TRACY J. SPENCER, MPS-HRER

*** ****** ******, ***. *** Email address: ac1wph@r.postjobfree.com

Long Branch, New Jersey 07740 732-***-****

HUMAN RESOURCES/RECRUITMENT/TRAINING PROFESSIONAL

Over 20 years of experience in Human Resource Management, Recruitment and Training. Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance. Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management reports. A qualified and competent professional recognized for strategic recruitment, resolving employee relations issues, employee counseling, career development and training with efficiency and a high level of customer service. A true team player with outstanding presentation and facilitation skills.

CORE COMPETENCIES:

• Strategy Architect • People management and leadership

• Communication, persuasion and interpersonal skills • Cultural Steward

• Knowledge of Federal and State Employment laws • Ethical Steward

• Business Ally • Credible Activist

• Delivering results with integrity and added-value • Operational Executor

HR SKILLS:

• HR Department Startup • Staff Recruitment & Retention • Performance

• Employment Law FMLA/ADA/EEO/WC • Organizational Development • Employee Relations

• Mediation & Advocacy • Alternative Dispute Resolution (ADR) • HRIS Technologies

• HR Policies & Procedures • Benefits Administration • Training & Development

• HR Program/Project Management • Orientation & On-Boarding Management

PROFESSIONAL EXPERIENCE:

K. HOVNANIAN COMPANIES Red Bank, New Jersey 6/2013-7/2017

NATIONAL RECRUITER

• Successfully executed all full-life cycle recruiting activities including, but not limited to sourcing, screening,

qualifying, interviewing high potential prospects and sources, formulating and extending offers to meet the various

staffing goals across all levels within multiple business units.

• Developed and implemented strategic initiatives for recruiting diverse, active and passive talent.

• Attended various career fairs for recruiting and to increase awareness of the company.

• Posted openings with professional organizations, educational institutions and in other position appropriate

venues; utilized the Internet for recruitment by posting positions to appropriate Internet sources and using

social and professional networking sites to identify and source candidates.

Tracy J. Spencer resume cont’d Page 2

• Coordinated and facilitated all recruiting activities at target schools in Ohio, West Virginia Pennsylvania and New

Jersey - including information sessions, career fairs, and on-campus interviews.

• Effectively evaluated employment factors such as job experience, education and training, skills, knowledge and

abilities, physical and personal qualifications, and other data pertinent to classification, selection, and referral.

• Performed professional reference checks, prepared recommendations on starting salaries and extended job offers to

most qualified candidates, prepared and dispatched offer and rejection letters.

• Provided applicants with critical information about the company to close applicants and provided candidates with

onboarding expectations.

HUMAN RESOURCES COORDINATOR (Contract through OfficeTeam)

• Provide general administrative support to HR team, including Director of National Recruiting.

• Create and distribute weekly open position communication to all employees.

• Create monthly staffing level reports for entire company.

• Distribute various onboarding communications to new hires; create electronic training profiles for new hires.

• Create vouchers to accompany invoices to be submitted for payment.

• Upload resumes, contacts, create candidate profiles, position requisitions and templates in Taleo; coordinate with

Recruiter regarding open positions maintenance as needed.

• Reach out to candidates to furnish and obtain necessary information regarding interviews and testing.

• As needed, assist recruiters with screening of candidates and status updates.

• Send out and maintain new hire surveys and exit questionnaires for subsequent tracking of trends.

• Post open positions on company career website and LinkedIn and track applicant response.

AJ PERRI, INC. Tinton Falls, New Jersey 9/2012-6/2013

HUMAN RESOURCES ASSOCIATE (Contract)

• Assisted with bi-weekly payroll by maintaining and editing time clock punches and entering hours from manual

timesheets for 275 technicians, plumbers, drivers, warehouse and office personnel.

• Maintained multiple spreadsheets to including, but not limited, to all employee information and track all insurance

and benefits, FMLA, I-9, 401(k) contributions, EEOC, emergency contact and termination information.

• Maintained drivers list and winners of bi-monthly and quarterly incentives for speeding, driver alert, vehicle accidents

and on-the-job injuries; scheduling of defensive driving course for violators of safe driving policy.

• Assisted with introduction of Safety Initiative and creation of Safety Committee; took and distributed monthly

meeting minutes and coordinated monthly themed safety training for all departments to include videos,

brochures and mini quizzes.

• Collaborated with NJ Safety Council to select training for employees to ensure OSHA compliance at work sites.

• Created recruitment ads for newspaper print and internet postings for various positions.

• Reconciled monthly medical, dental, Life, AD&D, LTD insurance, legal aid and other HR related bills.

• Conducted initial phone/in-person screens of applicants.

• Ran background and MVR checks and scheduled pre-employment drug screens.

• Maintained new hire and benefits paperwork and assisted new hires with completion of all.

