Customer Care Management

Location:

Pretoria, GP, South Africa

Posted:

August 21, 2017

Contact this candidate

Resume:

Curriculum vitae of Adelaide Chemo Rakolote

Personal Information

Date of Birth

Telephone

E-mail

Nationality

Gender and race

** ******** ****

071-***-****

ac1xiv@r.postjobfree.com

South African

Female

Academic achievements (Post-Matric qualifications)

Year completed

Type of qualification

Subjects

Name of the institution

Year completed

Type of qualification

Subjects

Name of the institution

(2012)

Social Auxiliary

South African Social Welfare Context, South African Judicial System and Legislation, Purpose roles and functions of Social Auxiliary work, Human Behaviour and Relationship System, People at risk :Special needs and Social problems, Social work methods and Techniques 1: Work with individuals and families, Work with groups, work with communities, Social work administration work.

Khanya College

2010

Diploma in Tourism and Tour Operators

Customer Care, Destinations, Introductions to Computers, Introductions to Tour Operations, Tourism Entrepreneur, Tour Planning, Tourism Management, Tourism Marketing, Basic Tour Guide, Environmental Tourism, First-Aid.

The Independent Institute of Education (Registered with the South African Department of Higher Education and Training as a private further and higher education and training institution under the Further Education and Training Colleges Act, 2006 (reg. no. 2009/FE07/003, prov. to 31/12/2014) and the Higher Education Act, 1997 (reg. no. 2007/HE07/002).

Matric

Year completed

Type of qualification

Principal subjects passed

Name of institution

2007

Matric Seniour Certificate

English Home Language, Sepedi First Additional Language, Travel and Tourism, Economics,Business Economics .

Dansa International College.

Work-Experience

Year

Position

Key activities and responsibilities

Name of employer

Reason for leaving

Year

Position

Key activities and responsibilities

Reason for leaving

2011 1 year

Volunteer

Office and General Administration

www.sacpcmp.org.za South African Council for Projects and Construction

The volunteer was for job experience

2012 (one year)

Study( practical)

Writing process reports, Group Activities, Home visits, helping the needy, Group Work Discussions, Group Council, Recreational activities, Caring for the vulnerable kids, Campaigns about disability awareness month.

The volunteer was for mentor for my studies.

Competencies

Technical

Computer Literate and Good communication skills (written & verbal) at different levels

Behavioural

Proactive and innovative, Action and result orientated, Good interpersonal skills, tenacious, Ability to function independently and team-player.

Hobbies and extra-mural activities

•Singing, Reading and going to church

References

Name

Position

Institution