Office Position

Karen M. McClelland

*** *********** **** 864-***-****

Woodruff, SC 29388 ************@*****.***

Objective

The opportunity to continue my career growth and progressive responsibility in the Human Resources and Office Manager occupations with a growing company or organization.

Employment History

CSR/ Recruiter, Peopleready

Greenville,SC

04/16 - 05/17

Hiring prococess

Placed customers orders in system

Took customers payments

Paid workers daily

Drug test

Ran background checks

Answered phones

. Greeted workers/ customers

I9's,

Excel, Word, Office 365

Office Supervisor, SMX Staffing LLC Spartanburg, SC (Seasonal) 05/2015 - 12/2015

• Liaison with partnered staffing companies to ensure quantity and quality of employees were assigned to production positions.

• Prepare and maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.

• Interpret and explain human resources policies, procedures, laws, standards, or regulations.

• Hire employees and process hiring-related paperwork.

• Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.

• Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.

• Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).

Office Manager, SMX Staffing LLC Spartanburg, SC (Seasonal) 03/2014 - 02/2015

• Lead recruiter for partner/associate employment staffing agencies.

• Office Manager of 13 personnel.

• Front desk responsibilities to include answering phones and greeting visitors and directing them to appropriate destination ensuring all security measures were met.

• Data entry.

• Conducted pre-hire and exit interviews.

• Conducted swab drug test for new hires.

• Conducted Orientation for new employees.

Customer Service Representative, SMX Staffing LLC Spartanburg, SC (Seasonal 07/2013 - 01/2014

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

• Schedule appointments and maintain and update appointment calendars.

• Hear and resolve complaints from customers or the public.

• File and maintain records.

Karen M. McClelland

864-***-**** ************@*****.***

Office Manager, JAILBIRDS COLUMBIA, LLC 06/2009 - 07/2010

• Managed office of three additional office personnel and six delivery/drivers.

• Conducted marketing responsibilities to local businesses/customer.

• Scheduled routes for delivery and assigned personnel.

• Answered phones.

• Utilized QuickBooks in the accounting responsibilities.

Solderers and Brazers, DB Tronics Spartanburg, SC 01/2003 - 04/2009

• Examine seams for defects and rework defective joints or broken parts.

• Align and clamp workpieces together, using rules, squares, or hand tools, or position items in fixtures, jigs, or vises.

• Melt and apply solder along adjoining edges of workpieces to solder joints, using soldering irons, gas torches, or electric-ultrasonic equipment.

• Clean workpieces to remove dirt or excess acid, using chemical solutions, files, wire brushes, or grinders.

• Grind, cut, buff, or bend edges of workpieces to be joined to ensure snug fit, using power grinders and hand tools

Data Entry

PowerPoint

Excel

Word

Outlook 365

Outlook Calendar/ scheduling

Education

High School Diploma Graduate, Homer High School, Homer, NY

2

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