**** ***** ***** **** **, Calgary, AB T*B *B* 403-***-**** ac1wsc@r.postjobfree.com

Ron Eberly

Profile

A well-organized professional with friendly attitude

Engaging personality with detailed focus on customer satisfaction

Knowledgeable in Word, Excel, PowerPoint, Outlook, and Lotus Notes

Highly responsible, reliable, dedicated and energetic

Professional Accomplishments & Contributions

Reception & Switchboard

Enthusiastic initial contact for in-person appointments and telephone inquiries

Coordinated schedules with clients and booked private meetings for executives

Organized pickup and delivery of legal documents for a fast-paced law firm

Booked on-site and off-site lunch and dinner arrangements for executives

Arranged travel services including flights, accommodation, car rental, out of town dinner reservations for senior management

Entered data into legal billing software (PC Law)

Managed in-house Years of Service gift reward system for +380 retail stores

Liaised with on-site international clients to forward important samples to next destination

Identifying legal land-ownership documentation for correct scanning and storage

Human Resources

Cataloged sensitive documents related to Residential School abuse survivors for Federal Government

Administered supply of reward gift cards for internal employee appreciation program

Inputted confidential new employee information into ADP payroll system for +380 retail stores and corporate offices

Verified results of internal employee training exams and entered results into personnel files

Controlled creation and delivery of official nominee letters for prestigious annual internal awards

Personnel Management

Hired, trained, scheduled teams of 10 – 40+ banquet servers based on event size

Performed payroll functions for all banquet personnel on weekly basis and administered tip payout according to established guidelines

Consulted with event clients including quoting costs

Coordinated client menus with site chef

Marketed event facilities locally including arranging booths at local trade shows

Determined customer A/V requirements and arranged for off-site vendor setup and take-down

Arranged meals and luggage pickup for Tour Directors of major bus tour companies

Employment History

Nov 2013 – present

Customer Service Associate

Papyrus, Calgary

Feb – June 2013

Document Administrator

Service Canada, Calgary

Oct 2011 – Jan 2012

Document Administrator

TAB Imaging Services, Calgary

Oct 2010 – Sept 2011

Mar 2008 – June 2008

2004 – 2007

1998 – 2001

Customer Service Associate

Receptionist/Switchboard

HR Administrator

Banquet Hall management

Holidays on the Hill, Calgary

Laurie Allen and Associates, Calgary

Mark’s Work Wearhouse, Calgary

Various companies, Calgary, AB

Education

BA Hotel Management

BA Theology

Contact this candidate