CURRICULUM VITAE
VICTOR FLORANTE M. BELTRAN
Contact Details: 093*-*******
I.PERSONAL CIRCUMSTANCES
N-name : George
Address : BR 166, Monarch St., Briza Homes, Nangka, Consolacion,
Cebu
Birth Date : March 30, 1970
Birth Place : Cebu City
Marital Status : Married
Maiden Name of Spouse : Jennifer N. Malagar
Father’s Name : Wilfredo Beltran
Maiden Mother’s Name : Violeta T. Miñoza
Brother and Sisters : Florence Valentino, 53, Operations Manager, Ruby
Appliance, Cagayan de Oro City
Kathrina Amelia, 51, Reservations Officer, United Airlines,
Los Angeles, California
Bertrand Paolo, 50, Businessman, Petron Gas and Service
Station, Tacloban City, Leyte
Beatrix Olive, 46, Housewife (formerly the General Manager
of Honda Cars, Cagayan de Oro City)
Joseph Florentino, 40, Occupational Therapist, Los Angeles,
California
Children : Ramon Christian, 24, Graduated Magna Cum Laude,
Bachelor of Science in Marine Transportation (NSA
Scholar) and currently working as a call center agent with
Teletech Telstra, Cebu I.T. Park, Cebu City
Titus Dwight. 23, 2nd year College Student, Philsca
(Philippine State College of Aeronautics) and currently
working as a call center agent with Convergys VISA
Steven Ceolwulph, 17, Student, University of Cebu
Hannah Anthelma, 16, Student, Adonai Asian Academy
Ivan Mathew, 13, Student, Lapu-lapu City Elementary
School
Cross-functional Experience & Cross-Industry Espertise
Qualified Customer Service Officer offering at least 18 years working experience in a fast paced multi-cultural environment, demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical, pro-active, confident and poised in interactions with indiciduals at all levels. A comprehensive background in all areas of sales operation. Strengths in:
Client Servicing
Telemarketing
Training and Development
Forecasting and Scheduling
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VICTOR BELTRAN CURRICULUM VITAE
Computer and Equipment Operation Expertise
II.PROFESSIONAL EXPERIENCES
BOOKING SALESMAN June 1992 – October 1999
Presto Ice Cream (Cebu City, Phils)
Executes sales campaigns to potential retailers including key accounts
Identifying potential target market
Product inquiry management
Tracking, reporting and identifying any ongoing operational problems especially the competitors’ promotional activities
In-charge of excellent sales achievement in an assigned territory and the overall sales collections (c.o.d. or p.d.c.)
Promoted: Supervisor for Primary and Secondary Account for Region 7 July 1997 – October 1999
Assists the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives
To assist the Sales Manager in revising and implementing the sales strategies/plans
To assist the Sales Manager in generating sales opportunities by identifying appropriate business targets
To assist the Sales Manager in providing a professional and excellent level of customer service with existing and new customers
Make sure all employees adhere to company policies and procedures
Communicate all employee relations issues, concerns and incidents to Sales Manager
Monitor each Booking Salesman’s activities on sales and most especially the collection of the account
Reason for leaving: The Company shut down in the same year
MARKETING OFFICER November 1999 – November 2003
Davies Paints (Mandaue City, Cebu)
Introducing the company’s products to assigned area and clients (Architects, Engineers, Contractors, Interior Designer etc.)
Following up on interested clients in offering more privileged painting system
Conduct marketing strategies to promote the brand name and eventually make the clients use the product
Sending fax, email and letters of promotion to clients
Conduct product presentations to groups of clients
Assists client on their out of town trips and most oftentimes accompany them to ensure hassle free trips for them even if it’s a personal trip so as to build rapport
Reason for leaving: transferred to a greener pasteur
SALESMAN November 2003 – September 2007
The New Bravo, Inc. (Region 8)
Takes charge with the sales and collection objective of the company in the designated area of responsibility
Conduct product presentation to a group of clientel (Architects, Engineers, Contractors, Painters, Residential and Commercial building owners)
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VICTOR BELTRAN CURRICULUM VITAE
Implements the approved and appropriate marketing plans designed for the specific market and designated area of coverage
Oversees the competitors marketing strategies in the designated area of coverage and reports to immediate supervisor
Reason for leaving: went abroad
SALESMAN Novemger 2007 – May 2010
Dubai 4WD Trade (Dubai, UAE)
Takes charge of the inquiries online and walk in customers
Takes charge of the invoicing and also the installation of the accessory cuxtomer has puchased to his 4WD vehicle if installer is not available
Makes the daily sales, expense and collection report
Makes the weekly inventory in the shop and the warehouse
Takes charge of the procurement the customer has inquired and send proposals to them with the approved price and delivery lead time
Reason for leaving: end of contract
OPERATED OUR OWN RESTAURANT BUSINESS June 2010 until December 2013
Gun-ob, Lapu-lapu City
CALL CENTER AGENT January 2014 – March 2015
Teletech (Oakridge, Mandaue City)
Reason for leaving: Charter Communications Account decided to close down Cebu Site
CALL CENTER AGENT (Underwriting Support) January 2016 – June 2016
QBE – AI IB (Cebu Business Partk, Cebu City)
Reason for leaving: health condition
Operations Manager September 2016 – present
LA Accessories and Window Films Corp. (Archbishop Reyes Ave., Cebu City)
Oversees the day to day operation of the branch
Takes care of the sales, collection and marketing of two divisions (window films and vehicle tracking device)
Takes care of the entire operation including the accounting department
III.EDUCATIONAL BACKGROUND
University of Southern Philippines, Lahug, Cebu City – Graduate Bachelor of Science in Commerce major in Banking and Finance Y 1992
Universit of Southern Philippines, Mabini St., Cebu City – Graduate High School Y 1987
University of San Carlos Boy’s High School, Mango Ave., Cebu City – Graduate Elementary Y 1983
CERTIFIED TRUE AND CORRECT
December 27, 2016
Victor Florante M. Beltran