• Created and maintained personnel files; enrolled eligible employees into benefits program.

• Assisted/Advised managers in coaching and counseling sessions with employees.

• Assisted employees with HR/Benefits related issues including but not limited to, disability, employment verifications,

personal and payroll changes, etc.

• Maintained and distributed weekly labor reports.

Tracy J. Spencer resume cont’d Page 3

OCEAN PLACE RESORT & SPA Long Branch, New Jersey 5/2011-9/2012

HUMAN RESOURCES DIRECTOR

• Managed all aspects of Human Resources (including processing of bi-weekly payroll) in a 254-room full service resort

with over 40,000 sq. ft. of meeting space, four food and beverage outlets employing approximately 360 full-time, and

seasonal employees during peak periods and 170 full and part-time employees during shoulder and off seasons.

• Managed recruitment process for H2B and J-1 visa holders for seasonal positions including, but not limited to,

conducting virtual and in-person interviews, filing of labor petitions, fulfilling requests for additional information

and coordinating travel for workers.

• Assisted in the development and implementation of employee handbook and additional policies and procedures.

• Ensured the hotel's HR function complied with all state and federal laws as well as regulations and court rulings which

pertain to Human Resources by reviewing current management practices, implementing new procedures and

communicating any new requirements.

• Administered employee benefits, process unemployment, disability and worker’s compensation claims.

• Maintained all personnel files ensuring compliance with state regulations while maintaining strict confidentiality of

information and documents.

• Prepared annual budget forecasts for the Human Resource Department and coordinated related activities in order to

provide each department with the personnel, guidance, and support necessary to achieve their customer service

and business objectives.

• Conferred with management to determine departmental training and development needs and developed long range

programs accordingly.

DLB ASSOCIATES Eatontown, New Jersey 6/2010-5/2011

CONTRACT HR GENERALIST (Contract through OfficeTeam)

• Completed generalist duties including, but not limited to, placing recruitment ads, conducting interviews and new-hire

orientation, benefits administration, performance management, H1-B visa compliance and other support tasks.

VARIOUS TEMPORARY AGENCIES New Brunswick, Keasbey and Edison, New Jersey 7/2009-5/2010

TEMPORARY EMPLOYEE

• Provided a variety of administrative, customer service, office and project management services to local companies.

DOUBLETREE HOTEL & EXECUTIVE MEETING CENTER Somerset, New Jersey 8/2005-6/2009

HUMAN RESOURCES DIRECTOR

• Managed all aspects of Human Resources in a 364-room full service hotel with over 55,000 square feet of meeting

space, two food and beverage outlets employing approximately 250 full-time, part-time and on-call employees

• Developed, implemented and administered new policies, procedures, safety programs, employees benefits package,

performance appraisals, new-hire orientation and brand/corporate training programs.

• Ensured the hotel's HR function complied with all state and federal laws as well as regulations and court rulings

which pertained to Human Resources by reviewing current management practices, implementing new procedures and

communicating any new requirements.

• Directed and oversaw HR records for all employees ensuring compliance with state regulations while maintaining

strict confidentiality of information and documents.

• Prepared annual budget forecasts for the Human Resource Department and coordinated related activities in order

to provide each department with the personnel, guidance, and support necessary to achieve their customer service

and business objectives.

• Conferred with management to determine departmental training and development needs and developed long range

programs accordingly.

Tracy J. Spencer resume cont’d Page 4

OTHER PROFESSIONAL EXPERIENCE:

MONMOUTH UNIVERSITY, WEST LONG BRANCH, NEW JERSEY

RUTGERS UNIVERSITY, PISCATAWAY, NEW JERSEY

Guest Lecturer – Mock Interview Clinics, Interview Preparedness

NEW JERSEY INSTITUTE OF TECHNOLOGY, NEWARK, NEW JERSEY

Workshop Facilitator - The Do’s and Don’ts for Attending a Career Fair

ACADEMIC INFORMATION AND TECHNICAL CAPIBILITIES:

THE PENNSYLVANIA STATE UNIVERSITY, UNIVERSITY PARK, PA

Master of Professional Studies – Human Resources & Employment Relations

THE PENNSYLVANIA STATE UNIVERSITY, UNIVERSITY PARK, PA

Bachelor of Arts - Labor Studies & Employment Relations

Technical Capabilities: Windows Vista, XP, 7, 8, 8.1, Microsoft Office Suite 2016/2013/2010, Microsoft Visio, Internet Explorer, Mozilla Firefox, Chrome, Kenexa Proveit!, HireDesk Applicant Tracking Software, Taleo Business Edition, DDI TestTrack, Sterling Talent Solutiona, Survey Monkey, ADP Screening & Selection Services, ADP PayExpert Payroll System, ezLabor Time & Labor Management System.

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