Customer Service Data Entry
Resume:
Karen Orndorff
Woodbridge, VA 22193
**********@*****.***
Objective
I am in search of a position where I can utilize my skills, knowledge and abilities. I am looking for a position that can offer me a challenging career. Either in an office or my home office as a remote worker. One that can offer advancement within the company and one that can offer, new and exciting challenges. I am a challenge take and a very dedicated working person. I put forth whatever it takes to get the job done and the best benefits for the company.
Skills
Approximately 30 years experience in office management, Administrative & secretarial experience. Approximately 15 years experience working in a home office. Answer multi line phones, payroll, data entry, and billing experience. Can create spreadsheets and documents, research customer service, and order placing/tracking. Experienced in CRM system doing invoicing, Creating Po’s and SOQ’s. Maintain software on computers and computer support. Maintain inventory and ordering of uniforms. Can operate most office machines.
Experience
March 2015 - May 2017
American Pool, Alexandria Virginia - Office Manager/Sr. Administrative Asst.
Office manager & Administrative Assistant for the VP
Process billing, correspondents, data entry, answer phones, direct calls, etc...
Maintained vehicle records on company fleet, prepared and bill all pools for pool licenses and electrical permits. Send out mass emails to clients and lifeguards.
Maintained a relationship with counties for pool licenses and inspections as well as paid all fees and fines.
May 2009 -January 2015
Sunset Pools/Mid Atlantic Chemicals, Manassas VA - Office Manager/Billing Specialist II
Maintained a smooth running office
Billing, payroll, entry of delivery tickets, maintained schedules, answered phones, typed correspondents, all data entry.
Research and place orders for best price of chemicals, dispatched calls and drivers, kept inventory.
January 2010-March 2015
Work From Home, Dale City VA - Customer Service Specialist, Data Entry Specialist
Took incoming customer service calls to my home office from various internet companies.
Assisted customers over the phone with software problems, tax problems, and answered questions about different products.
Answered incoming emails for various companies, and different rewards card programs, also did support calls for Turbo Tax during tax season.
Was available for weekend and after hours and holidays for customer service.
February 1993 -June 2002
Karen’s Korner Daycare
Answered all incoming calls, wrote new contracts, organized all inspections, met with inspectors, oversee all other employees with children and infants.
Ordered all curriculums for the class times, scheduled field trips, ordered all food and needs for the daycare.
Did billing to county for children on services, Oversee the needs for children with special needs.
Completed all data entry, billing and accounting. Completed all month end reports and kept yearly files.
Education
MONTH 1984 - June 1985
Key Adult Learning Center, Fairfax VA - GED, Administrative Training
Activities
Love to camp, travel and swim, Like to volunteer for cancer support groups. I support breast cancer and lung cancer.
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