Customer Service Quality Assurance

Jessica Amos

Quality where it counts!

Frankfort, IN 46041

*********@*****.*** - 765-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Manufacturing Associate

NHK Seating of America - Frankfort, IN - March 2017 to Present Make car seats for SiA. Inspect, Function, Plug check. Also do Fam testing. Quality checks to make sure everything is the way it should be for Sia.

Customer Service Representative

Second Flight Books - Lafayette, IN - September 2016 to Present Itemization of all books and supplies. Check people out, Run book manager. Make orders and inventory all merchandise.

Receiving Associate

Gander Mountain - Lebanon, PA - August 2016 to September 2016 Recieve freight from trailers and inventory it. Do quality checks, Import everything into the computer system. Utility Worker/Quality Assurance

Frito-Lay - Frankfort, IN - May 2014 to September 2016 utility Tech... packer and carton handler. Inspect the products before they are shipped to our buyers. do 5 case check count. check every fifth case for a bad bag. While I'm carton handling, I'm responsible for making sure the aces and box drops are full and functioning correctly so the packer downstairs has boxes to pack with. I also did Quality Assurance while working at Frito. I would check back seals and make sure everything was done properly.

Lead Direct Support Professional

Abilites services INC. - Frankfort, IN - January 2012 to September 2014 I was the lead for two different waiver homes. I managed 5 different ladies lives. I managed all the bills, dr appts, paperwork for sate, beginning and eom paperwork. I managed everything while trying to make them more independent.

Customer Service Associate

Village Pantry - Frankfort, IN - August 2013 to October 2013 Run register, make doughnuts, clean, talk with customers. Quality checks to make sure everything is up to date and not expired. Always sending out the best of the best. Library Clerk

FRANKFORT COMMUNITY PUBLIC LIBRARY - LEGAL - Frankfort, IN - February 2012 to May 2013 Did inventory, Sorted different books, Made orders for new supplies, Kept the area clean and safe. Checked the children's books in and out.

EDUCATION

High school or equivalent in General

Purdue Extension Center - Frankfort, IN

2012 to 2012

Nursing

Ivy tech Community College - Lafayette, IN

August 2006 to May 2007

general studies

Frankford High School - Frankfort, IN

2003 to 2006

SKILLS

Management I managed two different group homes while working at Abilities Services, multitasking, computers, MS word, MS office, Hipaa, Patient Care, Training, Using Rf scanner, Powerpoint, Microsoft Office, Receptionist, Recieving, Square, Quality Assurance, Typing AWARDS

perfect attendance

January 2016

I hadn't used any points in a six month period.

Hi five award

June 2016

an award for going above and beyond

Safety Award

September 2015

Perfect attendance

2013

Attendance Bonus

May 2017

Hadn't missed any days in a month.

CERTIFICATIONS/LICENSES

Pal calified

July 2014

I can run automation Pal Machines

Carton Handle

August 2015 to Present

Carton handeling.

Lockout Tag Out

February 2016 to February 2017

CPR & First Aid

August 2013 to August 2014

CPR

October 2016 to October 2017

First Aid

October 2016 to October 2017

Medication Aide

October 2016 to October 2017

ADDITIONAL INFORMATION

References:

Pagan Bryant - 765-***-**** Previous Co worker works at Frito-Lay Lisa Bickette- 765-***-**** Register Nurse at IU Hospital. Brian George-765-***-**** Co worker At NHK Seating of America

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