Payroll Supervisor/Manager

Afrika Batie

Duluth, GA (***) *** - **** ac1xkd@r.postjobfree.com

CAREER OBJECTIVE

Obtain a leading payroll consultant/manager position where my skills in operations, organization, leadership, and administration enhances the company’s employee-oriented effectiveness.

BACKGROUND SUMMARY

Strong organizational skills, exceptional attention to detail and accuracy. Effective in motivating staff through updated payroll systems coupled with training, policies, and procedures. Experienced in payroll/tax operations, including training and development, conversion and implementation, report preparation, and records maintenance. Knowledge of software includes Oracle, PeopleSoft v8.8, Lawson in-house, ADP/ReportSmith, Ceridian Webflex/Payflex, DSS time-labor systems, Stromberg, Microsoft Office, SBClient, Crystal reporting, Cognos Reporting, Infinium AS400 UltiPro, Kronos, ADP Payforce, ADP PCPW SAP, and Stromberg. Dedicated to operational excellence, team building and provision, customer focused, detailed and results-driven!

EDUCATION

DeVry University, B.A in Technical Mgmt. Graduate

John Marshall High School Graduate

CERTIFICATIONS

FPC (Fundamental Payroll Certification) 2016

CPP (Certified Payroll Professional) 2017

AREAS OF ACCOMPLISHMENT

Created standard employee customer service practices for department. Developed and executed policies and procedures for field employee training, while improving employee satisfaction through increased accuracy.

Developed and implemented total quality improvement that includes educating external department staff, producing quality reports, reducing response time to field liaisons.

Directed training classes for field administrators to help identify and alleviate issues to better utilize time-keeping system.

Technical liaison between implementation team and IT during conversion from Lawson to Oracle, assisted team members with understanding the functionality for a seamless transition.

Technical liaison between implementation team and Payroll during conversion from ADP to Ultimate, while traveling between US and Canada for Testing and Training

Restructured department accountabilities, giving an improvement in productivity and eliminating department overtime, increasing a team player environment and increasing productivity.

Supervised payroll coordinators on payroll processes and procedures. Acted as first point of contact for any elevated issues within the department.

Analyzed and resolved long-standing discrepancies of union dues, 401(k) and delivered the most complex customer service issues as a result of exceptional ability to promptly resolve concerns.

Processed every aspect of 18,000 U.S. employee payroll and 5,000 employee Canadian payroll In-House inclusive of federal, state, and local tax implications; including analysis and approval of quarterly and year-end tax returns, W-2’s, and preparation of amended returns.

Recognized by managers, peers, and customers as a professional with proven financial management capabilities in Accounts Payable / Receivable, and financial forecasting.

PROFESSIONAL EMPLOYMENT HISTORY

McCain Foods USA Lisle, IL Feb 2015- July 2017

SR. ASSOCIATE PAYROLL

Manage Global employees that are considered Expats, ensuring they are paid correctly on either US or Canada payroll

Provided leadership, coaching and support to payroll coordinators to ensure payroll compliance and efficiency

Process full cycle payrolls for North American which consists of Canada (1,000 employees) and US (800 employees)

Liaison for Payroll implementation from ADP to Ultimate software

Successfully trained for BI (Business Intelligence) in Ulti-Pro for reporting

Collect and enter all payroll time logs, time corrections and all other electronic/paper files related to the company’s bi-weekly global payroll process. This process includes heavy data entry/processing on a daily basis

Collect and process all employee personnel information changes including job status, LOA status, PTO forms, personal information changes, pay rate changes, and employee bonuses

Serve as an escalation point for employees by identifying payroll or personnel information issues and addressing them to resolve issues quickly/efficiently

Implement any new payroll policies or procedures to ensure that the payroll processes are up-to-date and address the company’s changing requirements

Responsible for training the coordinators on updates to the payroll procedures and processes.

Talent Partners Chicago, IL May 2014- Feb 2015

SR. PAYROLL COORDINATOR

Responsible for administering all aspects of payroll administration including but not limited to the preparation, distribution and reporting functions.

Prepare and process both semi monthly and biweekly payroll (exempt and non-exempt) using ADP Pay eXpert.

Work hands-on with Human Resources and Benefits teams, to ensure accurate information.

Conducted audits on payroll entries after each payroll is processed to validate transactions have posted correctly.

Processed manual checks as required.

Responsible for coaching employees with payroll and timecard related questions.

Processed garnishments for consultant payroll including setup, responses to agencies, check requests and terminations.

Establish and maintain positive relationships and communication with corporate and field personnel.

Standard Parking Chicago, IL Mar 2012 – May 2014

PAYROLL ADMINISTRATOR

Managed payroll service provider (ADP) for two countries – US and Canada

Processed Payroll for 24,000 employees on a Bi-weekly, Semi-Monthly, and Weekly basis

Utilized Stromberg and Kronos Timekeeping system and AS400 to validate employee’s time each week

Transmit and validate employees time and Payroll Data each week

Designated back up and cross-trained on administration of payroll runs.

Processed union dues adjustments and payments each month

NEC / Durham School Services Warrenville, IL July 2007 – Mar 2012

PAYROLL SPECIALIST

Lead the bi-weekly process for 6,000 employees

6 States including California, 45 CSC’s (Customer Service Centers)

Lead the Weekly process for over 6,500 employees

16 States, over 60 CSC’s

Successfully assisted with the implementation of the new payroll system Oracle, from the In-house payroll system Lawson

Produced payments for over 30 unions, including process initial set up of deductions from employees

Processed manual payments to employees and vendors

Successfully trained new acquisitions and employees on payroll systems and processes

Assist with the year-end process of W-2’s

Work directly with managers to audit and address incorrect punches, missing entries, and appropriate time off codes

Helped facilitate resolution of issues related to offer acceptance, drug screen, physical results, background check, etc.

Jackson Wabash/Account Temps Bannockburn, IL 2006-2007

PAYROLL CLERK

RESEARCHER, AUDITOR, ACCOUNTING CLERK

Latinos United Chicago, IL 2004 – 2006

ASSISTANT BOOKKEEPER, OFFICE MANAGER

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