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Engineering Customer Service

Location:
Villa Rica, GA, 30180
Posted:
August 19, 2017

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Resume:

Cover Letter

Kevin Wallace

*** ****** **** ******

Villa Rica GA 30180

To: Human Resource Department

I am responding to openings for the OSP & Engineering Design + Positions. As you can see from my resume, I have 16+ years in the engineering department as an Engineering Assistant at AT&T and I’m excited about being a part of your team. My work record reflects the skills and qualifications needed to be an asset to the engineering department. I’ve worked at one reputable company for years showing the dedication that I have to whatever I do.

I hope to have an opportunity to meet with you to discuss your requirements further. You may contact me at any time.

Thank you for considering me for the position.

Sincerely

Kevin Wallace

Cell: 708-***-****

Hm: 678-***-**** (preferred)

Email: ac1wtq@r.postjobfree.com

Kevin Wallace HM: 678-***-****

221 Cedars Glen Circle Cell: 678-***-****

Villa Rica GA 30180 email:ac1wtq@r.postjobfree.com

OSP Planning & Engineering Design

WORK HISTORY:

225 W Randolph Chicago IL. OSPE, Construction Engineering & Design

Feb,02-2000 -June 16-2016

Duties and Experience:

Regular and consistent experience using WFA to view, receive, update, and /or complete orders, reports, and /or trouble tickets.

Prepare and maintain outside plant engineering records.

Review input documents for reasonableness and accuracy and applies adjustments as appropriate.

Basic knowledge of installation for Outside Plant hardware.

I’ve worked with MH structures, being underground seeing the cable layout and how they are running.

I’ve drawn and seen Buried and Areal cable schematics and imputed them in the Field view.

I work with Cross Boxes (Sai) in the field, which services multi housing and building facilities.

I am qualified to handle fiber cable, which is the VRAD that is mounted on the Sai to allow the customer to have high speed services.

On the job working knowledge of outside plant facilities, terminology, and /or equipment.

Regular and consistent experience using ARES to view outside plant facilities and/or design work prints.

Billing and financing (JWA).

Worked with fiber and copper cable to give customer service.

Research and resolve discrepancies.

Worked with Operating Systems, Protocols, Software

Write JAMM JAMOS & JAVA Script Code for commercial print store front and integrated sites

Worked with Windows 7/8/&10 programs

Aerotek

1999-2000

I’ve used my skills that I learned in Architectural, Structural, Mechanical, and electrical Drafting

Worked with 2-D and 3D drawing with Auto CAD 13.

WORK HISTORY

AT&T 2427 Union St. Blue Island IL. Engineering Assistant 02/01/2000 to 06/2016

AT&T 225 Randolph Chicago IL

AT&T 65 W Webster Joliet IL

EDUCATION

ITT TECH. Matteson IL. Associates (CADD) Engineering and Design Graduated 1998

CERTIFICATIONS AND AWARDS

A+ Essentials Certification for intro to IT TECHNOLOGY Nashville State College 2009

Network + Certification Nashville State College 1/2016

References:

Kim Keyes, Admin. Mgr. Const. & Engineering

2427 Union St. Blue Island IL.

708-***-**** wrk

Tom Laskowski Mgr. Const. Engineering & Design

1000 Commerce Dr. Oak Brook IL

630-***-**** wrk

Sedrick Ballenger Mgr. Const. Engineering & Design

225 W. Randolph Chicago IL

312-***-**** wrk

Patricia Stacks Regional Mgr. Const. Engineering & Design

352 Webster Joliet IL.

815-***-****



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