad Professional Staffing
June 2014 – August 2015
Process new hire paperwork, upload letters of reference
Assist Talent Recruiting Specialist, send out verifications
Verify open enrollment documentation, submit independent contractor payment request, special projects
Process biweekly/monthly PAF’s, monitor online applications
Update address changes, input new hire information via Banner-web
Verify floaters schedules, assist with new hire information
Verify open enrollment documentation
Support call-center
Create/monitor update flex time spreadsheets, special projects
Other duties as assigned
Adjunct Professor
J. S. Reynolds College
August 2013 – March 2016
Teach physical education class, to include the principles of bowling.
Prepare students with test taking skills and advice on careers
Payroll Specialist
Accountemps/Accounting Principles Staffing
(VCU Health Systems, Ingenco, Inc.)
September 2012 – May 2014
Process biweekly payroll deductions, parking fees, electronic equipment, other employee purchases.
Employment verifications
Process garnishments, forward to legal
Input payroll via Ulti-Pro payroll system
Verify timesheets/account codes, input hourly timesheets via ADP
Input new tax forms / changes, direct deposit forms
Input garnishments, run verification reports
Other duties as assigned
Regional Payroll Analyst, Payroll Benefits Specialists
MeadWestvaco, Ajilon Financial Staffing (Lab Corp, AECOM)
August 2007 – May 2014
Administer the assigned components of the hourly and salaried payroll population
Developed documentation to implement process flow of legal documents received
Adhered to quality controls set for accuracy
Provided application support for MWV Kronos timekeeping system
Various assignments in Accounting/ Payroll areas; interact with HR contacts, management and customer inquiries
Adhered/administered department rules, regulations, procedures and payroll issues
Liaison with HR contacts, management and customer inquiries;
Other duties as assigned
Payroll Benefits Specialist
Anderson and Strudwick Financial
June 2006 – June 2007
Verify, input payroll, run payroll reports for accuracy via ADP system
Maintain personnel files, changes to taxes/benefits
Input commission payroll into FETTER Logic commission system
Distribute paychecks/commission reports
Account Clerk I
Dept. of Social Services, Hopewell, VA
April 2004 – May 2006
Process public assistance/vendor checks, post TANF payments
Maintain capital outlay inventory, Special Welfare account ledgers
Purchase of Service orders
Record/reconcile leave slips and balances, prepare timesheets
Distribute checks, other duties as assigned