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Customer Service Manager

Location:
Patna, BR, India
Posted:
August 21, 2017

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Resume:

CURRICULUM-VITEA

Parichay Adak

Mobile : 91+720*******

OBJECTIVE:-

I plan to build a long term career with a progressive and professional managed organization in challenging, competitive and rewarding environment. I have equipped myself conceptually and practically towards achieving my goal.

SKILL SETS:-

Certificate in Post Graduation Diploma in Banking operation

PGDBO 6 Months.

MS DOS, MS-Word, MS-Excel, MS-Power Point, MS-Access

EDUCATIONAL QUALIFICATION:-

*Completed BCA from Ranchi University in the year 2008

*Completed Isc from J.A.C Ranchi in the year 2005

*Completed Matriculation from J.S.E.B in the year 2003

STRENGTH:-

Positive Attitude

Confident

Good Interaction with People

JOB PROFILE:-

Present organization ICICI BANK LTD.

Department - Branch Banking

Place - Ucil

State - Jharkhand.

Grade - Assistant Manager

Designation-Deputy Branch Manager

Experience – 7 year 11 Month.

Responsibilities

1 Team Handling- In charge of Branch operation Team .

2 Audit Compliance- Responsible for Branch Audit and compliance

3 Branch Banking Operation- Daily Branch operation Cash,Clearing,Gold loan.ETC.

4Customer service- Responsible for customer service.

5 Leading and mentoring the team conducting meetings on a daily basis.

6 Cross selling

Managerial Skill

Developing and implementing key procurement strategies and ensuring that these strategies/schedules are aligned with organizational objectives.

Handling the branch administration ..

Dealing back office as well as front office.

Formulating and implementing effective strategies for achieving the monthly targets.

DECLARATION:-

I hereby declare that all statements made in this application are true, complete and correct to the best of my knowledge and belief.

PERSONAL DOSSIER

Date of Birth :21-10-1987

Father’s Name : Milan Kumar Adak

Permanent Address : 61/A Temple Road, Promotha Nagar, Parsudih, Jamshedpur

Jharkhand 831002.

Mobile : 91+977*******,970-***-****

E-mail : ac1xh4@r.postjobfree.com

Date : 19/05/2017

Place : Jamshedpur (Parichay Adak)



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