Beata Balla

** ****** ***. ** *******, Alberta, T2X 0N8

403-***-****

ac1wr6@r.postjobfree.com

SKILLS

Work ethic:

Effective multitasking capabilities, excellent time management skills, strong organizational and good communicational skills, able to prioritize tasks received from multiple individuals

Flexibility:

Able to work in different environments: independently or in a team under minimal direction and supervision

Interpersonal:

Group player, building a good professional relation with clients, colleges and employers

Computer, software knowledge:

Proficient in: Microsoft Word, Excel, PowerPoint, Outlook, Internet Explorer, Firefox, Chrome, Adobe Photoshop, Adobe Acrobat, Colorado for scanning and printing maps

WORK EXPERIENCE

2011 October – 2016 July

Xerox @ Imagine Printing (University of Calgary) – Customer Service Specialist

Responsible for scanning all student exams for University of Calgary, converting results into usable required data formats using Remark Office software, sending the results to the teachers, collaborating with the teachers on eventual questions.

Process the Registrar Final Exams using the University of Calgary Remedy system: prepare the necessary paperwork for a final exam requisition, create job statement, prepare the PDF for printing, coordinate the printing schedule and exam delivery.

Scan and analyse data consistency for USRI documents (Universal Student Rating of Instruction) using Class Climate 0.5 software, report to the Office of Institutional Analysis of the University of Calgary

Coordinate the printing and binding process for thesis documents: requirements check, keeping touch with the bindery and clients, schedule shipping for the thesis, handle all paperwork.

Quality check for outgoing printed jobs and the process involved.

Responsible for a number of administrative tasks:

order office supplies,

create work orders for printer operators,

update customer information in customer database,

set up customer accounts for online ordering system,

create job statements using Meridian software for completed work and distribute to customers,

answer a multitude of customer emails and phone calls.

As a fleet administrator I was resposible for scheduling the move, change or disposal of printing devices, working with XSM (Xerox Service Manger) to update and maintain all data for our fleet of printers (over 700 devices for over 2 years).

As a dispatcher for our fleet of printers, I was placing, managing and updating service calls, coordinating the work schedules of a team of service technicians.

2011 February – 2011 September

Xerox @ BP Canada - Records Management Assistant

I was responsible for the Life Cycle of a Record.

Responsible for prepping/separating, scanning, indexing a variety of documents.

Ensuring documents are put back together, and filing the hard copy in the folder.

Working with Adobe Acrobat 9, Kofax scanning software.

Exposure to Documentum (enterprise content management system).

2008 October – 2011 January

CANTERRA REPROGRAPHIC - Printing Shop Assistant

Scanning and saving digital copies of well logs, maps, surveys, seismic surveys, cross sections

Scanning, copying and printing documents, PowerPoint presentations, architectural drawings, blueprints, bindings, assembling multiple documents, etc.

Communicate and service clients effectively and often under time sensitive deadlines,

Dealing with incoming phone calls, responding to inquiries, filing, etc.

Scheduling work, dealing with various administrative tasks, various administrative support,

Organizing and tagging office assets

Creating and printing custom made tabs,

Working with latest generation copiers and plotters,

Photocopying of books, bills and other printed materials,

Slicing business cards, Lamination,

Passport photo creation, basic retouching and printing

2008 July – 2008 September

TOMMY HILFIGER, Westhills, Calgary - Store and warehouse assistant

Managing warehouse stock, taking over delivery, filling out delivery paperwork

Sales associate work

2004 August – 2008 April

SC. MEDEA ROMANIA SRL. - Data entry supervisor

Supervision (double keying data entry) of the digitalized material

Digitalization of library archives (library cards)

Working with programs specially created for managing library databases (ALEPH, WinIBW)

Learning new methods in the field of data introduction

Following accurate, high quality data entry processes

Taking part on various professional training events, and being a reference for the new hires

EDUCATION

2016 September – Ongoing

S.A.I.T. Calgary – Information and Records Management Certificate

2010 September – 2011 April

S.A.I.T. Calgary – Petroleum Geological Applications Certificate

2000-2004

PARTIUM UNIVERSITY, Oradea Romania

Faculty of Social Sciences, Philosophy

1992-1996

High-School Diploma

REFERENCES - Available upon request.

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