Sales Customer Service
Resume:
Objective
Seeking an entry-level position where my organizational skills and computer proficiency will be utilized. I am an energetic and hard-working individual with a strong desire to succeed. I have a proven ability to learn new tasks quickly and to communicate effectively at all levels. I am a team player who is always willing to go the extra mile.
Experience
Manager/Stylist
Vicky Stein’s Family Hair Salon, Sunbury, PA
July 2002 – September 2012
Achieved 100% plus sales objectives while meeting or exceeding monthly quotas. Closed and opened salon according to scheduled shifts.
Acted as liaison between employees and clients to ensure all customer service inquiries, and complaints were handled properly.
Handled administrative aspects of sales including recorded inventory, accepts customer payments, and inputs daily sales logs.
Implemented and conducted career seminars, scheduled and confirmed interviews as well as arrange job advertisements.
Managed salon operations including bookkeeping, accounting, multi-line phone, scheduling, and social media platforms.
Stylist
Great Expectations, Selinsgrove, PA
May 1992 – June 2002
Collaborated with fellow employees to create ideas pertaining to individual clients
Exceptional ability to work with a diversity of clientele while using excellent verbal and written communication skills
Recommended different styles and ideas to clients to determine which look was best for them
Promoted product use and knowledge for each clients' needs resulting in increased sales
Education
Associates of Applied Sciences Degree in Respiratory Therapy
McCann School of Business and Technology, Sunbury, PA
Graduated March 15, 2013
Maintained a GPA of 3.5
Gained strong organizational and time management skills
Acquired good verbal communication skills
Learned to work well with others and have good interpersonal skills
Developed an in-depth knowledge of respiratory disease pathology
Gained a sound knowledge of the respiratory system
Learned a deep understanding of the principles of respiratory therapy care
Accomplished a strong insight of HIPAA rules regarding patient confidentiality
Passionate about helping other people
Well-grounded team member and able to take direction from medical staff
Associates of Applied Sciences Degree in Cosmetology
Empire Beauty School of Cosmetology, Sunbury, PA
Graduated June 6, 1992
Maintained a GPA of 3.85
Learned the latest trends in haircutting, coloring and design for men, women and children
Mastered hair texturing concepts and learned how to create the haircut or style that will please every client
Provided nail services such as manicures and pedicures, as well as esthetic skin care procedures
Developed marketing and communication skills to attract loyal salon clients and build a business through positive word of mouth.
References
Jennifer Lovett, English teacher
414 Boxwood Ct.
Mechanicsburg, PA 17050
Bryan Mason, chef
1245 Market St.
Sunbury, PA 17801
Whitney Markowski, respiratory therapist
137 Second St.
Shamokin, PA 17872
Contact this candidate